Interior Designer Reviews

I am beyond furious, disgusted, and completely fed up with this company. This entire experience has been nothing short of a complete disaster. I have NEVER dealt with a service provider as irresponsible, dishonest, and utterly incompetent as this one. From start to finish, they have done nothing but lie, delay, disappear, and throw empty promises at me. 1. They NEVER keep their promises. Every promise is just another lie. They say they will settle the issue, they say they will come, they say they will follow up — but NONE of it ever happens. 2. Their appointments are FAKE. They keep giving me dates and times, and I shift my entire schedule just to accommodate them. I adjust my plans, keep myself free, and wait at home — and they STILL don’t show up. No early notice. No last-minute update. Nothing. What kind of rubbish service is this, where the CLIENT has to rearrange everything, but the company can’t even have the decency to turn up? 3. They always blame “another client.” Every time they fail to appear, it’s the same excuse: “Got issue with another customer.” This is beyond unprofessional. If you cannot manage your schedule, don’t give appointments you can’t keep. 4. Zero communication — they ignore messages and calls. I get no replies, no callbacks, no follow-ups. I have to keep chasing them like I’m begging for something. They simply don’t care. 5. They clearly don’t prioritise me at all. They make it obvious that other customers come first, and I’m treated like I’m not important. Even after paying them, I get pushed aside repeatedly. Total disrespect. And to top it all off, their worker DAMAGED my bed frame, and until now, they have refused to take responsibility or fix it. No apology, no solution — absolutely nothing. This company is unreliable, irresponsible, unprofessional, dishonest, and completely incompetent. They wasted my time, my money, and my peace of mind. My warning to everyone: Stay FAR away from this company. They don’t keep promises. They don’t show up. They don’t reply. They don’t care. They only know how to give excuses and lie. One of the worst companies I’ve ever dealt with in my life.

Thank you Natalie for making our first renovation a wonderful one. Natalie has been extremely helpful, responsive and gives great and practical ideas, balancing out aesthetics and practicality really well. She is meticulous in managing the timeline and ensured everything was up to standard. We are blessed to have her as our first ID and have not had to experience any of the reno horror stories that we often see online. Thank you so much for the entire experience!

We recently completed a six-month renovation of our three-storey landed home with sky, and we were very happy with the journey and the result. From the very beginning, it was clear that they had extensive experience. Despite the fact that my ideas are sometimes unconventional, they were always prepared with considerations and potential solutions. They thought beyond our immediate ideas, which is enriched from their past experiences. They were able to explain immediately what was feasible, what wasn't, and where costs could be saved or would increase. For more unusual requests, they were very ready to research and source for the ideas. Their advice was practical, honest, and based on real experience, which gave us confidence in every decision we made. They are also backed by a team of subcontractors who are long-term partners, well tried and tested. Sky team curated them for us, making sure that their strengths correspond with the priorities of the projects They were always flexible and willing to work on our ideas. They took the time to explore solutions and collaborated readily with the various parties involved in the project. They were agile, thought quickly on their feet, and consistently found solutions whenever unexpected issues arose. Managing a renovation of this scale meant coordinating countless moving parts over six months, yet they remained organised, reliable, and communicative throughout. They kept us updated, stayed on top of the many details, and handled challenges calmly and professionally. It was never any unexplained delays or unaddressed issues. Despite the inevitable curveballs and changes that came with a complex renovation, the project was completed within our budget and on a very reasonable timeline. Their professionalism, experience, and commitment to delivering a quality result made the entire process far less stressful than it could have been.

Had Junior as our ID. He was very proactive in providing solutions and suggestions for the renovation. We are very happy with the overall renovation process, will recommend him to any existing or new home owners who are looking for an ID with KC! 😊

Honestly, I can’t recommend Janice from Key Concept enough…. I only had a single bathroom to redo, but she treated it like it was a full house reno - with the same exact care and attention… She’s super friendly and patient, and really honest with her recommendations. Never pushy at all. She always got the balance right between what I wanted and what I actually needed. Whenever I had a question or a concern, she’d reply crazy fast and sort it out. She stuck to the timeline, kept me updated on all the milestones, and was really thorough with the quality checks, which I massively appreciated. It made the whole thing feel smooth and stress-free. If you want a home reno that actually goes well, with someone reliable who genuinely cares, reach out to Janice!

We came to them with what sounded like a simple request: we wanted a home that felt empty and quiet. Somehow, they understood that before we even knew how to explain it. The floor plan they proposed wasn’t what we had imagined. That’s precisely why we loved it. They saw possibilities we couldn’t, and challenged our assumptions without ever imposing their own. What impressed us even more was the honesty of their work. The renders weren’t aspirational fantasies. They were a promise. And when the house was completed, it looked exactly as promised. In a time when homes are often designed to display more, own more, and impress more, they helped us create a home that had the confidence to say, this is enough. For us, this house isn’t just beautiful. It gives us room to breathe. It asks for nothing. It quietly reflects the life we want to live. There are many designers who know how to create beautiful interiors. It’s much rarer to find people who understand how you want to live. Polly and Felicia did.

We had an amazing experience working with Zoe on our home renovation, and we can't recommend her enough! Even before we collected our keys, she reached out to start planning. Don't get us wrong, it was not pushy at all, just genuinely eager to get things right from the start. Once we gave the go-ahead, work began almost immediately and the whole project moved along really fast, without ever feeling rushed or compromising on quality. What stood out most was how detail-oriented she was. Every little thing was thought through, and she was always checking in with us to make sure each decision matched our preferences and aesthetic. She truly cared about our opinion and made us feel like it was our home she was designing, not just another project. She also drew on her own experience to flag potential mistakes before we made them, which saved us a lot of headaches down the road. Throughout the renovation, she visited the site regularly, kept us updated constantly, and was available to answer our questions round the clock. She was always friendly and patient, even with our endless questions. She also went above and beyond by helping us source off-the-shelf pieces that matched our overall look, and even brought us along to pick out fixtures and lighting in person. Even after handover, she stayed on top of rectification work, following up on small defects and touch-ups until everything was exactly right. Overall, her efficiency, attention to detail, and genuine care made the entire renovation process smooth and stress-free. Highly recommend Zoe to anyone looking for a designer who truly listens and delivers!

Working with Cove Interior felt like a true partnership. Wenda and Lucus were fantastic and very down to earth people. They managed to keep within budget while giving us complete creative freedom over our home's aesthetic. They were straightforward with us about feasibility and design, telling us honestly what worked and what didn't, without ever imposing their own agenda. Whenever we brought our own ideas to the table, they constructively helped us see if they were workable. We couldn't be happier with the outcome!

We had a really good experience working with our ID Russell Ng from Key Concept throughout the renovation. One thing that really stood out was how responsive they were. No matter if it was a simple question or a last-minute change, they always replied quickly and kept us updated, which gave us a lot of peace of mind. (Side note: Even if he’s overseas, he will also respond.) Russell is easy to communicate with, listened to what we wanted, and gave practical suggestions without being pushy. We appreciated that he was patient and took the time to explain things whenever we weren’t sure. Even when small issues came up, they handled them promptly and made sure everything was resolved. He has helped us built our dream home and completed our project way before the planned project timeline. Which allows us to better plan our schedule and shifting. The whole renovation process felt much smoother because we knew we could always reach out and get a quick response. It’s not easy to find an ID who’s reliable, responsible, and genuinely cares about their clients, but that’s exactly the experience we had. Overall, we’re very happy with how everything turned out and wouldn’t hesitate to recommend them to anyone looking for an interior designer. Thanks again for making our renovation journey such a smooth and enjoyable one! We hope Russell will continue to excel in this career to help many more homeowners create their dream home.

I had recently engaged MAGNIFICENT LIVING CONCEPT PTE LTD to build a customised builtin wardrobe for my bedroom. The staff Shernice was very helpful in selecting the materials and assisting with designing the various modules that are functional for my specific needs. The entire job was completed in a timely manner. The staff who came to assemble were friendly and polite. They did a clean job and I am very satisfied with the results. Their pricing is very reasonable and I would gladly recommend them to my friends and family for any renovation jobs they may need in the future.

Had a really great experience with Jesign Interior. Shun Li our ID helped to design a create work for us and catered to our every need. He would also respond to any enquiry even if it is really basic. As new home owners, we really appreciated the guidance and help he gave. Lastly, the quick turn around time and good work was the really good too.

I am very happy to have entrusted Renologist with my resale home reno, and have the greatest appreciation for my ID, Michelle. Michelle made a great first impression by arranging a site visit, which majority of the candidate firms did not offer. This became one of the key reasons I chose Renologist, as Michelle's comprehensive documentation of the unit during the visit paid off in design proposals that were not only practical and realistic, but also demonstrated keen awareness of the unit's challenging conditions and clever ways of overcoming them. Naturally, the subsequent project discussions leading to and during the contract were all efficient and fruitful. Renologist also earned my trust when Michelle pointed out my design ideas that were, unbeknownst to me, not in line with HDB regulations. This cemented Renologist's standing as an ethical firm in my book, a quality I value highly. My home reno journey has been most gratifying thanks to Michelle's patient listening ear and attentive solutions, and I have the greatest admiration for her effective communications and project management. Her updates were always well-crafted and the items pending my attention crystal clear. It has been a thoroughly enjoyable experience partnering Renologist through Michelle and I highly recommend them!