Hacking of Walls
Apartment | 1 rooms | 65m2
Voila's design was exactly what i wanted in terms of the look and feel of the place. I have my own expectations and the team knew how to go about designing and executing it. Through the renovation, i was kept updated of the progress and any potential issues. I mentioned that i love unique one-of-a-kind furniture pieces so they even made a set of coffee table for me. I'm so satisfied with the level of service and my house that i've recommended Voila to a few of my friends as well
Sharan, Twin Waterfalls
I was going after the French-inspired theme and chanced upon Voila’s portfolio on Qanvast. While they are not the expert in this theme, I could tell they knew their stuff and were receptive to listening for my ideas, and managed to also counter-propose design solutions. I like that there's a two-way communication and they don’t insist on following their proposal unlike the other two firms I met earlier. The quote provided was transparent and clear. Voila was responsive, has initiative and does not overpromise. It was easy to work with them and they provided us with regular updates. If they cannot meet a certain timeline, they will provide an update a few days ahead. What could be improved was their project management skills as they are often not onsite due to the busy schedule. At times when we need to liaise on some stuff with the contractor, we have to put them on our phone’s ‘speaker’ mode. Minor miscommunication issues but everything turned out to be just fine. I’ve recommended them to my friend.
Talia, SkyTerrace @ Dawson
My experience with Voila was really good, they took care and did a great job for our house. They were the only ID that did not hard-sell and thus we were very comfortable with them. They also gave us professional advice which was important as we have 3 young children to take into consideration.
Jiwen, Punggol Waterway Terrace
I contacted Voila through Qanvast and decided that Michael, our designer was a good fit as we shared the same wavelength, and I liked how he helmed the design of our home instead of simply listening to what we wanted and execute it. He had lots of ideas, and he came out with good ones to fit our lifestyle and budget. For example, we wanted the glass wall for our study room but he discouraged otherwise as he thinks it’s not necessary to spend that amount of money. The renovation was quite smooth, although there were some decisions Michael left to us to decide. It would definitely help if he could offer some options / suggestions to speed up the decision making process. The working relationship was good and we could rely on Michael to handle the works without having to always head down to check.
Edmund, Choa Chu Kang Ave 5
As I was pressed for time to renovate my place, I decided to go with Voila after deciding that their portfolio is what I'm looking for. I worked with Jason and he is very upfront in telling me what can and cannot be done. We nailed down the requirements and they started work promptly. There were some frustrations along the way but Jason managed to iron out and he handled the situation well. I will definitely engage Jason again if I were to renovate my place.