FAQs

What is Qanvast all about?

Qanvast simplifies the renovation journey by inspiring homeowners with beautiful home interior images and connecting them with trusted home professionals in a nifty mobile app.

How can Qanvast help in my renovation?

Browse and save tens of thousands of local renovation projects along with the works included and renovation price! Plus, you can get complimentary quotes from up to 5 interior designers.

Are the home professionals on Qanvast reliable and trustworthy?

Our team performs a round of due diligence before listing them. Some of the checks include, but are not limited to, looking up the firm’s ACRA registration details, understanding the firm’s business and direction, homeowners’ reviews on these firms etc. They will be brought on board if they are a good fit for Qanvast.

Are the interior designers on Qanvast HDB-licensed?

It varies from firm to firm. As interior designers often sub-contract the general works out to contractors, they are not required to have them. Instead, you should check if their contractors are HDB-licensed as that is compulsory for HDB renovation works.

Why do I have to submit a quote request?

By submitting one, we will match you with up to 5 ID firms that best match your renovation requirements. In this way, you will not receive too many calls from different firms.

Does Qanvast receive commission from interior designers?

To align with your interests, we do not receive any commission when we match you with the interior designer firms.

How do I narrow down my search for renovation projects?

At the top right of the "Discover" homepage, tap on the Filter button and you can filter your search results by price, property type, rooms and style.

How can I save those pictures that I really like?

Easy! Just tap on the heart on the top right corner and create or pick a board you want to save the picture to. When the heart is "filled"", it means the image has been saved to the board. To unsave the photo, tap on the heart again.

Where can I see all my saved pictures?

Go to "My Boards". You can choose to organise, edit and comment on your saved pictures.

Do the renovation prices include furniture and appliances?

Most of the projects do not include them unless otherwise stated in the "Works Included" tab listed in each project.

How do I get my cashback?

It will be credited into your bank account. Upon redemption of the cashback, you will be prompted to enter your bank details.

Do I immediately get my cashback?

The cashback will be credited into your bank account once we have received the full payment of your purchase and after the store's policy exchange policy if any, in 14 working days. It is not applicable for deposits, cancellations, returns or exchanges made.

Are all items applicable for the cashback redemption?

Almost all are applicable. Look out for the cashback icon beside the product's name.

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