FAQs

What is Qanvast all about?

Qanvast is a renovation platform that aims to simplify homeowners’ renovation journey. With thousands of local home ideas, it’s the perfect place to browse for ideas and project breakdowns. Homeowners can seek out reliable interior designers and architects listed on Qanvast. Simply send in a request for a list of home professionals, specially handpicked to suit your budget and style, and start discussing your home design and comparing quotes. All recommendations made by Qanvast, via a quote request, will be entitled to the Qanvast Perks.

How can Qanvast help in my renovation?

Browse through our extensive collection of local renovation projects, complete with breakdowns of works included and renovation price, and save your favourites. After deciding on your style and budget, submit your renovation request and receive complimentary quotes from up to 5 interior designers!

Are the home professionals on Qanvast reliable and trustworthy?

Our team performs a round of due diligence before listing them. Some of the checks include, but are not limited to, looking up the firm’s ACRA registration details, understanding the firm’s business and direction, and more. They will be brought on board if they are a good fit for Qanvast. Once firms are brought on, we will continuously screen them through verified reviews left by homeowners, and will not recommend firms who fall below the rating of 3.5 stars (rating can be found in their ID profile).

Are the interior designers on Qanvast HDB-licensed?

Not all. Interior designers often sub-contract general work out to contractors, so they are not required to be HDB-licensed. Do check and ensure that their contractors are HDB-licensed before you embark on renovating your flat.

Why do I have to submit a quote request?

By submitting a quote request, we can match you with up to 5 interior design firms that best match your renovation requirements, based on the information provided. Homeowners are recommended to meet a few to compare quotes and pick the ID most suitable for them. Submitting a quote request also enables us to provide follow-up service and get feedback on your experience. Connecting with interior designers via a quote request is also a requirement to be eligible for the Qanvast Guarantee.

What is the Qanvast Guarantee?

At Qanvast, we promise to recommend you only trustworthy and reliable interior designers. We stand by our curated list of interior designers, and we are proving it with the Qanvast Guarantee. To give homeowners the added assurance, the free scheme protects your renovation deposits in the event the interior firm you engaged through Qanvast becomes insolvent. The Qanvast Guarantee covers 50% of your contract value, up to S$50,000, whichever is lower. Homeowners who are interested will need to opt-in by emailing a copy of contract (in PDF format) to "guaranteesg@qanvast.com" within 7 days of signing it.

Does Qanvast receive any commission from interior designers?

To align with your interests, we do not receive any commission when we match you with the interior designer firms.

How can I save those pictures that I really like?

Easy! Just tap on the heart on the top right corner and create or pick a board you want to save the photo to. When the heart is 'filled', it means the image has been saved to the board. To unsave the photo, tap on the heart again. You can see all your saved photos under ‘My Boards’.

Where can I see all my saved pictures?

Go to 'My Boards'. You can choose to organise, edit and comment on your saved pictures.

Do the renovation prices include furniture and appliances?

Most of the projects do not include them unless otherwise stated in the 'Works Included' tab listed in each project.

How do I edit or verify my review?

Homeowners can edit a review within 14 days of publishing it. To access your reviews, go to 'Review a Firm' under your profile's dropdown menu, or via the link sent to your email. If you have missed the 14 day window and would like to edit your review, email heretohelp@qanvast.com for assistance. To verify your review, simply upload your contract and our team will verify your review within 14 days of submitting your contract.

What type of review may be flagged for extra checks?

Reviews that do not meet our posting guidelines, such as insulting comments, inappropriate language or comments made on other reviews. Verified reviews are also subjected to random checks. For more details, read our review regulation policy guidelines.

Why do I need to log in to publish a review?

To ensure all reviews are real and authentic, we require homeowners to log in or create an account with Qanvast to publish a review. You will not be able to review the same firm twice within 6 months.

How does Qanvast make money?

Everything on Qanvast is free, so how do we make money? Interior firms who come onboard pay us a fixed listing fee to keep us going!