Works Included


Carpentry

Flooring

False Ceiling

Paint Job

Plumbing

Electrical Re-wiring

Boon Lay Avenue

Apartment | 3 rooms | 114m²


Price
S$ 40,000

New / Resale
New

Year of Completion
2017

Style
Scandinavian

Renovation Duration
8 weeks

Design Fees
-


18 Reviews


Mr Yeo, Jurong West

I got to know NextDoor ID through Qanvast's quote request. Their price is mid range and we were comfortable with the ID, Phoebus. After our second appointment, they gave us discounts and free gifts too. I felt that the renovation process was kind of painful for me. The ID told us that he will team with another person, Cheryl and both of them will take care of the project. About 90% of the time it was Cheryl who was liaising with us and the problem was that she is not as experienced. Due to her inexperience, there were a lot of things we didn’t know about and required a more experienced person to explain as it was our first time renovating. The project has been going on for 5 months, but we didn’t mind it as we weren’t in a rush. I would say that there are a lot of hiccups. Each time the work is completed, I feel that the ID should inspect it before we do so. We were always the ones looking for the problems and letting them know about it. It's not very efficient as the IDs should be the ones spotting the problems beforehand. I also feel that they didn’t visit my house enough and have been spending more time on other projects as it’s close to Chinese new year now. The good thing is that the ID was responsive on the group chat and usually replies us within half a day or within a day at most. Regarding the quotation provided, I felt that it wasn’t written clearly and certain things felt like it was a hidden cost, but to the IDs, it might not be. For example, for the bathroom accessories it wasn’t specified what kind of accessories it was. We were also charged extra for getting the rain shower. Carpentry works were not bad, just that we had some problems with the installation of the cerarl material in our master bedroom, it was done up 4 to 5 times and it’s still not perfect. It has been giving us a lot of problems and I have already given up. I doubt I will recommend NextDoor ID to others but I won’t say they're not good. I think it might not really be the company’s problem, maybe it’s the ID. You can’t say that just because one person is bad, means the company is bad.

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Renovation Cost: S$ 50,000

Completion: February 2018

Muhammad Khairil, Pasir Ris Drive

During our initial meetings with the ID, Donovan, we found him nice and comfortable to speak with. There was also a connection between us which made us decide to engage him. He was willing to listen to our ideas even after offering their professional thoughts and what I felt was impressive is that he even provided us with his input based on what we wanted too. Everything went pretty smoothly during the renovation. I would say that there were no hiccups and details were professionally communicated. There were slight miscommunications along the way but it wasn't an major issue. The post-renovation interaction was also good. Certain defects which we discovered 4-5 weeks after the renovation was completed. We informed Donovan who still entertained us and even got the contractors to come down to fix it. In fact, we have also recommended NextDoor ID to our friend too!

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Renovation Cost: S$ 65,000

Completion: August 2017

Mr & Mrs Tang, Yishun

We got to know about NextDoor ID through Qanvast's quote request. The reason why we engaged them was that they had good reviews and their past projects contained designs that we were looking for. They were also the first to get back to us with the quotation and follow up. The IDs allocated to us, Cheryl & Wei Ming were professional and not pushy. The workmanship which we saw at their showroom was good too. We told the ID that we had a certain budget to work with. They tried to give us cheaper alternatives and some designs weren’t really recommended. The renovation schedule was only given to us quite close to the start of renovation which was a bit last minute. We had to constantly chase for it as we needed time to arrange light fittings, etc. It was also a rush for us to get those things done. We had a Whatsapp group and the ID was constantly updating us on the renovation progress. What I liked about the ID was that when there were things which we weren’t happy about, they helped us to look for alternatives. I felt that they could work and improve on their design skills. We provided them with our desired theme and idea, but when it came to selecting colours, we were the ones deciding it rather than the ID giving suggestions which made us feel that they weren’t as experienced. Overall, we were pleased as we got what we wanted.

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Renovation Cost: S$ 50,000

Completion: August 2017

Fiona Goh, Ang Mo Kio

NextDoor ID was recommended to me by a friend. I engaged them as I’ve seen previous projects that they did and it was also from my level of comfort through my interaction with the ID, Cai Ning. I had a smooth and easy going experience. My requirements were delivered, the ID was also reliable during follow up and when providing after-sales service. My renovation was delayed by about a week but I was fine with it as long as it didn’t take too long. There were minor defects during the handover, which were all rectified. I felt that the communication of the ID internally between the project team members could be improved on, one or two of these communicationn issues resulted in a situation where I had to work on a counter proposal to resolve the issues.

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Renovation Cost: S$ 100,000

Completion: February 2018

Kelvin, Havelock Road

Nextdoor ID was recommended through to me through the quote request on Qanvast. The IDs in charge of my project was Loh Cai Ning and Mark Tay. I felt comfortable speaking to them during our discussions as they understood what I was trying to do and what I wanted. They were also sincere in trying to work out the quote according to what I can work with. During the renovation process, I did a few rounds of actual renovation changes which was always close to the handover period. Due to the changes, the renovation which was supposed to take about 2 months took about 4 months to complete. The IDs were very patient, flexible and accommodating to find the most cost saving way to help make the changes. I faced some really minor issues during the renovation, but they were very pro active and patient in listening to me each time I spoke to them. They were always responsive and responsible about it, didn’t try to find excuses or push the blame. The attitude was something I liked a lot and something which you will only discover while working with them during the renovation. They were always quick in providing us with constant updates throughout the renovations. One area I felt that they could improve on is by elaborating further and treating us like a newbie or someone who has absolutely no knowledge on renovations. Sometimes IDs will assume that we understood what they are talking about or referring to, perhaps it’s because renovation is something they work with daily as part of their job. I understand that it might also be difficult for them to do so as they might worry about offending us, but I felt that it would be really good if they could explain and clarify more details! I was happy working with them and will also be glad to recommend them to others.

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Renovation Cost: S$ 60,000

Completion: November 2017

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