Review Regulation Policy
We value your feedback
At Qanvast, we’ve formed a community to better help others find their ID match. All users can share or read up on renovation experiences in the form of reviews on our platform. However, on the odd occasion, someone will try to leave fraudulent feedback, spam or reviews littered with offensive language and we thought it would be best to shed some light on how we deal with such posts.
We believe that better advice comes from you, the homeowners
Qanvast users can leave reviews on interior firms they have engaged. Through the years, we have gathered over thousands of reviews and opinions from our users.
We believe in giving you a voice
When you engage an interior design firm for expert advice, you should have a right to share your feedback. We believe that Qanvast is a platform where you can do just that.
We stand for your rights to share your genuine experiences. Because of that, our decision to withdraw any review is something that we do not take for granted.
We want to level the playing field
Listed interior firms are not able to influence Qanvast to improve their reviews or ratings. Not only does the team at Qanvast constantly moderate all content submitted, we process all content, ratings, complaints and properties to ensure that curated reviews remain impartial. No advertisers or businesses receives any special treatment.
The Qanvast screening process
We check every review thoroughly to ensure that they comply with all of our existing guidelines. Spam, fake feedback, reviews with offensive language and duplicated reviews (i.e. users leaving multiple reviews on the same ID, using separate accounts to leave the same review) will be weeded out and removed from the site.
Upon publication, reviews that are verified will feature a checkmark in the posting.
How Qanvast penalises firms engaged in fraudulent activity
If firms have not been reviewed by homeowners for an extended period of time, they will be featured and recommended less frequently.
At Qanvast, we want our audience to make better, more informed decisions.
With a huge database of genuine reviews and portfolios on Qanvast, we aim to keep our site content up-to-date and handy.
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