IdeasXchange
61 Ubi Road 1 #01-10 Oxley Bizhub Singapore 408727
Verified ReviewReviewed by Jeff・Submitted 15 Mar 2016・ Project completed Mar 2016
We have heard horror stories about people's horrible renovation experiences so we were quite wary when it comes to our renovation. After scanning for the right interior designer, our renovation journey turned out to be an unexpectedly plesant surprise! Reliability of the ID is one thing that we prioritise and I'm glad IdeasXchange managed to deliver. Albert, our designer, delivered everything as promised and the renovation went smoothly. Everyone involved in the renovation was very professional, including the electricians and subcontractors that IdeasXchange work with. In terms of the timeframe, I have included a timing buffer for rectification works to be done, but they still managed complete everything ahead of time. The actual deliverables came very close to the 3D diagrams so overall, I'm very satisfied with their work.
Rating
Reviews
Reviewed by Karen Young・Submitted 14 Sep 2022・ Project completed Sep 2022・Designer Female ID
ID was attentive and seemed flexible with what we needed and we shared the tight timeline on our first few meetings so we selected this company. She said 6 weeks was not a problem even though it was over the CNY period this year (2022). There was not much carpentry (only kitchen) and the rest were flooring, painting and changing of windows. However after we paid the deposit, the completion date kept pushing further and eventually we had to find another place to stay. Unfortunately, we found ourselves doing our own research for simple items like the joints between the bedrooms and living floor area as the vinyl flooring was different. She gave us samples of low quality joints which we did not accept and finally we had to show her photos of what we wanted and her sub-contractor provided the ones we liked. She also told us it was fine to install the water heater in the master bathroom and there was supposed to have built in shelves for our toiletries, only to be told that the weight of the water heater cannot be mounted on the cement blocks she had selected. So eventually we scrapped the alcove shelfing in order to accommodate the water heater on the wall. We told her where we wanted the hand held spray for the common bath but she didn't rely this message to the plumber so it was placed on the wrong side. when we told the plumber to change it, he didn't remove the pipe but ran it across the back of the toilet bowl and to the place where it should have been installed. There were other issues like the top cabinet door in the kitchen wasn't planned properly and we had to adjust the ceiling lights in order for the door to close. The painting done seemed fine but after 3 months, we noticed a discolouration on the ceiling. The good thing is - she did arrange for the painter to repaint the ceiling quickly after we gave feedback on this. When selecting a company, perhaps we should have also read reviews on the IDs to choose one that's got a good track record. The ID we had seemed to lack knowledge and we felt she wasn't committed to our renovation. She once told my children she had other jobs that was worth much more than our renovation so ours wasn't a priority. We felt she didn't deliver what we asked for.
Reviewed by Marko・Submitted 25 Nov 2021・ Project completed Mar 2017・Designer Caine
I was introduced to IX by a friend, after the purchase of my new property. Our assigned designer at IX was Caine. The words which came to mind during the initial consultation with our designer. Well, he was young, knowledgeable, patient, and accommodating. IX was pricey when compared to the rest of the IDs who submitted their quotes. I believe you get what you pay, and in my scenario, I felt the premium paid gave me a problem solver. I am going to save you the boring details in their entirety, and go straight to the summary. The main reason why I choose IX/Caine as my ID? I feel renovating one’s abode is a personal milestone in life. I envisage the process to be free of anger and frustration, even before I have a chance to move in. I was hoping the process to be managed, with most if not all of my concerns mitigated and addressed. I saw that in IX/Caine as I went thru the process. And lads that’s it. I was happy with the work done to my abode! And I felt it was money well spent. Have a good one all!
Reviewed by augustinecyl@gmail.com・Submitted 5 Dec 2018・ Project completed Sep 2018・Designer Norris
We engaged IdeasXchange because we were taken by their portfolio online. Our ID Norris from IdeasXchange was experienced and had good design suggestions. We left him to carry out the works on his own and he was able to pull off what we conceptualized. We were impressed with the end result. He was also able to keep to timeline and budget.
Reviewed by Karen Young・Submitted 14 Sep 2022・ Project completed Sep 2022・Designer Female ID
ID was attentive and seemed flexible with what we needed and we shared the tight timeline on our first few meetings so we selected this company. She said 6 weeks was not a problem even though it was over the CNY period this year (2022). There was not much carpentry (only kitchen) and the rest were flooring, painting and changing of windows. However after we paid the deposit, the completion date kept pushing further and eventually we had to find another place to stay. Unfortunately, we found ourselves doing our own research for simple items like the joints between the bedrooms and living floor area as the vinyl flooring was different. She gave us samples of low quality joints which we did not accept and finally we had to show her photos of what we wanted and her sub-contractor provided the ones we liked. She also told us it was fine to install the water heater in the master bathroom and there was supposed to have built in shelves for our toiletries, only to be told that the weight of the water heater cannot be mounted on the cement blocks she had selected. So eventually we scrapped the alcove shelfing in order to accommodate the water heater on the wall. We told her where we wanted the hand held spray for the common bath but she didn't rely this message to the plumber so it was placed on the wrong side. when we told the plumber to change it, he didn't remove the pipe but ran it across the back of the toilet bowl and to the place where it should have been installed. There were other issues like the top cabinet door in the kitchen wasn't planned properly and we had to adjust the ceiling lights in order for the door to close. The painting done seemed fine but after 3 months, we noticed a discolouration on the ceiling. The good thing is - she did arrange for the painter to repaint the ceiling quickly after we gave feedback on this. When selecting a company, perhaps we should have also read reviews on the IDs to choose one that's got a good track record. The ID we had seemed to lack knowledge and we felt she wasn't committed to our renovation. She once told my children she had other jobs that was worth much more than our renovation so ours wasn't a priority. We felt she didn't deliver what we asked for.
Reviewed by Marko・Submitted 25 Nov 2021・ Project completed Mar 2017・Designer Caine
I was introduced to IX by a friend, after the purchase of my new property. Our assigned designer at IX was Caine. The words which came to mind during the initial consultation with our designer. Well, he was young, knowledgeable, patient, and accommodating. IX was pricey when compared to the rest of the IDs who submitted their quotes. I believe you get what you pay, and in my scenario, I felt the premium paid gave me a problem solver. I am going to save you the boring details in their entirety, and go straight to the summary. The main reason why I choose IX/Caine as my ID? I feel renovating one’s abode is a personal milestone in life. I envisage the process to be free of anger and frustration, even before I have a chance to move in. I was hoping the process to be managed, with most if not all of my concerns mitigated and addressed. I saw that in IX/Caine as I went thru the process. And lads that’s it. I was happy with the work done to my abode! And I felt it was money well spent. Have a good one all!
Reviewed by augustinecyl@gmail.com・Submitted 5 Dec 2018・ Project completed Sep 2018・Designer Norris
We engaged IdeasXchange because we were taken by their portfolio online. Our ID Norris from IdeasXchange was experienced and had good design suggestions. We left him to carry out the works on his own and he was able to pull off what we conceptualized. We were impressed with the end result. He was also able to keep to timeline and budget.
Reviewed by Karen Young・Submitted 14 Sep 2022・ Project completed Sep 2022・Designer Female ID
ID was attentive and seemed flexible with what we needed and we shared the tight timeline on our first few meetings so we selected this company. She said 6 weeks was not a problem even though it was over the CNY period this year (2022). There was not much carpentry (only kitchen) and the rest were flooring, painting and changing of windows. However after we paid the deposit, the completion date kept pushing further and eventually we had to find another place to stay. Unfortunately, we found ourselves doing our own research for simple items like the joints between the bedrooms and living floor area as the vinyl flooring was different. She gave us samples of low quality joints which we did not accept and finally we had to show her photos of what we wanted and her sub-contractor provided the ones we liked. She also told us it was fine to install the water heater in the master bathroom and there was supposed to have built in shelves for our toiletries, only to be told that the weight of the water heater cannot be mounted on the cement blocks she had selected. So eventually we scrapped the alcove shelfing in order to accommodate the water heater on the wall. We told her where we wanted the hand held spray for the common bath but she didn't rely this message to the plumber so it was placed on the wrong side. when we told the plumber to change it, he didn't remove the pipe but ran it across the back of the toilet bowl and to the place where it should have been installed. There were other issues like the top cabinet door in the kitchen wasn't planned properly and we had to adjust the ceiling lights in order for the door to close. The painting done seemed fine but after 3 months, we noticed a discolouration on the ceiling. The good thing is - she did arrange for the painter to repaint the ceiling quickly after we gave feedback on this. When selecting a company, perhaps we should have also read reviews on the IDs to choose one that's got a good track record. The ID we had seemed to lack knowledge and we felt she wasn't committed to our renovation. She once told my children she had other jobs that was worth much more than our renovation so ours wasn't a priority. We felt she didn't deliver what we asked for.
Frequently Asked Questions
What are IdeasXchange's reviews like?
Based on 40 reviews left for IdeasXchange, the firm achieved an average rating of 4.42. Read homeowners’ reviews of IdeasXchange.
Where is IdeasXchange's showroom?
IdeasXchange has 1 showroom in Singapore. See IdeasXchange's showroom address.
Is IdeasXchange an HDB-registered or a Casetrust-accredited firm?
Yes, IdeasXchange is an HDB-registered firm and is under the Casetrust Renovation Business scheme. For more information, refer to this page on the Casetrust accreditation scheme.
