Highline Residences

I’m writing to compliment Lucas and Elaine from Archive Design for displaying great professionalism and providing excellent service, even for their after-sales service too. We started our collaboration in early October 2020. The renovation work commenced in November and was completed in end February 2021, just in time for us to host our wedding at our new nest. To be honest, we had high expectations of their designs and work as they were referred by both Qanvast and a friend of ours. Despite our high expectations, the team were patient throughout the entire process and accommodated to all our requests, without compromising on their expertise and workmanship as well. Elaine was especially meticulous and on task. We were impressed by their efficiency and credibility. There were several occasions when we caught them in actions with the workers helping to touch up the work and ensuring that all the items were in place which I don’t think many designers are as hands-on as they are. They even offered to help us to go down to our unit to help us to receive our delivery items and taking the extra effort to help to liaise with vendors that we had engaged externally for our curtains and aircon installation. Their after-sales service were excellent too. They were efficient to arrange for all rectification works and they even came on site just to check through after the work is rectified properly. Overall, we were very satisfied with their work and service. To Lucas and team, thank you for giving us a good experience and transforming our home to our dream home!