3 Cavan Road, Singapore 209844
Reviewed by Richard Kwok・Submitted 1 Aug 2020・Project completed Feb 2018・Designer Forgot
I was attended to by 2 service staff namely Mr JY and Mr Kent Heng in year 2017 for the renovation of my 5 -room flat. I must say that I am extremely satisfied with the renovation work that was done. Firstly, during the renovation period, both JY and Kent constantly updated us on the progress status, and when more confirmations were required from us on some of the fine renovating details, they will not hesitate to contact us first before starting their work. This is to ensure that they deliver the expected standard of work that was determined by us. I remember we were touring Hokkaido during the renovation period, and we were seldom disturbed or imposed by them. This was because they contacted us only when it was very necessary. Importantly, the entire project was completed with good standard and before the agreed dateline. I would like to specially highlight the excellent pre and post follow-up service of Kent Heng. I must say that he is highly responsive, efficient, professional and a very patient service staff. After 2 years, he is still very committed to fulfil some of my ad-hoc requests on some minor repair works (as a result of wear and tear), even though he is not obliged to do so as the guarantee period has already expired. If you are looking for a highly responsive and responsible renovation service staff, I will highly recommend Kent to all of you. Simply because I can vouch for his high client service standard!
|Property Type||Projects||Average Cost (New)||Average Cost (Resale)|
|HDB||23||S$ 42,000.00||S$ 41,428.57|
|3-Room||5||S$ 33,500.00||S$ 20,000.00|
|4-Room||5||S$ 29,000.00||S$ 52,000.00|
|5-Room||12||S$ 50,111.11||S$ 45,333.33|
|Condo||14||S$ 36,666.67||S$ 59,600.00|
|2 Bedrooms||3||S$ 33,000.00||S$ 50,000.00|
|3 Bedrooms||8||S$ 38,400.00||S$ 52,666.67|
The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability.
Reviewed by Siming Li・Submitted 19 Feb 2021・Project completed Jan 2021・Designer Yanling
Our ID is very professional, she understands our needs and is always very quick is responding. We love our new house that she designed and will definitely recommend her to our friends. Overall, a very pleasant renovation process
Reviewed by Michael Lam・Submitted 20 Jan 2021・Project completed Oct 2020・Designer Kent Heng
It’s a HOME TRULY. Thank you Kent Heng from 9 Creation for making it happened. I want to start off this review first by highlighting some of Kent’s key virtues and traits: patient, diligent, humble, attentive and a good listener, meticulous, proactive and engaging, experienced and knowledgeable, constantly produces work on time and on quality. The journey began with me reaching out to no less than 5 IDs with a budget and some ideas in mind, and finally deciding to take the leap of faith with Kent mainly due to a good vibe I had felt about him through some of his traits I had mentioned earlier. The whole renovation journey progressed very smoothly, from conceptualization to selecting material to the works progression itself and finally handing over. I made 4 changes along the way after work started with each involves multiple deliberation and all were able to be integrated into the existing schedule. I would not say there were no hiccups, including post hand-over but the overall responses and remedy works were all rectified swiftly by Kent. Kent was never pushy about his ideas against mine but will provide the pros and cons for me to make the final decision. His choices of recommendation, from colors to flooring to material and to furnishing and appliances were very apt and useful. A well balance of being functional and yet maintaining the aesthetic and effect. One important value I appreciate about Kent is him being very personal, from bringing me down to the tiling company and furnishing shops to walking through each of the choices. It helped a lot on the decision making process. Beyond that, evidently from my Sofa, TV cabinet and coffee table that I decided to shop from Castlery of which I had multiple whatsapp exchanges with him about the type and makes, Kent would never fail to give me prompt and good advices, including the dimensioning which can often be an oversight. In terms of work schedule, Kent always kept me updated on the progress and the scheduling of every “next” activities. He seemed to be 20-7 available and that certainly helped as I could be very impatient about a thought or question in mind to put across to him whenever. His speediness, patience and good grasp of the work in progress provided a sense of assurance, an important aspect that I highly appreciated. Throughout, Kent also managed one of my qualms very well which was the part about “up to you” during each iterations and decision making. Most often discussion will end up being the customer’s call but he did not make me felt that he pushed the responsibility back to me solely but rather a co-owned decision. This was again another assuring aspect I very much appreciated. In short, the whole journey had been hassle-free and worry-free. All in all, I overshot my budget but mainly because during the journey I realised Kent could help me fulfil my dream “HOME” and hence I decided to invest further on/with him. It has been 3 months since I took over, and I did not regret on the decision and the investment; I am very happy as the value created is well worth and way beyond the monies spent. THANK YOU Kent once again for making it HOME truly for me! Keep up with your good work, ethics and attitude and continue to help everyone make theirs’ a home truly as well. Cheers!
Reviewed by Suren・Submitted 2 Jan 2021・Project completed Nov 2020・Designer Vincent soo
We were lucky to met Vincent Soo from 9 creation. He was very professional and helpful throughout our renovation. Even during the COVID period he was always making effort to make sure we are on track. He is always helpful in enhancing our vision for our home, this has made us very happy client and will surely recommend him to all we know. In Vincent you can trust and he will deliver the best possible outcome for your home. He is indeed an excellent ID with a lot of experience. Thank you 9 creation and thank you buddy Vincent for all your help and support.
Frequently Asked Questions
What are 9 Creation's reviews like?
Based on 59 reviews left for 9 Creation, the firm achieved an average rating of 4.58. Read homeowners’ reviews of 9 Creation.
Where is 9 Creation's showroom?
9 Creation has 1 showroom in Singapore, mainly in Central. See all of 9 Creation's showroom addresses.
Is 9 Creation an HDB-registered or a Casetrust-accredited firm?
Yes, 9 Creation is an HDB-registered firm and is under the Casetrust Renovation Business scheme. For more information, refer to this page on the Casetrust accreditation scheme.
Is 9 Creation popular among homeowners?
16 homeowners have recently enquired with 9 Creation for their upcoming renovation project. Enquire with 9 Creation.