Sembawang Close

We decided to engage Urban Home Design after meeting several other shortlisted IDs. Amy and TS were well-prepared for the first meeting and provided impressive detailed 3D drawings during the elementary stages. As a team, Amy and TS were humble, friendly and most importantly, they listen to what we wanted instead of imposing a cookie cutter design like most other ID firms we consulted. We felt we could get along well with them on this renovation journey. Price quoted was competitive and unit rates reasonable. The design phase was fun and as we shared similar views on the design outline for the house, Amy and TS provided ideas and recommendations based on their experience on areas where we are unsure as first time house owners. They are also very patient when we made numerous changes along the way. During the renovation phase, Amy and TS made everything hassle free for us by seamlessly coordinating between us and their contractors. They were very hardworking and responsive when we identified any issues or defects. These were followed up and subsequently resolved. Even after handover, customer service is still a priority. Amy and TS go the extra mile to assist with minor touch ups/defects promptly to ensure we could start moving in smoothly. Overall budget control was excellent with just minor variations. No renovation is perfect, but having an ID team willing to bring it close to perfection makes all the difference. Happy to have made a couple of new friends during this renovation journey. Thank you Urban Home Design, Amy and TS. Definitely recommend!