Interior Designer Reviews

The team at Reno, especially designer Issac, is always on 24-hour standby whenever we need help with purchases. We often trouble them with things like lighting and sockets from JB, and they are always ready to assist. The carpentry work they do is of excellent quality, with fewer defects compared to what I’ve seen in my friend's house. They also offer great advice on our design ideas, ensuring the final result is even better. Although we weren’t in a rush to move into our new house, they still worked quickly to accommodate us. The designs they suggested were always practical, considering long-term use rather than just short-term solutions. I will rate their workmanship 99%, with only a few minor defects that were easily fixed, so no major issues. When it comes to purchasing items, they provide helpful guidance on what to buy, ensuring we get the best value without wasting money. Highly recommended!

We’ve been working with Fai Tan on the planning phase of our full house renovation, and the experience has been fantastic so far. From the start, Fai has taken the time to understand our needs and vision, offering thoughtful and creative design solutions that align perfectly with our style. What really stands out is Fai’s professionalism and responsiveness — he’s been quick to answer our questions and provide valuable insights, making the process smooth and stress-free. We’re excited to see the final result and have full confidence that it will exceed our expectations. Highly recommend Fai Tan for anyone looking for a talented and attentive designer!

We had the pleasure of consulting with Gerald during our search for the right ID, and we were truly impressed by his meticulous attention to detail and creativity. He offered fresh perspectives that we hadn’t considered, helping us explore different design possibilities. Throughout our discussions, he was patient, friendly, and always willing to listen to our needs and preferences. Although we ultimately went with another ID, we genuinely appreciate his time and expertise, and we’re confident he would be a great choice for anyone looking for a thoughtful and dedicated designer.

Our designer is Clifford. We are extremely satisfied with his level of service and professionalism. He went the extra mile and provided us with different room designs for our consideration. In our meetings, he is always punctual to the dot. We appreciate this a lot because this not only shows that he values all our time, but also that he is trustworthy and keeps to his word. He is also very proactive, for example, bringing us to view a completed renovation unit done by him (with home owners' approval of course). In the visit, he highlighted different areas of his design as well as a unique wall feature that he did for his client, demonstrating that he is able to work on new ideas even if he has not done before. I would strongly recommend Clifford for your home design. He is friendly, approachable, and most importantly, listens to what your needs are. Call Quad.R and ask for Clifford for your home renovation needs!

I would like to share my recent experience with Yangs and my ID, Loo Kun Beng. The contract was signed on 30 October, and here is a summary of what happened afterward: I was initially informed that the timeline would be tentative due to CNY, but no clear timeline has been provided since. Despite asking multiple times, I have not received any schedule. 9 Nov 2024 – First 3D design out. When I asked about the project timeline, I was again told it was only an estimate, but no schedule was provided. The 3D design required numerous changes because the mood board and color scheme were not accurately followed, and several details were overlooked. 23 Nov to 9 Dec – Laminate selection and.. 3D ready. And that was when I asked him if he did check the 3D before sending it to me. It was clear that basic details were missed: 1. The tabletop color was completely different from what we had chosen. He said he would ask to change, but why did I have to point it out first? 2. Backsplash was incorrect. 3. Door was not updated as requested, and I didn’t receive a catalog for the white toilet and bedroom doors. 4. No updates on the project timeline. 16 Dec 2024 – I replied with my color choice for the room door and requested the swing/slide catalog. He only provided a few color options and claimed that those were the only designs available. When I said I would source my own door if no alternatives were offered, he said he will check. On 19 Dec, he sent the entire catalog (SUDDENLY GOT THE CATALOG). I also compiled all changes into a PDF to make it easier. 4 Jan 2025– We shopped for tiles, and later was informed that the hacking would begin on 16 Jan. I received the updated 3D on 15 Jan, which did not meet my expectations. Many of the changes I had communicated were not implemented. I informed him that I would find my own tiles, and he didn’t offer to accompany me. On 25 Jan, I sent him the tile list. I also expressed my dissatisfaction, emphasizing that the 3D design consistently failed to meet my requirements. I sent him one by one on the things to change, again. 6 Feb 2025 - I received the 3D, but the floor tiles were still incorrect. I asked him if he had properly reviewed everything, and he said he had. Only after I raised the issue of the floor tiles did he claim that Hafary had provided incorrect information regarding the code. I had to called Hafary to confirm but they say it is the correct code, so I call KB and asked him when did he check with Hafary. I asked him what was the issue and he told me he don’t know why the sales person told him don’t have. It’s frustrating that he wasted time sending me an incorrect 3D design. Wasn’t that also a waste of the drafter’s time? I waited another four days for an updated 3D, but once again, many elements were still missing. After I shared my feedback with the company, a senior ID was assigned to oversee the project. He mentioned creating a group chat for updates and promised to provide an estimated timeline. However, nothing came of this. 19 Feb 2025– I received another revision, but the door was still white. When I asked the senior about this, he said the door designs needed to be reselected as the VT link hadn’t refreshed. I found this explanation unsatisfactory—why is that my responsibility? Why does it take me repeatedly asking for answers before they’re given? There was no initiative or follow-up from their side. This project has been extremely frustrating and over the span over 3-4 months, nothing is done. Most of the times, I am the one following up with him, and asking him questions. The manager has reached out to me and seek resolution. It has been an exasperating journey, and until now the renovation has not started as I have to start looking for a new ID firm. My advice is to look somewhere else.

I don’t usually write reviews, but my experience with Eight Design compels me to warn others. If you’re considering hiring them for your renovation, please read this first. We recently endured an Eight Design renovation in our block, and it was nothing short of a nightmare. From morning till evening, the deafening hacking noise was relentless. This wasn’t just typical renovation noise—it was unbearable. The impact on residents was severe: adults experienced stress-induced nausea and pounding headaches, young children were crying inconsolably, and even pet animals had bloody diarrhoea from the anxiety. The noise was so overwhelming that even with windows and doors shut, it was impossible to work from home, rest, or go about daily life. Desperate for some relief, I reached out to the project manager, HP Lim (Lim Hooi Peng). She assured me she’d look into it and call me back with an update. That call never came. No follow-up, no courtesy text—just silence. After waiting in vain, I called her again. This time, she bluntly dismissed our concerns, insisting they had the “right” to proceed because of their permit. In other words, because the paperwork was in order, the suffering of other residents was not their problem. I was stunned. We weren’t asking them to stop the renovation—just to expedite the worst of the hacking. Instead, her response was: We’re allowed to do this, deal with it. What really struck me was her dismissive attitude. She even stated she “did not have to pick up (my) call”, as if responding to concerns about her own project was a personal favour, rather than a professional responsibility. Any basic customer service or community courtesy went out the window. I hung up that 2nd call feeling powerless and disrespected. To put this in perspective, most other ID firms wouldn’t handle things this way. We’ve had other units in our condo undergo renovations before, and responsible contractors coordinate with management, keep residents informed, and try to limit the most disruptive work to reasonable hours. Eight Design, however, was rigid, unprofessional, and dismissive. Frankly, this experience shows poor project management on Eight Design’s part. A project manager should manage not just the project’s timeline and contractors, but also its impact—especially in an older estate where many retirees, young children, and WFH residents are home during the day. Instead, what we got was a project manager who didn’t follow up as promised and then brushed us off because the paperwork was in order. Just because you can do something (thanks to a permit) doesn’t mean you should do it without consideration for others. The lack of empathy and basic courtesy was astounding. If this is how Eight Design handles a simple noise complaint, imagine how they might handle any issues that you, as a homeowner, might have during your renovation. Would they listen and adapt, or just cite “policy” and carry on regardless of your concerns? Bottom line: our encounter with Eight Design was a nightmare, and I wouldn’t wish it on anyone—client or neighbour alike. If you are considering hiring Eight Design for your renovation, think twice. Renovation should be an exciting milestone, but their disregard for the community turned it into a source of stress and regret. No matter how good the portfolio pictures look or how attractive the quote is, ask yourself: Do I want a firm that treats neighbours this way? Because if they don’t respect the people living next door, what makes you think they’ll respect your needs as a homeowner? You deserve an ID firm that not only delivers on design but also respects people. Eight Design failed spectacularly on that front. I sincerely hope this review helps someone avoid the distress we went through. I cannot in good conscience recommend Eight Design to anyone.

The renovation is still on-going at my house at the moment. Hope that the renovation will turns out to be perfect with no defects before I starts to give actual review to the company. _______________________________________________________________________________________________________________________________________________________________________________________________________________________

My wife and I engaged Brandon from Renologist back in August to design and manage the renovation of our new home, and looking back, it was one of the best decisions we made. From the start, Brandon impressed us with his thoughtful and creative design concepts that perfectly matched what we envisioned for our space. He took the time to understand our lifestyle, preferences, and routines, and it showed in every part of the design – from spatial planning to the little details that truly elevated the look and feel of our home. What really stood out to us was how smoothly everything went once the renovation started. After collecting the keys, Brandon immediately got to work and showed just how meticulous and hands-on he was. He was always on top of things – coordinating with contractors, updating us regularly, and making sure the renovation stayed on track. His dedication gave us so much peace of mind, and it was evident that he truly cared about the outcome just as much as we did. Over the months, we also got to know Brandon as a person – not just our designer, but someone who was easy to communicate with, reliable, and genuinely pleasant to work with. He brings a calming presence to what can often be a very stressful process, and his professionalism and passion for his craft made the entire experience so much more enjoyable. Really soon, we are moving in to a home we absolutely love – it’s everything we hoped for and more. The design is cohesive, comfortable, and stylish, and it just feels right. We’ve received so many compliments from friends and family who have seen pictures or visited so far and we always proudly share that it was Brandon who brought our vision to life. Thank you, Brandon, for your hard work, patience, and dedication. You’ve done a fantastic job, and we are truly grateful to have had you on this journey with us. Highly recommend to anyone looking for a top-notch designer who delivers both in service and in results!

Dear Cindy, We cannot thank you enough for the incredible work you did designing our first home. From the very first meeting, your professionalism, expertise, and genuine care for our vision were evident. You were consistently "on the ball," ensuring every step of the process ran smoothly and efficiently, while remaining deeply attentive to our needs and preferences. What truly sets you apart is your meticulous attention to detail. You thought of elements we never would have considered, transforming our space into something far beyond what we imagined. Beyond your keen eye for design, you went above and beyond to assist us with everything from selecting the perfect lightings to curating curtains that complemented each room flawlessly. Every choice felt intentional and tailored to our lifestyle, and your guidance made even the most daunting decisions feel effortless. It was nothing short of exceptional service from start to finish. Your ability to balance aesthetics with functionality was remarkable detail with precision and passion. What truly impressed us was how you went beyond to accommodate our timeline, even coordinating seamlessly with other vendors to keep the project on track. Every corner of the house reflects your creativity and dedication, and we will wake up every day feeling grateful to live in a home that feels so uniquely us. The results speak for themselves: a space that’s both inspiring and practical, exceeding every one of our goals. We’ve already recommended you to our colleagues and friends and will continue to do so without hesitation. We’re not just satisfied—we’re thrilled with the results. In fact, we’ve already referred several friends to you because we know they’ll be in the best hands. Your ability to listen, innovate, and execute with precision is rare, and we’re already looking forward to the day we can work with you again on future projects. If anyone is searching for a designer who combines skill, passion, and unwavering commitment to client satisfaction, we shout your name without hesitation. Thank you, Cindy, for turning our first house into a dream home! Highest recommendations always, A & A

We recently had the pleasure of working with Jason and Shun Li for the design of our executive maisonette, and we couldn’t be happier with the results. Jason and his team truly transformed our house into our dream home. From start to finish, they were incredibly cost-conscious and attentive to our needs and limitations, making the entire process smooth and enjoyable. What stood out the most was Jason’s fresh ideas, creativity and his hardworking persona. He took our vision and translated it into reality, exceeding our expectations at every turn. The craftsmanship and attention to detail were impressive, and I must also give a shoutout to his team of workers and suppliers who delivered fantastic results in a remarkably short time. Additionally, my kids have grown fond of Jason, Shun Li, and the entire team, which speaks volumes about their personable approach and dedication. They went the extra mile every step of the way, making the experience not just about design, but about building relationships. I highly recommend Jason and Jesigns to anyone looking to create a beautiful and functional space. Their expertise and commitment to client satisfaction are truly commendable!

If you're looking to throw away your hard-earned money, then this is the renovation company for you. If you think life's been too smooth and you need some serious frustration, then by all means, collaborate with them! Even one star is insufficient to express my anger and dissatisfaction with this renovation experience. If I could, I would give negative 100 stars From start to finish, it's a scam of digging pits and taking your money. Service is non-existent. Our ID, whose real name I still don't know – maybe Michael, maybe Davis, or some other name – I later learned from friends in the industry that this person is notorious in the renovation circle, changing names with each client and constantly embroiled in lawsuits. Why? Because all he care about is money, forgetting they're even human. He don't need a name, and every homeowner who works with him ends up in a bitter dispute. The initial contact was all warmth and attentiveness, with a very attractive quote ($60,000+ for a 4A HDB renovation). That's when we fell into his trap. As laypeople, we trusted his verbal promises, but the contract was full of tricks, leading to repeated demands for extra payments. If we had agreed, the total renovation cost would have reached $110,000. He promised the best NIPPON paint, but in reality, he listed all paint grades in the contract, planning to charge the highest price for the worst paint, without technically breaching the contract. These kinds of dirty tricks were endless. What's even more ridiculous is that since the renovation started, he haven't shown up once. And if you want to contact he or wait for his reply, you'll need to live on 'American time' in Singapore; he only appear after 10 PM to give you some lip service. So, we were helpless whenever ID coordination was needed. Before the carpentry work started, he lured us to his office, surrounded by cameras, trying to deceive us into paying tens of thousands more. When we refused, he put on an Oscar-worthy performance, pretending we were cursing at them – I was dumbfounded. Fortunately, having learned his true color, I recorded all our interactions, forcing he to drop the act and agree to finish the ongoing work, but all the promised discounts were retracted. As for the other projects, we had to find our own painters, electricians, and carpenters. This was a nightmare. I asked him, 'Don't you feel guilty doing such unscrupulous things?' Obviously, he didn't! So, when choosing a renovation company, avoid this one at all costs! Unless, of course, you think life's too smooth and need some excitement – then this will be an experience that could give you a heart attack.

I recently hired zhihong my designer from ACE INTERIOR for BTO flat renovation, and I couldn’t be happier with the results! From start to finish, their team demonstrated professionalism, expertise, and a genuine commitment to quality. The project was completed on time and within budget, which is a testament to their excellent planning and communication. The crew was punctual, respectful, and meticulous in their work, paying attention to every detail. They kept the worksite organized throughout the process, which I truly appreciated. What stood out most was their ability to listen to my ideas and translate them into reality while offering valuable suggestions to enhance the design. The finished project has completely transformed my home, and I’ve received countless compliments from friends and family. I highly recommend ACE INTERIOR to anyone looking for a reliable, skilled, and customer-focused renovation company. Thank you for making the renovation process so seamless and enjoyable!