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Interior Designer Reviews

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7 reviews
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Verified reviews are cross-checked against their renovation contract.
Review of Toke & Chen
TS
Terence Seah
teamwork makes the (reno) dream work

Reviewed by Terence Seah・Submitted 19 Jan 2023・ Project completed Oct 2022・Designer Devia and Julian

the team of Toke, Julian and Devia is young, clearly passionate and as can be seen through their portfolios, certainly masterful in transforming houses to homes - beautiful and functional ones at that. however, the journey is as important as the output. despite already having a strong design identity and initial proposals at our second meeting (before confirmation), the team continued to probe through quite a long ideation process throughout the reno, with multiple rounds of discussion and deep diving, to really tease out and clarify what we, as homeowners, really wanted. in some ways, this keenness to really put out something that reflects the homeowners’ personalities, needs and wants and not just wanting a quick templated get it over and done with kind of reno felt comforting. Julian was also very hands-on to remediate issues along the way. beyond that, what really cemented (pun intended) our decision to go with Toke & Chen was the confidence in their design and eventual execution. still rem Toke telling us that we are free to take away their initial layout proposals (printed single sided in A3 no less) and mood board because they are that confident. and they delivered. anyways, proof is in the pudding. we hope you enjoy the photos of our lovely home as much as we love staying in it and creating beautiful memories. lastly, thank you, Toke, Julian and Devia for the wonderful co-creation journey. https://www.tokeandchen.com/ren-apartment

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Response from Toke & Chen

It is kind words like this that make everything worthwhile. Thank you :-)

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Toke & Chen responded to this review
Review of Toke & Chen
N
Nicholas
Look no further

Reviewed by Nicholas・Submitted 12 Mar 2023・ Project completed Jan 2022・Designer Chen and Qian

Why was choosing Toke and Chen (and Qian) as our ID the best decision of our renovation journey? Was it because of: - Their quiet confidence in their capabilities and vision even since the first meeting? - Their boldness in pitching crazy ideas that we never would have thought of and challenging what we thought our house could be without ever being pushy? - Their keen sense of when to step in and be decisive for us and when to step back and give us space to consider our options? - Their transparency in listing cost prices and ID markup separately, so we knew exactly where our money was going? - Their excellent communication throughout the renovation process, even when the multiple waves of covid were disrupting things? - Their meticulous attention to detail and the high standards they hold themselves to? These helped, but what mattered most was their great sense of responsibility and integrity that allowed us to trust them fully with our home. These guys know what they are doing and will work their asses off for you, so treat them right. Thank you Toke, Chen, and Qian, it was such a joy working with all of you!

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Response from Toke & Chen

Thank you so much!!! :-)

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Toke & Chen responded to this review
Review of Toke & Chen
HL
Hazel Lee
Creative & Professionalism

Reviewed by Hazel Lee・Submitted 10 Feb 2021・ Project completed Feb 2021・Designer Julian Chen

Was introduced to Toke & Chen by a friend. The whole renovation experience was pleasant and fuss-free. We really appreciate that the team take time to understand our preference and design a solution that fit our lifestyle perfectly. What stood out the most was their attentiveness towards details from design to project management. They would go the extra mile to do quality check of materials/furnitures before recommending it to us, give us time and space to decide what best suit us. Never rush or pressurise us into any decision making throughout the the whole process. Would definitely recommend them!

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Review of Toke & Chen
CK
Chay Kit See
5I Hougang Reno

Reviewed by Chay Kit See・Submitted 14 Feb 2021・ Project completed Jan 2021・Designer Qian and Julian

I am very happy with the overall design. My home looks more spacious and cozy now. Qian gave a lot of options for different furnishing to complete the theme for the house. Julian was helpful in the whole process. I am satisfied with the customer service. Thank you.

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Review of Toke & Chen
RT
Impressive

Reviewed by Roland Teo・Submitted 8 Mar 2021・ Project completed Apr 2020・Designer Julian & Toke

I remember the day when these two young men stepped into my office and pitched their design concept. What impressed me most was their sincerity towards design – something the other designers I spoke to lacked. There wasn’t any pretence or upselling; it was just good, honest conversations on how we can bring out the best in my home. And because my construction project involved many moving parts, there were some speed bumps along the way with some of my contractors, but Julian remained committed in helping me solve them, even though it wasn’t his fault and he didn’t have to. I am thankful for the work that Julian, Toke, and team put into my home, and I am happy to see how they have grown in the past few years. I wish them all the best in their future endeavours.

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Review of Toke & Chen
MT
Extremely satisfied with their professionalism, and creativity

Reviewed by Mark Tan・Submitted 8 Mar 2021・ Project completed May 2019・Designer Toke & Chen

We engaged Toke & Chen to renovate a heritage shophouse space for use as an office, and were extremely satisfied with their professionalism, and creativity. Their team brings a keen eye for detail, and completely transformed the space, while at the same time, respecting the building's 100 year - old heritage. We were also extremely satisfied with the level of service - we were provided constant updates on the progress, and their team were also quick to troubleshoot any problems that arose during the course of the refurbishment.

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Review of Toke & Chen
AL
Amanda Leung
Our Muji Home Dream Come True
verified-reviewVerified Review

Reviewed by Amanda Leung・Submitted 10 Feb 2021・ Project completed Nov 2018・Designer Julian

We are big fans of the simplicity of Japanese design and was glad to find an ID that was supportive and helped us to fulfil this vision of a serene space. Toke&Chen were able to help us to design a space that met our needs of entertaining friends and our love for cooking and baking. One of the main decisions that led us to go with Toke&Chen was their business model of not marking up the prices of the contractor’s services. This allowed us to save on unnecessary costs with the best materials and services. The overall experience was a pleasant one as we were planning our wedding at the same time of our renovation and did not need to worry about the progress of the house as we were getting constant updates from Toke&Chen. They were also able to help us settle any issues and advice us on the solutions if any problems arose. We are grateful that we managed to find an ID who were so in sync with us and help us to make our dream home come true.

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Reviews help build trust and transparency within our community. To ensure reviews are real and unbiased, we practise the following:
Verified reviews are cross-checked against their renovation contract.
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Interior Designer Reviews

When choosing an interior designer, we believe that doing your own research matters – and it’s the reason why we have compiled a comprehensive list of independent homeowner reviews from all over Singapore for your reference.

Our reviews are vetted and independently submitted by verified users, so you can be sure that they will help you make the right move in your renovation journey. You may refer to our Review Policy on how we manage and police the reviews.

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Hiring an interior designer, contractor or architect for the very first time? Keep an eye out for these key characteristics and details before choosing to work with a design firm and/or service:

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  2. Chemistry – Is your designer a good communicator? Are your interactions pleasant?

  3. Quote – Are you comfortable with your designer’s quotation? How does it compare to similar projects?

  4. Management style – Does your designer handle his work with care? Is he or she on the ball about his/her work?

  5. Reviews and references – What do other clients and/or homeowners say about your chosen designer?

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