No. 61 Woodlands Industrial Park E9 #03-33, E9 Premium Singapore 757047
Reviewed by Terence Anthony・Submitted 18 Sep 2020・Project completed Aug 2020・Designer Ryan Lee
We chose Ryan Lee as our contractor because he had 14 years of experience and his office also has a carpentry shop. We found him to be very reliable, efficient, hardworking, caring, productive, helpful, proactive, friendly, amusing, pleasant and a very good listener. He took the initiative to bring us to look for the right fittings for toilet and kitchen and even took the trouble to fetch us to look for appliances and furniture with us. Ryan went the extra mile to make our life easier by being present in our premises when PUB, SINGTEL, GAS, AIRCON came to do the installations. He also arranged for us all the deliveries like furniture, appliances, TV and others to come on the same day and was present with us. Even after the house was handed over to us our little complaints were attended too immediately and all was done with a smile. In all, Ryan made life easy for us and above all his work was beyond our expectations.
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The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability.
Reviewed by Samantha Chong・Submitted 18 Mar 2021・Project completed Jan 2021・Designer Frank
Frank rendered the first design for us and we didn’t like it. He didn’t take too long to come back with a new design after we told him about what we are expecting. Throughout the renovation process, he updated us progressively and gave us advice when it comes to furnishing the house. He also did rush the house for us knowing that we needed to move in ASAP. Overall, we had quite a good experience dealing with Frank.
Reviewed by Hui Hoon Tan・Submitted 27 Dec 2020・Project completed Dec 2020・Designer Frank
We started looking for an ID through Qanvast during circuit breaker in April 2020 and got to know about Design Story. Frank was prompt and very quickly contacted us and arranged for a first video call to understand our requirements and needs. He continues to follow up, made changes to his already great design based on our needs and gave professional advice and suggestions but was never pushy. We eventually went with Design Story as we could resonate with Frank and his designs. Even after signing up with him, he was very receptive to our ever growing requests and changes and fulfilled them with no complaints. The renovation process was also a breeze with daily updates and photos from Raymond. Design Story has their own in house capentry factory which they take huge pride in with the quality of the cabinets and feature walls. Thank you Frank and Raymond for all the hard work put in to transform our place!
Reviewed by Felly・Submitted 30 Nov 2020・Project completed Aug 2020・Designer Frank Lim
Frank was very hands-on and on top of things throughout the renovation process. He was very responsible, went the extra mile to make things work and gave regular updates on the progress, particularly during key milestones. The overall workmanship quality was good, executed with attention to details, especially for the wet areas (bathrooms, kitchen) and living and bedroom cabinets. Good suggestions were also given on choice of colours, materials and space planning.
Frequently Asked Questions
What are Design Story's reviews like?
Based on 35 reviews left for Design Story, the firm achieved an average rating of 4.54. Read homeowners’ reviews of Design Story.
Where is Design Story's showroom?
Design Story has 1 showroom in Singapore, mainly in North. See all of Design Story's showroom addresses.
Is Design Story an HDB-registered or a Casetrust-accredited firm?
Design Story is currently an HDB-registered firm. It is however not recognised under the Casetrust Renovation Business scheme.
If you would like additional assurance on the firm’s reliability, you may want to opt in for the Qanvast Guarantee, a free initiative to safeguard your renovation deposits when you engage an interior firm through our platform.
Is Design Story popular among homeowners?
5 homeowners have recently enquired with Design Story for their upcoming renovation project. Enquire with Design Story.