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Interior Designer Reviews

Meeting a designer? First, check out these detailed reviews, submitted by Malaysia homeowners and verified with accompanying contract submissions.
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Verified reviews are cross-checked against their renovation contract.
Xue Yuan Koh
Poor workmanship and after sales service

Reviewed by Xue Yuan Koh・Submitted 9 Aug 2022・ Project completed Dec 2021・Designer Star

I decided to engage with their services after getting my house key, however this is so regretting. Firstly, their PIC couldn’t give appropriate advice on what should and can be done during site visit, all ideas need to come from us telling and showing them pictures about what we want. Secondly, told them the timeline we need the reno to be done and they mentioned that is something do able as they need about 3 months only, however when the project started for 3 weeks, nothing is done to my unit! After complaining and pushing they started bit by bit and giving me shitty services, floor tiles colour are so different, not sure if they are colourblind. With all these delays and wrong colour tiles, it causes the entire timeline pushes back and causes so many inconvenience to us! Thirdly, after they done with the unit (like finally for us), we discover that the water piping in kitchen couldn’t really flow smoothly, and got to know from plumber was their workers drop a lot of cements and sand into the hole and causes blockage, what on earth! After things are done, we move in and more and more problems coming, the bathroom pipe for water heater burst, kitchen pipe for sink is leaking till my cabinet is all wet, later on the other pipe in the kitchen is leaking due to they didn’t seal something properly, the worst part is without getting a plumber ourselves to check we didn’t even know that they knock our tiles and just cover with a white board to tend to hide it from us, and then floor tiles are loosing etc etc… the worst part is the PIC not even replying our message anymore. This is really frustrating, choose your makeover company wisely to avoid bad experiences like this :)

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Reviews help build trust and transparency within our community. To ensure reviews are real and unbiased, we practise the following:
Verified reviews are cross-checked against their renovation contract.
We screen reviews and only remove those that are dishonest, duplicated and/or irrelevant (e.g. gibberish).
Interior firms that are reviewed upon are unable to influence us to change their ratings.

Interior Designer Reviews

When choosing an interior designer, we believe that doing your own research matters – and it’s the reason why we have compiled a comprehensive list of independent homeowner reviews from all over Malaysia for your reference.

Our reviews are vetted and independently submitted by verified users, so you can be sure that they will help you make the right move in your renovation journey. You may refer to our Review Policy on how we manage and police the reviews.

You can also make a more informed decision by checking out these useful resources and articles:

Hiring an interior designer, contractor or architect for the very first time? Keep an eye out for these key characteristics and details before choosing to work with a design firm and/or service:

  1. Project portfolio – What type of projects has your designer completed to date? Are they a good fit for your needs?

  2. Chemistry – Is your designer a good communicator? Are your interactions pleasant?

  3. Quote – Are you comfortable with your designer’s quotation? How does it compare to similar projects?

  4. Management style – Does your designer handle his work with care? Is he or she on the ball about his/her work?

  5. Reviews and references – What do other clients and/or homeowners say about your chosen designer?

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