Interior Designer Reviews

Reasonably priced. Really appreciate Wendy’s design skills and flexibility to design/make various changes based on my requirements, plus all her helpful advice for the color scheme and lighting. I feel my vision for the new home has come to life better than expected. Quality of the cabinets installed is excellent. Any minor workmanship or other issues along the way were resolved promptly, and we were able to move in on schedule. Overall very happy with the final result.

Licco played a big role in making our renovation journey a really enjoyable experience. From the day we first met, she could already figure out the style that we wanted and there was a great balance in recommending her ideas plus considering our needs, budget and practicality. We really felt that she was so easy to work with, as she would keep us updated, take quick action when we asked, and genuinely cared about the progress and making sure we could get our place in great condition. I really felt that she would go the extra mile for us, and together with her creativity, we fully trusted her. We experienced unforeseen hiccups along the way due to our place being a really old property, and Licco was always really transparent to explain what the issues were, and even got involved in trying to resolve issues with HDB. When it comes to the quality of work, I have to say that it’s not 10/10, and we had to fix a few things but Licco and her team as very open and willing to rectify. Overall, a pleasant experience especially since we were expecting our first child and was very tight in time and budget! Thanks Licco, Kaze and team for your commitment to giving us our beautiful transformed flat!

We engaged Orange Interior back in 2022. ID Alston was very professional in his presentation during the first 2 meetings with reasonable cost hence we decided to go with them. Alston even mentioned that there'll be project manager who'll be looking after this project cause he's the sales guy looking for new business. The reason why we only decided to write this review is because a lot of wear and tear surfaced up along the way, starting from 3 months when the house was handed over. We thought that the unresponsiveness from Orange Interior post sales is a major red flag and would like to share with more people. During the process - The house handover was delayed for 1 month 2 weeks, and defects clearing took another 2-3 weeks. To us, the house officially handed over in 2 months, with defects mended and no more people coming to our house. However, to Orange Interior, they said the handover is 1.5 months. Defects period is not considered. So all of you can own self have your own definition. Definitely, our definition is inclusive of defects that's also rectified. During the entire process, Alston didn't preempt us about the delay, we had to constantly ask and chase for updates. When the carpentry was done, the finishing was very bad, there were gaps here and there and some dimensions tolerance were too big. During the renovation, we realise the kitchen island was not even aligned to the floor tiles and there were some parts where design and the actual was different. When we clarified with the ID, his reply was ‘maximise the storage space’, but that wasn’t what was shown to us. At this point, we were worried that the ID won’t have our best interest in mind and started managing the project on our own. We have to constantly update and remind what are the areas they have done wrongly. When we asked Alston where's the project manager, he told us that he's the project manager which sorta bumped us cause this wasn't what was communicated initially. Post sales - 2 months after the unit was handed over, the handle for the wardrobe came out, we got locked in our bedroom as the doorknob wasn't working, glue for the rubbish chute wasn't even tight enough that cockroaches were coming out of the chute every night after we stayed for a year. The contractor came to glue the chute in Feb 2024. Now is Oct 2024, not even a year, the rubbish chute is yet again losen, everyday i'm seeing 4-5 cockroaches inside the cabinet where the chute it. We decided to call as this is quite an urgent case to us given that it's not the first time that's happening. There was no response from call and text. When I called again at 8pm, the representative sounded frustrated and only mentioned to get back tomorrow. Fearing that there'll be more cockroaches coming out the chute, I decided to seal it until it's resolved. So for the the 1 month, my husband and I have been throwing rubbish at level 1. This is really very disappointing because we have to always constantly go back to the contractor to ask for them to come. And whenever we raised an issue, the only reason they gave is wear and tear. As I really do not want the same issue to happen more than 2 times, I requested for them to really do a good job, like sealing it properly for the last time, but the only answers I've gotten from the in charge is, there's no guarantee.. It's fine if the finishing is bad, but right now we have to constantly fear for cockroaches coming into our house, laying eggs. we have to even engage a pest control to get rid of the cockroaches due to the bad workmanship that they've provided. The reason why we are writing this review is because back then, the ID's team lead gave us a $3k discount in exchange for not giving a bad review. We thought that since they managed to redo all that we requested, it should be fine. But we didnt really never expect the workmanship to be extremely bad, and affecting us even after 2 years. What we want to highlight here is yes, they did rectify the issues, and we really appreciate the effort they did to make all the necessary changes. But the same issues keep coming back due to poor workmanship since 2 years back. The entire experience was just very unpleasant despite them rectifying all the issues as the problem keeps coming back, and with their same response - this is due to wear and tear all the time. Hence, we decided to write the review after multiple poor workmanship experiences in the past 2 years. Below are the just some photos of the finishing that we received during and after the renovation.

Danielle was exceptional in attending to our specific needs, even when there were last-minute changes. She was punctual, responsible, and attentive to details. Throughout the many months of design and renovation work, her professionalism allowed us peace of mind and took away any worries or stresses we had. We would highly recommend her, and we are immensely grateful to her for our beautiful and functional home. Thank you so much Danielle.

We were looking for ID firms through Qanvast. We met about 2-3 firms and eventually decided to settle with Orange Interior. We were introduced to our ID Guo Liang & Alston. We told him they concepts and expectations. Although some minor hiccups along the way which all i guess all home owners will experience, nevertheless, all expectations and timelines were met after sorting it out. He turned my resale flat into a service apartment in about 3 months. Very happy with my new home.

Went through a few IDs and finally settled on Orange Interior. Guoliang was assigned to me and I just say he did a really good job with my place. Definitely NOT the cheapest in the market BUT also not the most expensive. He made up the shortfall with his professionalism and displayed very wonderful project management skill. I took an external vendor for flooring and aircon and he also helped to coordinate to make sure everything is up to standard. Couldn't be more happy about the service he provided.

The overall renovation process and experience exceeded my expectations. Our interior designer (Danielle): 1. Was Transparent with the T&Cs and managed expectations well especially for additional costs and blind spots 2. Coordinated the timelines and details for the renovation well and met our timelines 3. Was Accommodating to our needs, especially since budget was a concern for us, giving us options to save cost and maximise our spending. 4. Was reliable and saw our renovation through without much issues. She was thorough in her checks and ensured the quality/delivery was what we agreed upon

Our experience with Orange Interior was good at first before the actual work started till the ID that handled our home reno handover to his partner which gone terribly wrong. Firstly, there are no proper handing over on what we have briefed them through multiple Zoom meetings on our design, requirements, concept, etc. We have to repeat multiple times on what we have agreed on and discussed which is very frustrating. It defeats the purpose of having the meetings when no one actually take notes of what was agreed upon. Everything went wrong after the new ID takes over. Projects were delayed without even updating us after countless of follow ups. Response was very slow and they delayed the handover at the very last minute. Timeline was given and we are supposed to follow it diligently but they gave an excuse that it is just an estimates and due to covid situation. Even so, they should have the responsibility to update and give us a heads up earlier because we have made all the arrangements for the moving and handover. Ended up we have to cancel our moving plans, vendor arrangements, etc. After the delay of the completion, again, there's no fix schedule as they kept giving excuses due to Covid situation. We informed them that we will be getting our house keys on Mar, and they have at least 1 year to make the necessary arrangements but no, nothing is plan out or done or booked. We waited until June the work still had not be completed yet, we need to keep on chasing and keep reminding them untill some parts of what we have discussed before with them, was forgotten which led the kitchen cabinet a huge mess. The design that we agreed on is not what we wanted and requested for. We asked to shift the kitchen sink and the stove more to the center so we have some space to place our wet dishes. They didn't do what we requested or even consulted us if we are ok with their approach and just do work without our consent till things are done. They sent us photo after the work which we was shocked as this is not what we wanted. The color paint on our living room wall was not what we have informed them. We even gave the actual colour code number of the paint, they still painted wrong colour. We need to find the color for them (again). We need to call the shop that they recommend to us to get the sizes of the toilet and kitchen items as they claimed that they are too busy which we have called for them to prevent any further delay. Even the pendant light that we purchased from the shop that they recommended to us gave us the wrong color we paid for and kept quiet about it. They even proceed to install it without our consent. We were surprised to see it when we go down to visit our house to check. The shop also have forgotten most of our items and the ID didn't even check. Due to that it was delay again and again. It was a huge disappointment and a terrible experience with Orange Interior. We get to know their company through qanvast with alot of good reviews from previous house owner, but it wasn't a pleasant experience for us due to the incompetant and irresponsible IDs that we get.

We would like to thank Cindy for delivering on our renovation work. It was a fuss-free process working with Cindy. She is creative, patient, and very prompt in answering all our questions. The price quoted was also very reasonable and no hidden cost and any issues were resolved promptly. We are truly grateful to her as she delivered a more than satisfactory job despite the tight timeline we have given her. We are happy with the end result and their workmaships. We definetly recommend Orange Interior and especially Cindy to anyone who intend to do a fuss-free renovation for their homes.

Danielle was very attentive to the details of the renovation and also met my expectations of how i envisage my home to look like. She does not over promise and is very helpful with suggestions on the pros and cons of certain things which i wanted to have. She helped me oversee the whole project and assisted in the engagement and liasing of works with my own subcon, sending me video and pucture updates on the works that was completed. All in all, it was a great experience for me as I had the assurance that the renovation was in good hands.

We are beyond grateful and happy to have Aron as our ID. Aron was very responsive, helpful, and accommodating from the start even up till now that we have completed our renovation and moved in. Friendly, understanding, and open in his communication. We can always let him know our feedback/comments and he also managed to cater to what we want based on our budget. He understood our preference and was very patient in answering all our queries. To add on, I was indecisive and we take such a long time to decide on what we wanted also there were multiple changes to be made from the initial plan but Aron was very patient and allow us to take our time. Even when there were hiccups and last-minute requests or changes to be made, Aron was able to effectively communicate and rectify the issues as soon as he can. Needless to say, we are very appreciative of his effort to rectify issues and delivered what we wanted. Once again, we would like to thank Aron for all the hard work and effort throughout the whole renovation journey.

Glad to engage Orange Interior and have Samantha as my designer!! She is so friendly and always responds fast to capture my taste after a few discussions right from the initial engagement! What amazed me was her professionalism and patience! The project was managed so well by the Orange Interior Team. The timeline, workmanship and service are all professionally handled. Thanks for helping to materialise my simple and cosy home. The professional service which i believe all homeowners needed, I will definitely recommend Orange Interior.