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Interior Designer Reviews

Meeting a designer? First, check out these detailed reviews, submitted by Malaysia homeowners and verified with accompanying contract submissions.
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701 reviews
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Verified reviews are cross-checked against their renovation contract.
W
Interior designer who are IRRESPONSIBLE, POOR EXPERTISE, and DISHONEST.

Reviewed by WP・Submitted 17 Mar 2024・Renovation in progress・Designer Vincent Chan Sheng Yang

●DECEPTION felt by homeowner Designer told owner that he used nippon easy wash, but the result confirmed that he had deceived homeowner.The owner texted the designer afterward, and surprisingly, the designer had read and not responded. ●POOR EXPERTISE felt by homeowner Multiple errors in measuring the cabinets confirmed that he was not serious and/ or had no professional knowledge on measuring the cabinets. ●POOR EXPERTISE/ UNPROFESSIONAL felt by homeowner Lighting design without the consent of the homeowner of the unauthorized changes and does not intend to notify the homeowner and/ or explain immediately, lighting installation is completed a few days after the owner found that the lighting and design drawings are not the same as the designer theories with the designer did not admit the mistake, but also said that he is not wrong, but also deceived the owner that many situations must be temporary on-site decision, but the design drawings are the designer's own drawings, which would not be the design from the beginning of the wrong design drawings. But the design drawings were drawn by the designer himself, so wouldn't the design drawings be wrong from the beginning? ●UNPROFESSIONAL/ POOR EXPERTISE felt by homeowner Owner asked the designer if he knew anything about track light and if he had ever helped a client to do interior design with track light before the 3D drawings came out, the designer answered owner that he had. One day, the designer told homeowner that the light had been ordered and asked owner to pay for it. When homeowner went to the light store, homeowner found out that homeowner needed to buy 20 pieces of track light, owner guessed that really needed to use 20 pieces of track light for a 650 square feet home, fortunately owner decided to buy 10, and it turned out that 10 was just right. This proves that the designer lied to homeowner, that the designer has no knowledge about track light and almost made the owner waste money by not considering the actual needs. ●POOR EXPERTISE/ UNPROFESSIONAL felt by homeowner 3D drawings are not yet complete before the washing machine cabinet measurements owner asked the left and right side of a stay two centimeters, the designer agreed to owner request, the results of the designer forgot the left and right side of a stay two centimeters, resulting in the washing machine with the cabinet completely zero distance, owner theorized with the designer, designer try to hide his mistakes, deceived owner that the washing machine and the cabinets should have been zero distance, leaving space is not good and not nice. In fact, afterward, the carpenter also confirmed that there was a suggestion that the designer's measurements were not suitable for zero distance, but the designer refuse to listen. ●UNPROFESSIONAL/ DECEPTION felt by homeowner Homeowner asked the designer why the Flutted Panel looked like it was not yet complete, and he told homeowner that it was already completed. Afterwards, after homeowner talked to the supplier, homeowner realized that the Flutted Panel End Cap was already available in the market, but the designer lied to owner and said that there was no such thing as end cap, and that the flutted panel had already been installed. In fact, afterward, the carpenter also confirmed that he had reminded the designer to buy an end cap, but the designer did not listen and even lied to the owner that there was no end cap in the market. ●POOR EXPERTISE/ UNPROFESSIONAL felt by homeowner The location of the sockets was measured incorrectly, resulting in the need to start doing the parts that the cabinet installer and the socket installer had already done, which is one of the reasons for the extended renovation schedule, and also just goes to show that the designer's measurements were zero-knowledge. In fact, afterward, the carpenter and socket installer also confirmed that there was a suggestion that the designer's measurements were not suitable, but the designer refused listen. ●DECEPTION/ POOR EXPERTISE felt by homeowner Homeowner found the first design drawings of the cabinet measurement is wrong, designer insisted that he did not measure the wrong, owner asked to view together at the site measurement, the site measurement confirmed that the measurement is wrong, the designer did not have a word of apology at all. Then told onwer that the cabinet measurement that he give to owner is only temporary, carpenter will draw a new one later then the designer should give owner the correct measurement, why give owner a temporary cabinet measurement, besides the carpenter drawn the new cabinet measurement never show to homeowner. ●DECEPTION/ UNPROFESSIONAL felt by homeowner Homeowner asked the designer three times before September 2023 if he was sure renovation could be finished in two months, the designer promised renovation to finish in two months, the renovation was still not finished from September 2023 to February 2024 . Homeowner couldn't wait any longer and switched to a new renovation company. ●DECEPTION/ IRRESPONSIBLE felt by homeowner Paint touch up/ defect not neatly raised the issue of 3 times after certain parts are done, but some parts are still not done, the part that needed to touch up/ defect has been set out through the text message in details, asked him why 3 times of repair work is still not done well, he replied to homeowner that the price you give can only be asked to hire this level of painter, there is no way to hire a high level of painters. ●IRRESPONSIBLE/ UNPROFESSIONAL felt by homeowner Before the floor trap was installed, the homeowner reminded the designer twice that the floor trap should be installed as soon as possible or the floor trap would not be installed well after the cabinets were installed. After the cabinets are installed, when homeowner inform the designer that the floor trap was incorrectly measured and incorrectly installed, the designer reply in an irresponsible manner that it doesn't matter that you rarely use that floor trap, and when homeowner did have to use it the water must have infiltrated into the downstairs unit, and the designer didn't say anything about taking responsibility for the modifications.In fact, afterward, the carpenter also confirmed that there was a suggestion that the designer's measurements were not suitable for the kitchen cabinet as the floor trap is located right under the kitchen cabinet, but the designer refused listen.

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Ryan Lim
Understanding and Creative

Reviewed by Ryan Lim・Submitted 2 Feb 2024・Renovation in progress・Designer Chew Yee

We search on few platform and talk with few Designers, after review their presentation and planning. We finalize engage them as our designers. They let us know the design flow not only just click few things to complete especially we are techical person and personal think design just a drawing concept. After work with them i found my perspective need to be correct. They make step to step to explain the guide us along. Hope to see my finish product soon.

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Nuremy Khairi
Very unprofessional and impolite

Reviewed by Nuremy Khairi・Submitted 6 Mar 2024・ Project completed Feb 2024・Designer Muiz/ Nadiah

It was a really bad experience as they were very unprofessional , the reason I took the ID was so that I don't have to deal with 3 rd party but instead I have to deal with everything. i have to liase with the carpenter. He was late in delivery and not a word of sorry instead overcharge us for items we did not request. He even put our house at jeopardy by allowing the contractor of his to put the keys in our post box. lost our SMEG microwave glass too. We had to push him in completing the house and it was not done in a professional manner. The 3D pictures were different from reality. The part where he had all the measurement of the house yet he the very last minute he said there were not enough space for the design. That was with the kitchen and my children's room. He asked for 90% payment even the work was not 90% finished. If he could not complete the project by the date given he shouldn't have taken the job. I had other companies who could complete the job.

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Review an Interior Firm
Help other homeowners by sharing your experience.
C
A big thanks to the amazing team
verified-reviewVerified Review

Reviewed by Cindy・Submitted 10 Nov 2023・ Project completed Feb 2024・Designer Valentina & Ken

We are very happy with the whole process involved, from the initial discussion to planning, finalisation of the layout and material used, physical work done, site supervision and attention to details and to our requests for variations. Keep up the good work! Thank you V for leading this project and giving your invaluable advice on the renovation. Thank you Ken for the very detailed plans and visuals. Special thanks also to Elaine and Kelson who have diligently and cheerfully attended to our various queries and requests. We are also appreciative of the time and effort they have invested in this project. We wish all of you the best in your future endeavours!

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Review of Dot Works
jondoe
Wonderful designers

Reviewed by jondoe・Submitted 26 Jan 2024・ Project completed Jan 2024・Designer Jake, Cezanne and Vanessa

They are really good at what they do plain and simple. Highly professional and yet casual when the time calls for it. They do not force their opinions on you and instead collaborate with you to understand what works and what doesn't. They went the extra mile for me to get my place ready on time. I HIGHLY recommend them. My place now feels like a real home and everyone is impressed with the design.

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Review of Two Teds Design
Vimei Tay
Gratitude for an Exceptional Home Transformation

Reviewed by Vimei Tay・Submitted 18 Mar 2024・ Project completed Dec 2023・Designer Ryan & YK

Bravo to Ryan, YK, and the Two Teds Design Team! We can't thank you enough for the incredible work you've done in transforming our home into a true sanctuary. Every step of the journey with Two Teds Design has been exceptional, from the initial consultation to the final touches. Ryan and YK's creative vision brought out the best in every space, turning our house into a dream come true. The dedication and precision of the contractor team made the entire process seamless and enjoyable, even with our last-minute changes. They handled everything with professionalism and grace. Walking into our home now feels like stepping into a dream – it's a perfect blend of design expertise and craftsmanship. Our son's room, in particular, has received the most praise from friends and family who have visited. He couldn't be happier with his creative space to play and sleep! We're immensely grateful for your hard work, attention to detail, and unwavering dedication to bringing our vision to life. You've not only transformed our house but also created a space where memories will be made for years to come. Without hesitation, we highly recommend Two Teds Design to anyone looking to turn their house into their dream home. Thank you once again for everything. Happy Homeowners, Hartamas Regency 2, Mont Kiara

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Review of LAB73
Gwen Ng
LAB73 Designers - Derek

Reviewed by Gwen Ng・Submitted 14 Jan 2024・ Project completed Dec 2023・Designer Derek

We found LAB73 on Qanvast after shortlisting several designers. Derek and his young team, including Apple, are responsive, friendly and humble. They are good listeners and are always patient towards understanding and delivering our requests. LAB73 has a pool of vendors and contractors whom they engage efficiently for our needs, making the renovation process hassle-free and smooth-going. Derek is always a tinkle away whenever any follow up services are required even after renovation. We are thankful and grateful for their commitment to customer service, prompt deliver and quality work and reasonable prices.

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Review of Reqalab
S
Nicely done
verified-reviewVerified Review

Reviewed by Safura・Submitted 14 Dec 2023・ Project completed Dec 2023・Designer Afiq

I found Reqalab on Qanvast and checked their profile there, in FB and Instagram as well. After liaising with Afiq, I found that their quotation was reasonable and specifically detailed. I wanted to overhaul both bathrooms in my apartment as they are more than 30 years old. Before Reqalab, I already engaged another contractor to oversee and renovate my bathrooms but he gave me wrong toilet bowl measurements. So when I hired Reqalab, Afiq went out of his way to assist me to change the toilet bowls with minimal additional charges, and this helped me save a lot! So thankful for that. Also, he has great design ideas and vision for the bathrooms and frequently checked with me on the design, and also advice for each item/area before proceeding with it. I was pleasantly surprised and pleased with the whole outcome. The project manager, Jai was also very helpful, he and his team worked efficiently to meet the completion date despite having other setbacks such as sudden major pipe leak in the kitchen, wrong faucet size (that I had bought beforehand) etc. Thank you very much to the whole team.

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Review of Loew Associates
GOH LEE DING
Beyond Expectations: Loew Associates Turning Our Dreams into Homes

Reviewed by GOH LEE DING・Submitted 5 Mar 2024・ Project completed Nov 2023・Designer Ryan & Melvin

We're so happy with the results! Choosing their interior design firm was the best decision we've ever made. We first connected with them at a Qanvast event, instantly bonding over my love for earth tones. Throughout the entire renovation process, Ryan, Melvin, and their team demonstrated incredible skills, turning ideas into reality with attention to every detail. They were quick to respond and solve any issues, consistently keeping us in the loop on the progress. Ryan's meticulous attention, going as far as upgrading our cabinet material for free, showcased his dedication to perfection. Our new house now perfectly captures the cozy atmosphere we envisioned. I highly recommend them – they made our dream home a big success!

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Review of Poco Atelier
L
Terima kasih Ice

Reviewed by Leong・Submitted 18 Jan 2024・ Project completed Nov 2023・Designer Ice

benar benar from the bottom of my heart.. Terima kasih tak terkata atas kebaikan hati Ice

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Review of Loew Associates
Gowri Chandran
First Home

Reviewed by Gowri Chandran・Submitted 1 Dec 2023・ Project completed Nov 2023・Designer Ryan and Melvin

To Ryan and Melvin and the rest of the team, Thank you for your excellent work and assistance in helping us with our first home, we definitely made a right decision in appointing your ID firm. We truly appreciate each one of you being so attentive and for addressing our concerns especially at odd timing and for all the hard work. Keep up with this good work. Bravo team !!!🥂🙌 Ps: You will be our preferred ID for our upcoming homes in the nearest future ☺️

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Review of RK
JJ TEE
MUJI concept home - Gilbert (RK Interior Studio)

Reviewed by JJ TEE・Submitted 30 Nov 2023・ Project completed Oct 2023・Designer Gilbert

I’m so lucky to have Gilbert(RK Interior Studio) as my renovation contractor + designer. Thank you Gilbert for your excellent, professional, and reliable work, and thank you Qanvast for recommending RK Interior Studio. Thank you for completing my first ideal Muji + Minimalism house, and thank you for sharing your advice and suggestions during the whole process. For those looking for a similar design mood board, I would highly recommend Gilbert, it’s definitely worth the choice!

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How we ensure our reviews stay credible
Reviews help build trust and transparency within our community. To ensure reviews are real and unbiased, we practise the following:
Verified reviews are cross-checked against their renovation contract.
We screen reviews and only remove those that are dishonest, duplicated and/or irrelevant (e.g. gibberish).
Interior firms that are reviewed upon are unable to influence us to change their ratings.

Interior Designer Reviews

When choosing an interior designer, we believe that doing your own research matters – and it’s the reason why we have compiled a comprehensive list of independent homeowner reviews from all over Malaysia for your reference.

Our reviews are vetted and independently submitted by verified users, so you can be sure that they will help you make the right move in your renovation journey. You may refer to our Review Policy on how we manage and police the reviews.

You can also make a more informed decision by checking out these useful resources and articles:

Hiring an interior designer, contractor or architect for the very first time? Keep an eye out for these key characteristics and details before choosing to work with a design firm and/or service:

  1. Project portfolio – What type of projects has your designer completed to date? Are they a good fit for your needs?

  2. Chemistry – Is your designer a good communicator? Are your interactions pleasant?

  3. Quote – Are you comfortable with your designer’s quotation? How does it compare to similar projects?

  4. Management style – Does your designer handle his work with care? Is he or she on the ball about his/her work?

  5. Reviews and references – What do other clients and/or homeowners say about your chosen designer?

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