FAQs

What is Qanvast all about?

Qanvast is an interior design platform, available on web and app, that aims to simplify homeowners’ renovation journey. With thousands of local home ideas, it’s the perfect place to discover interior ideas, complete with renovation costs and a breakdown of the works involved. Homeowners can also discover trustworthy interior designers and architects listed on Qanvast; homeowners can request for a list of home professionals, specially handpicked to suit their budget and style, to start discussing their home design and compare quotes. All recommendations made by Qanvast, via a quote request, are covered under the Qanvast Guarantee.

How can Qanvast help in my renovation?

Browse and save tens of thousands of local renovation projects along with the works included and renovation price! Plus, you can get complimentary quotes from up to 5 interior designers.

Are the home professionals on Qanvast reliable and trustworthy?

Our team performs a round of due diligence before listing them. Some of the checks include, but are not limited to, looking up the firm’s ACRA registration details, understanding the firm’s business and direction, homeowners’ reviews on these firms etc. They will be brought on board if they are a good fit for Qanvast.

Are the interior designers on Qanvast HDB-licensed?

Not all. Interior designers often sub-contract the general works out to contractors, so they are not required to be HDB-licensed. However, if you are renovating an HDB unit, do check that their contractors are HDB-licensed as that is compulsory for HDB renovation works.

Why do I have to submit a quote request?

By submitting a quote request, we can match you with up to 5 interior design firms that best match your renovation requirements, based on the information provided. Homeowners are recommended to meet a few to compare quotes and pick the ID most suitable for them. Submitting a quote request also enables us to provide follow-up service and get feedback on your experience. Connecting with interior designers via a quote request is also a requirement to be eligible for the Qanvast Guarantee.

What is the Qanvast Guarantee?

The Qanvast Guarantee protects homeowners in the case the recommended Contracting Service Provider becomes insolvent, you are protected under our Qanvast Guarantee, which covers 50% of your contract value, up to S$50,000, whichever is lower. Homeowners who are interested will need to opt-in by emailing in to "heretohelp@qanvast.com" a copy of the full signed contract (in PDF format) within 7 days of signing.

Does Qanvast receive commission from interior designers?

To align with your interests, we do not receive any commission when we match you with the interior designer firms.

How can I save those pictures that I really like?

Easy! Just tap on the heart on the top right corner and create or pick a board you want to save the photo to. When the heart is 'filled', it means the image has been saved to the board. To unsave the photo, tap on the heart again. You can see all your saved photos under ‘My Boards’.

Where can I see all my saved pictures?

Go to 'My Boards'. You can choose to organise, edit and comment on your saved pictures.

Do the renovation prices include furniture and appliances?

Most of the projects do not include them unless otherwise stated in the 'Works Included' tab listed in each project.

How do I edit or verify my review?

Homeowners can edit a review within 14 days of publishing it. To access your reviews, go to 'Review a Firm' under your profile's dropdown menu, or via the link sent to your email. If you have missed the 14 day window and would like to edit your review, email heretohelp@qanvast.com for assistance. To verify your review, simply upload your contract and our team will verify your review within 14 days of submitting your contract.

What type of review may be flagged for extra checks?

Reviews that do not meet our posting guidelines, such as insulting comments, inappropriate language or comments made on other reviews. For example: “Super EGO old man. He is just rubbish”, or “We disagree with the above reviews because their services were terrible. Those who complimented them here must have been paid to do so”. Verified reviews are also subjected to random checks.

Why do I need to log in to publish a review?

To ensure all reviews are real and authentic, we require homeowners to log in or create an account with Qanvast to publish a review. You will not be able to review the same firm twice within 6 months.