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Q Bay Residences
Condo | 3 rooms | 92m2
Roy, Upper Serangoon Crescent
I met Sam from Uno Interior while he was starting out after leaving his previous company. Sam and I hit it off pretty well, and understood the aesthetic sense we wanted to achieve. We gave a rather generous range in terms of budget, but other interior designers didn't seem to capture the requirements of the brief, or went extremely over-budget when proposing designs. Sam was easy to work with and pretty flexible. We made some changes to the plans midway and Sam was patient and responded with good counterproposals. It felt really easy to work with Sam. We had some water damage issues after everything was handed over (was a HDB issue, not a problem originating from Uno Interior). Sam and team were responsive, knowledgable, and provided the necessary support to get the issue resolved. We could have spent months hacking walls apart to find the leak, but they managed to isolate the point of leakage from the first review. It took HDB and their contractors 3 more weeks of guessing to arrive at the very solution Uno suggested in the very first place. I am happy with the workmanship, but the laminates for the carpentry can be improved. My work table's peeling slightly along the edges after a year, but I suppose I can attribute that to wear and tear.
Roger, Nin Residence
We went to Design Hub and was recommended to Uno Interior by a marketing officer. We like that Uno Interior is not a big-scale company and therefore had a more personal touch to what they do. After a few discussions with Sam, I realised we were on the same wavelength so he could understand what we need. Sam has been very involved and hands-on throughout the renovation. Sam's after-sales service is also very good. Even after the renovation was finished, he still came by to help solve some small matters of our home.
Candy, Serangoon North
Sam was our designer from Uno Interior, and he is a very good and responsible designer. Our house layout design is very odd but Sam was able to come out with good ideas and suggestions on how to work around it. The reason we chose Sam was mainly because of his great design ideas. He went the extra mile to accompany us for furniture shopping. There was a time we dropped our gate lock onto our tiles and thus causing a chip but even though it was our fault, Sam and his contractors came to replace the tile without charging us. Their service is impeccable and we really appreciated his gesture. We would highly recommend Sam and Uno Interior.
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