Reviewed by Nicole Wong・Submitted 8 Jan 2021・Project completed Apr 2021・Designer Lee Yang Hann
Hann has provided excellent service from quotation to post sales Service. Final outcome of the reno was very close to design and workmanship is great. Thou there are 5% deviation and issues, Hann is very prompt in addressing the issues. He also has high integrity in delivering the promises. I would highly recommend them, well worth the slight premium over other design company. Highly recommend as total experience was great with Hann.
Reviewed by Shane Sheow・Submitted 8 Nov 2020・Project completed Feb 2021・Designer Cadine
We got to know of Prozfile Design through a recommendation by Qanvast. Prozfile Design stood out amongst the rest of the IDs we have met as Cadine was bold and creative in her ideas that were practical and which allowed us to have maximum utilisation of our available space. Cadine is patient in listening to our preferences and provided valuable input while keeping to our budget. The renovation process progressed smoothly and on schedule despite the labour crunch due to Covid. Throughout the process, Cadine and her colleague, Jervin, have always been there when needed, settling and answering all our questions and provided timely updates on the progress of the renovation. Cadine also brought us to shop for several of our furnitures such as sofa, dining table, curtains, lightings and fan. She even advised us on the selection of dates for the delivery/installation so as not to clash with our renovation schedule. We would like to thank Cadine and Jervin for the dedication, patience and professionalism, and more importantly making this renovation journey a seamless one for us.
Reviewed by Chong Hao Wen・Submitted 26 Jan 2021・Project completed Jan 2021・Designer Haikel
M3 came highly recommended by 2 friends who both engaged designer Raeve. Unfortunately, she had to leave the country and Haikel (from my understanding, he is one of the bosses) took over my project. My experience seems to be quite different from that of my friends’. Project management was haphazard at best and the completion date was constantly delayed due to the issues below.. Haikel oversaw the kitchen countertop installation, which came with a complete crack in a portion of the countertop. This was not pointed out until I noticed it. This crack also looked like it had been patched up. It was later agreed that the broken countertop would be replaced. However, the replacement countertop was fabricated with a 1.1cm gap from from the edge of the countertop to the wall. I am unsure if this would have been installed had I not been present. After rejecting this piece, the workers proceeded to remove the countertop and chipped another slab of countertop. Due to the constant movement of the countertop, the backsplash was damaged, and I insisted that the damaged portion be replaced (especially since we had a lot of spare tiles leftover). However, the broken portion of the backsplash was merely stuck back on with silicon. This did not seem right, as the broken piece could be removed very easily. I had to demand for a proper replacement, which was eventually done. My unit was undergoing hdb’s HIP and it was made clear to Haikel that the toilets would have to pass HIP’s water test. One of the toilets failed the water test 3 times and had to undergo 3 rounds of rectification before passing on the 4th test. Without the requirement for the HIP test, I would not have known that the toilet had inadequate waterproofing. Haikel also repeatedly confirmed that a lintol had been installed above the door frame. The purpose of a lintol is to bear the weight of the wall above the door frame. Without it, the door frame may sag or collapse in the long run. We asked for a small portion wall to be hacked to prove the existence of the lintol. As it was not there, a bigger section of the wall had to be hacked to reinstate the lintol that was supposed to have been installed initially. There was a choke in one of my toilet pipes and I was first notified of the choke by the plumber (my uncle) when he first visited the site after hacking/ tiling/ plastering works. Haikel claimed that the choke is HDB’s responsibility, however a joint inspection conducted by HDB determined that this choke was due to earlier renovation works.
Reviewed by Sermin・Submitted 23 Jan 2021・Project completed Jan 2021・Designer Caleb Cheong
Caleb was the second ID that we came across. Even after meeting with several other IDs, the impression he left us made us return back to him even though the price quoted wasn’t the lowest. Due to delay in our key collection, we only got back to Caleb one year later from the last discussion and we had definitely made the best decision to engage him. He is very prompt and patient which are the very important qualities of an ID. He rectifies issues as soon as possible and completed the project before the dateline. He is a great listener and very receptive of ideas and feedbacks. He is patient to our concerns / changes along the way. He gave us a couple of little surprises where we didn’t expect and they were of the good kind. He is really easy to work with and communicate (like a friend). He is very helpful in giving advices/opinions Highly recommend Caleb to anyone out there and thanks for the great time working together
Reviewed by Alan Wee・Submitted 13 Jan 2021・Project completed Jan 2021・Designer Raymond Seow
COVID-19 prolonged this renovation since last year. However, good things need to wait! And waiting for good things to happen is a blessing! Having Raymond and his team of professional project manager, we managed to transform a ordinary HDB 5-room unit into a cosy, practical and hotel living. If pictures can paint a thousand words, then the attached photos can paint a billion! Can’t wait to move in right away! Extremely satisfied with the continuous engagement between Raymond and his team with me. They make sure they get things right. If wrong? Go back onto the drawing board, tons of late night meetings and keeping me up to date in our WhatsApp group. Thank you FSI and Raymond for such a splendid job done! Cheers and Happy New Year! All the best, stay healthy, stay United
Reviewed by Liew Phuay Hwee・Submitted 17 Jan 2021・Project completed Jan 2021・Designer Hang Jing Wen
Before the HDB Completion, we are already on the path to finding our ID as we heard many scary stories about our friends’ renovation nightmares We have met up with at least 8 IDs and Aestherior’s Jing Wen gave us a peace of mind and assurance from the start. We knew straight away that we need to definitely engage her Sure enough, from the initial designing stage to the renovation period, Jing Wen has been giving countless design ideas and tried her upmost to explain to us on the technical parts that layman like us don’t really understand She is extremely patient and meticulous when handling fussy and fickle minded customers like us that kept changing the design. She also try her best to accommodate to our requirement and ideas as far as possible There is some hiccups during the process but we can always count on her to resolve it and stick to the schedule We will definitely recommend her and her company to our friends as we can rest assure that she will deliver an excellent job for them as she had done for us Thank you Jing Wen and Aestherior for building our dream home!
Reviewed by Anisha Kejriwal・Submitted 18 Jan 2021・Project completed Jan 2021・Designer Mariann
We had approached many Interior designers before we finalised Mariann at Ark-hitecture. It was a pleasure to have Mariann as our interior designer. She understood our requirements and gave us good proposals and design ideas which helped us envision what we wanted in our dream home. She introduced us to many suppliers which provided us enough options to compare prices and find what we liked. The renovation process was hassle free except for some minor hiccups which Mariann addressed professionally. During the renovation, she was very responsive to all our queries and updated us frequently on the progress. Overall, we are very satisifed with her work and would defintely recommend Mariann and Ark-hitecture for your renovation needs.
Reviewed by Serene Chia・Submitted 26 Jan 2021・Project completed Jan 2021・Designer Ginny Huang
Ginny Huang is the ID for our new home. She has done a really fantastic job and my husband and I are really impressed with Ginny’s efficiency and dedication to renovating the dream home that we have been looking forward to. Despite the Covid-19 pandemic and resulting safety restrictions, Ginny managed to finish renovating our house on time without compromising on quality and service. When it came to matters like carpentry measurements, she was really serious and meticulous. She was prompt whenever we needed to consult her on buying suitable and matching pieces of furniture. Communication was never an issue as she always took the initiative to clarify and confirm with us. With Ginny around, we knew that our house renovation would be in good hands. Thumbs up and thank you very much, Ginny!
Reviewed by Rachel・Submitted 27 Jan 2021・Project completed Jan 2021・Designer Caleb
Renovating a house is no easy feat, the pressure and expectations weigh heavily on both the home owners and ID alike. When we first met Caleb, he gave us a very good impression, he was prepared for it all. Presenting us with a blueprint and a 3D sketch of how things might look based on what we have submitted as part of our ideas. We were sold. Fast forward a few months later, we have now gotten a changed, but largely improved end product. We could not be happier. The process was not the smoothest in this trying period of covid with delays in the tiling and also works which needed correction and touch ups. Perhaps due to Covid, we had a longer wait before the Contractors could come over for touch up works. But throughout this whole process, Caleb's availability and responsiveness shone throughout. We do understand the difficulties and having someone responding to us and being there through out this renovation journey has been nothing short of assuring. Thank you Caleb and Aestherior!
Reviewed by Jiangtao Hong・Submitted 21 Jan 2021・Project completed Jan 2021・Designer Lina Chia
This is my 2nd renovation and I’m happy to say I chose the right designer this time. Lina is easy to communicate and doing the design right on my needs, she also provided many valuable suggestions with her expertise. The whole project was progressed smoothly and I can move in on schedule, during which Lina managed everything responsibly and meticulously, when there was wrong implementation, she always found it out at the earliest time and instructed contractor to correct it quickly. When I requested for additional items, she was also patient and kindly arranged them to be done without affecting the whole schedule. I’m very thankful for her passion and hard working to get my renovation done, the result was delivered more than I expected, I definitely recommend her to my friends or whoever looking for a wonderful ID.
Reviewed by Benny Loke・Submitted 7 Jan 2021・Project completed Jan 2021・Designer Ms Aerenia Koh
Budget, timeline, workmanship, communication and trust are often in the back of the mind when comes to house renovation. There are house owners who went to as many as 10 ID firms to select the right one. I only met 4 IDs as I do not want to keep repeating to say what I wanted in my house design. This is a very tiring selection process. Aerenia is the 3rd ID I met and I find her very thorough in her proposal. This showed her strength for being meticulous and responsible in her work. All in all, I find communication with her at ease and she can be fully depended upon to handle my house renovation. She took my idea of what I wanted and offered improvements to it. I am very thankful to her for being able to ensure the whole renovation project completed without any major issue and kudos to the excellent workmanship of the contractor, carpenter, painter, electrician and others she and her company engaged. With her professionalism, the entire renovation process is smooth and all went well. I need not have to worry. So, if you are reading this and wanted to find a ID to help turn your ideas into reality with peace of mind, I would highly recommend Ms Aerenia Koh. Thank you again, Aerenia, you have been a wonderful ID to work with and thank you for the excellent transformation of the house.
Reviewed by Chiansiang Won・Submitted 8 Jan 2021・Project completed Jan 2021・Designer Timothy Ong
Timothy Ong (Tim) from Starry Homestead was recommended to us from a friend. Before engaging their services, we had compared between several IDs and ultimately decided on Starry Homestead as we found Tim to be sincere, open and committed. From day one, we really appreciated his responsiveness. He typically replied within minutes whenever we needed to clarify anything with respect to design or space-planning. He could capture our thoughts into 3D renders within a few days and even proactively sketch something to help us visualise our ideas or communicate his views, without us asking. While Tim had his own views and suggestions, he would always reiterate that the client’s preferences still come first since we would be the ones staying there for the long term. He always listened and took into consideration our design and style preferences while shaping the overall design together. We were slightly indecisive and had taken a lot of time to deliberate on each aspect of the renovation process (e.g. choice of tiles, laminates etc), but Tim was always patient, and often accompanied us to tile shops to advise on our tile selection. During the renovation, we relied heavily on Tim’s coordination with the contractors. Apart from a clear timeline of events given to us, we received daily updates and photos of progress. Tim was always around and even helped us to receive some fittings/appliances in our absence! When picking out furniture or fittings, we would always check back with Tim, who provided prompt advice and even searched for items which he felt would complement our design. Every renovation, especially one as extensive as ours, is bound to have some hiccups. We appreciate that Tim was responsible and always quick to provide us with a resolution with the contractors. He truly cared for and followed the renovation progress of our unit as if it were his own. We are happy with Tim’s service, and would highly recommend engaging Tim for your upcoming renovation.
Interior Designer Reviews
When choosing an interior designer, we believe that doing your own research matters – and it’s the reason why we have compiled a comprehensive list of independent homeowner reviews from all over Singapore for your reference.
Our reviews are vetted and independently submitted by verified users, so you can be sure that they will help you make the right move in your renovation journey. You may refer to our Review Policy on how we manage and police the reviews.
You can also make a more informed decision by checking out these useful resources and guides:
- Get a budget estimate with the Qanvast Renovation Calculator
- Read Renovation Journey Stories from Homeowners
- True Stories: How Hiring an ID helped these homeowners
- What to Expect When Engaging an Interior Designer
- What Local Homeowners Think About Renovation in Singapore
Hiring an interior designer, contractor or architect for the very first time? Keep an eye out for these key characteristics and details before choosing to work with a design firm and/or service:
Project portfolio – What type of projects has your designer completed to date? Are they a good fit for your needs?
Chemistry – Is your designer a good communicator? Are your interactions pleasant?
Quote – Are you comfortable with your designer’s quotation? How does it compare to similar projects?
Management style – Does your designer handle his work with care? Is he or she on the ball about his/her work?
Reviews and references – What do other clients and/or homeowners say about your chosen designer?