Professionals

Mr Ng and his firm came highly recommended by a friend who is his repeat customer many times over and we now know why. He listened well to our needs and was able to translate our requests into practical solutions which suit our daily living. Mr Ng was so hands-on throughout the process and gave us frequent updates.The fact that his extended team has worked with him for so many years bear testament to his project and people management skills, and the quality they delivered far surpassed our expectations in many ways. Pavilon also gave due consideration to our timeline and delivered the project on time. Mr Ng and his team treated our renovations as if it was one for their own homes, with great care and professionalism. We have engaged them for 2 major pieces of work already in addition to other little improvements here and there. We will certainly use them again because Pavilon is one firm we can engage and to fully deliver what we want, without losing sleep over it.

We engaged Free Space Intent to design our home in 2015 and Raymond was our designer. We are very happy with his design as he understands what we want and gave us ideas that surprise us. We are impressed with his design and not only that, the workmanship were really very good. ( we compared to the previous ID we engaged) I remember when we inspected the house with him, although we are happy with the workmanship but Raymond instead to replace the item. He told us he expected more because with 4 kids it will be good to have some protection. We really appreciate Raymond thoughtfulness and his efforts to make our beautiful home.

Gotten 5 quotes from Qanvast and met 3 IDs (2 did not respond or they were ultra slow/not interested). Randy from Butler Interior was the first that I met and he was very efficient. I relied a lot on Randy and his team on many aspects of my old flat and everything turned out better than what I had envisioned. Changes and rectifications were communicated clearly and solutions were always offered. It has truly been a very pleasant journey with Bulter Interior.

From the very first consultation, Rames came across as confident, experienced and most importantly honest. His customer-centricity was genuine and consistent throughout the entire journey. He is always open to listen to all your concerns and feedback and will help you think of ways to find the best solutions to suit your needs. And if something cannot be done due to time, costs or factors beyond his control, he will patiently explain it to you and offer alternative ideas so that it doesn’t jeopardise the project. The 3 of us - Rames, my husband and I - have a group chat where we openly discuss the project milestones, changes to the plan, tweaks & improvements etc. The fact that we could reach Rames at any time of the day was very reassuring and helped to minimise any miscommunications from designs tand cost control to overall project management. Another good point to consider Rames for your next project is his impressive network of contractors & suppliers – it is quite apparent in our experience with the company. He clearly has all the support needed from his management, team and suppliers so that he can have the autonomy to do his best and help us achieve our end goal. Thank you Rames!

Hope this review finds you well. Special thanks to ASCENDERS DESIGN STUDIO as they did a remarkable job in renovating our new home. A strong Team (Jayson & Sherman) are foundation for a high-performance service business and good ethic ensure our home is in safe hands. Below are a few points which held largely accountable for the smooth & sound renovating experience. 1) PATIENCE / FOCUS - During every meet up session with Jayson & Sherman, they always show calm, details oriented and a listening ear towards every single points or design we discussed. Never in a rush and always using their professionalism to help my wife and i understand better on what we need. They will take down every details we said even though we could not describe some of the things we intended. 2) CREATIVE - They provide us tons of ideas trying to match our style, personality & concept. Minimalist Scandinavian was our ideal choice. To our surprise, they are always calling in to tell us that some changes have been made to make the design look even better. All i have to do is provide some key words and they will do the rest. 3) ATTENTIVE/COLLECTIVE - Either Jayson or Sherman will be the first one to reach and last to go along the course of renovation. They will ensure the workmanship from living room , kitchen & all bedrooms are to their requirement. 4) BUDGET CALCULATING/ TIMELINE - Their quotes are reasonable with high quality materials & products. They will source every possible supplier to meet my needs. Every cost in within our budget as we first agreed and did not promote extra items which we do not require. Timeline has a bit of delay due to some design changes but overall was a smooth experience. 5) AFTER SALES SERVICE - They are very responsive for any defects or damages found after completion. In the end, i would thanks ASCENDERS DESIGN STUDIO again for their effort & service

Both my fiancé and I were from the construction industry and we set out on our ID journey with skepticism because we felt we were more in tune with the detailing, materials, costs, etc. Through Qanvast we were introduced to 5 ID companies. My fiancé and I knew exactly how we wanted our home to be. We gave our design brief to all 5 ID companies and Valentina was the only ID whom during the first meeting instead of running through our design brief, she took time to understand our likes and dislikes, our lifestyles and living habits, etc. Val was also 1 of the few who respected and worked within our tight timeline (7 weeks) and budget. Throughout the renovation process, Val kept us constantly updated and she was also ahead of the schedule she gave us. This gave us lots of assurance because it means she has full control of her sub-contractors. Whenever we noticed any inconsistency on-site, Val also was able to rectify them within a day or 2. Thank you, Valentina, for all your efforts. All the best in your future endeavors.

We met Space Atelier, ID Leon at a Qanvast event, we ultimately settled for this firm as he quoted us the cheapest among 5 other IDs we visited in terms of things we wanted (we wanted alot of hacking) and also, Leon had previously done a few units in out BTO estate so he knew the layout well. Renovation is a very stressful process, as it is expensive and requires a lot of attention to details and creativity. In terms of this, our ID helped as much as he could by being very responsive, giving very good solid practical suggestions. Also, he communicates our ideas well to the contractors and executes whole process very smoothly. In terms of what you would expect from a ID this is my view of this firm and ID; good points: (1) Good project management, (2) 9 out of 10 contractors the ID hired did a decent job, (3) Quick response, (4) Patient enough, (5) Firm automatically provides good brands in their quotation and is same price as other IDs who don't provide such brands but quote just as high (e.g. Blum, laminate w colour for carpentry, cabinets interior), (6) Great after service. Bad points: (1) Did not tell us: when certain things we bought were not matching or things we chose are not matching or due to our own mistakes certain things cant be done properly or one contractor's workmanship is poor (eg laminate not matching with wall colour, or painting done badly, or handles we bought online were not matching), BUT this is fine as their after service which is foc was excellent and deserves praise. 2) Tends to forget one or two stuff we mentioned that we wanted. Just needs to be reminded, so no big issue. This is also our first renovation experience, so in my opinion, this firm/ID is considered very reliable and their service/product wise they are of very good value. Will recommend this firm, overall 9/10.

Notwithstanding that we do not have a huge budget for the renovations, Suki has been prompt in dealing with us and share with us her ideas. We did not like the idea of extensive carpentry. Suki is OK with it and help us with the various colors and coordination of off-the rack items design instead. The results turns out to be what we like I.e simple and mid century. Even after reno, when we need help such as minor painting touch up, Suki is still willing to help us. The reno was a pleasant experience for us.

We engaged Eric for the 2nd time as we had a great time working with him on our 1st project. And he did not fail us the 2nd time. He impressed us with his sense of responsibility and keen for details. More often he will be working to resolve issues before you even realise / notice them. We thank him for being patient and being there when we need him. If you are looking for an ease of mind during your renovation, he is the Man!