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Apartment | 3 rooms | 116m²
Daryl Hung & Shevon He, Bukit Batok West
Even though our first meeting took place around 8 months before we collected our keys, our ID, Cheryl, constantly checked in and assured us that they would keep the price that was initially quoted if we engaged their services. It was this sincerity that won over us. The project went relatively smoothly, although there was a bit of a last minute rush, but we can't blame them entirely either because we renovated in November and that’s when everyone wants to get their home ready for Christmas and Chinese New Year.
Renovation Cost: S$ 32,000
Completion: January 2018
Wei Zhe & Ling Xin, Jurong West
Nextdoor ID was one of the 3 designers we met based on Qanvast's recommendation. What stood out about them was that our ID, Wei Ming seemed very knowledgeable, and we were able to click with him during the renovation. The entire process went very smoothly - so much that we hardly visited to check up on the progress. Many of the ideas for our home were proposed by him, and we loved the result. He also went out of his way to help us liaise with our gas supplier for installation, and make minor tweaks like painting the doors for us so that it'll match our home's colour scheme.
Renovation Cost: S$ 40,000
Completion: June 2017
Mr Yeo, Jurong West
I got to know NextDoor ID through Qanvast's quote request. Their price is mid range and we were comfortable with the ID, Phoebus. After our second appointment, they gave us discounts and free gifts too. I felt that the renovation process was kind of painful for me. The ID told us that he will team with another person, Cheryl and both of them will take care of the project. About 90% of the time it was Cheryl who was liaising with us and the problem was that she is not as experienced. Due to her inexperience, there were a lot of things we didn’t know about and required a more experienced person to explain as it was our first time renovating. The project has been going on for 5 months, but we didn’t mind it as we weren’t in a rush. I would say that there are a lot of hiccups. Each time the work is completed, I feel that the ID should inspect it before we do so. We were always the ones looking for the problems and letting them know about it. It's not very efficient as the IDs should be the ones spotting the problems beforehand. I also feel that they didn’t visit my house enough and have been spending more time on other projects as it’s close to Chinese new year now. The good thing is that the ID was responsive on the group chat and usually replies us within half a day or within a day at most. Regarding the quotation provided, I felt that it wasn’t written clearly and certain things felt like it was a hidden cost, but to the IDs, it might not be. For example, for the bathroom accessories it wasn’t specified what kind of accessories it was. We were also charged extra for getting the rain shower. Carpentry works were not bad, just that we had some problems with the installation of the cerarl material in our master bedroom, it was done up 4 to 5 times and it’s still not perfect. It has been giving us a lot of problems and I have already given up. I doubt I will recommend NextDoor ID to others but I won’t say they're not good. I think it might not really be the company’s problem, maybe it’s the ID. You can’t say that just because one person is bad, means the company is bad.
Renovation Cost: S$ 50,000
Completion: February 2018
Muhammad Khairil, Pasir Ris Drive
During our initial meetings with the ID, Donovan, we found him nice and comfortable to speak with. There was also a connection between us which made us decide to engage him. He was willing to listen to our ideas even after offering their professional thoughts and what I felt was impressive is that he even provided us with his input based on what we wanted too. Everything went pretty smoothly during the renovation. I would say that there were no hiccups and details were professionally communicated. There were slight miscommunications along the way but it wasn't an major issue. The post-renovation interaction was also good. Certain defects which we discovered 4-5 weeks after the renovation was completed. We informed Donovan who still entertained us and even got the contractors to come down to fix it. In fact, we have also recommended NextDoor ID to our friend too!
Renovation Cost: S$ 65,000
Completion: August 2017
Mr & Mrs Tang, Yishun
We got to know about NextDoor ID through Qanvast's quote request. The reason why we engaged them was that they had good reviews and their past projects contained designs that we were looking for. They were also the first to get back to us with the quotation and follow up. The IDs allocated to us, Cheryl & Wei Ming were professional and not pushy. The workmanship which we saw at their showroom was good too. We told the ID that we had a certain budget to work with. They tried to give us cheaper alternatives and some designs weren’t really recommended. The renovation schedule was only given to us quite close to the start of renovation which was a bit last minute. We had to constantly chase for it as we needed time to arrange light fittings, etc. It was also a rush for us to get those things done. We had a Whatsapp group and the ID was constantly updating us on the renovation progress. What I liked about the ID was that when there were things which we weren’t happy about, they helped us to look for alternatives. I felt that they could work and improve on their design skills. We provided them with our desired theme and idea, but when it came to selecting colours, we were the ones deciding it rather than the ID giving suggestions which made us feel that they weren’t as experienced. Overall, we were pleased as we got what we wanted.
Renovation Cost: S$ 50,000
Completion: August 2017
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