Key Concept
2 Gambas Crescent Nordcom 2 Tower 2 #08-27/28
Reviewed by Jocelyn Oh・Submitted 7 Jun 2022・ Project completed May 2022・Designer Kelly
We had approached about 4 to 6 firms to get a sensing and compare the quotations. Kelly/Key Concept's price was somewhere in between, but we decided to go with Kelly due to her proactiveness in checking in with us, numerous positive reviews online, and of course, it also helped that Key Concept is CaseTrust accredited. Throughout the whole process, Kelly was extremely responsive, and answered our numerous questions about anything and everything patiently, at any time of the day. Whether it is about the colour of the skirting or ceiling fans, or whether our shortlisted furniture would achieve our desired looks, she was always very helpful. Based on our requirements, she advised accordingly, and was never pushy. She advised us on the practicality and functionality of our ideas, and also the overall aesthetics of the place. We learnt many important considerations from her; for example, when choosing the right look, we should look at a bigger piece of laminate sample, rather than the tiny ones in the catalogues. Even though there were some slight hiccups here and there (as with all renovation works), she was quick to respond and rectify, which we are very thankful for. We are very pleased with the quality of the workmanship and our new home, which was handed over to us within the proposed timeline. Will recommend Kelly!
Rating


Experience
Property Type | Projects | Average Cost (New) | Average Cost (Resale) | |
HDB | 3 | S$57,750.00 | S$46,000.00 | |
4-Room | 3 | S$57,750.00 | S$46,000.00 | |
The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability. |
Reviews (172)
32.0% of this firm's reviews are verified with a signed renovation contract
Reviewed by Stephanie Wong・Submitted 23 May 2023・ Project completed May 2023・Designer Reyan
Reyan was our engaged ID for our house kitchen renovation. He is friendly and responsible young man. He try to understand our request from the first meeting to plan and execute a design that best suits our request without running over our budget. He also provide us tips & recommendation on everything from selection of table top, backsplash and kitchen shopping with us. when we are struggling with the kitchen's cabinet color, he give us his idea that match our request. He is very fast response during this renovation journey and no matter how small the problem is he do try his best to resolve it for us. Keep up the good job! 💪
Reviewed by John Chin・Submitted 20 May 2023・ Project completed Aug 2022・Designer Annabelle Chua
Anna did a fantastic job in helping to renovate our condo apartment. My wife and I really like how well our renovated apartment turned out and appreciate the invaluable advice and support from our outstanding ID, Anna. Her design concept, expertise and attention to detail were truly impressive. We wanted something simple and functional that optimizes the use of our space, including a relatively large terrace. She was able to balance functionality and style, ensuring that the design is not only visually aesthetic, but also practical and comfortable for everyday living. Throughout the project, Anna kept us informed of the progress, including unexpected challenges that cropped up along the way, which she duly resolved. She carefully planned and scheduled the various parties involved in the renovation, including contractors, plumbers, tilers, electricians, painters, carpenters, suppliers, etc., ensuring that they start and complete their portion of work/delivery in the right sequence. We are very pleased with the fine workmanship and quality of the contractors engaged by Key Concept, and recommended by Anna. The tiling, painting and carpentry, in particular, were outstanding. Anna also helped to short-list suppliers for sanitary-ware, lighting, curtains, tiles, countertops, knobs and handles, electrical appliances, etc. She accompanied us to the shops and showrooms, spending a lot of time and effort to guide and advise us on items that would blend well to create a harmonious theme for our home. Her exemplary service and support did not end with the handover of our beautifully renovated home. About 8 months after handover, my wife wanted to add skirting on the countertop in our yard. Anna contacted the supplier and made the necessary arrangements to install the skirting, all at no additional cost to us. Kudos to Anna and Key Concept!
Reviewed by Daisy Wong・Submitted 24 Apr 2023・ Project completed Jun 2022・Designer Kelly
Working with Kelly was such a breeze! I found her on Instagram and immediately fell in love with her style. For us, we cared a lot on aesthetics and fully trusted her in every decision she made. This is our second time getting an ID so we know that we need someone that is confident in her style. Here are some points we feel that was really impressive: 1. When we went to choose tiles, she didn’t just tell us to see what we want. She specifically chose a few that suited our house and asked us to choose between them. I know there are other designers that just ask you to walk around and tell them what you want. For me, I’m not sure what matches with what so this really makes things super easy for us! 2. Her replies were super efficient! When you msg her she immediately replies 😭 whenever we have a question or need help, she’s always there. Even when I’m buying knobs, she’d video call me to help us in case I choose a wrong one. 3. When there are problems in the hse, right after we contact her, she’ll arrange someone to come down to fix the problem! Super efficient and it really gives us a peace of mind. 4. She is not afraid to say no to ugly stuff. Some ID we talked to are people pleasers so they will anyhow say it’s ok and workable but I really like how Kelly just rejects stuffs that just won’t work. Plus, I don’t even want to “make do” I want no = no. Yes = yes. 5. When our toilet design didn’t work out after hacking, she spent so much time figuring out the design. After that, she came out with a brilliant design that was sooo unique and I super love it till this day. There are so many more positive moments with her and I am so glad we chose her & we absolutely love our home, thanks to her brilliant mind. I know she wanted us to have some input on the styles/design but we completely don’t trust ourself and wanted to just leave everything up to her 😅 I am so lucky she took our job (she almost rejected us due to her busy schedule) and that our style are in sync. I’ve been recommending her to all my clients when talking about interior/home/bto and will continue to do so! Thank you Kelly!!
Reviewed by Stephanie Wong・Submitted 23 May 2023・ Project completed May 2023・Designer Reyan
Reyan was our engaged ID for our house kitchen renovation. He is friendly and responsible young man. He try to understand our request from the first meeting to plan and execute a design that best suits our request without running over our budget. He also provide us tips & recommendation on everything from selection of table top, backsplash and kitchen shopping with us. when we are struggling with the kitchen's cabinet color, he give us his idea that match our request. He is very fast response during this renovation journey and no matter how small the problem is he do try his best to resolve it for us. Keep up the good job! 💪
Reviewed by John Chin・Submitted 20 May 2023・ Project completed Aug 2022・Designer Annabelle Chua
Anna did a fantastic job in helping to renovate our condo apartment. My wife and I really like how well our renovated apartment turned out and appreciate the invaluable advice and support from our outstanding ID, Anna. Her design concept, expertise and attention to detail were truly impressive. We wanted something simple and functional that optimizes the use of our space, including a relatively large terrace. She was able to balance functionality and style, ensuring that the design is not only visually aesthetic, but also practical and comfortable for everyday living. Throughout the project, Anna kept us informed of the progress, including unexpected challenges that cropped up along the way, which she duly resolved. She carefully planned and scheduled the various parties involved in the renovation, including contractors, plumbers, tilers, electricians, painters, carpenters, suppliers, etc., ensuring that they start and complete their portion of work/delivery in the right sequence. We are very pleased with the fine workmanship and quality of the contractors engaged by Key Concept, and recommended by Anna. The tiling, painting and carpentry, in particular, were outstanding. Anna also helped to short-list suppliers for sanitary-ware, lighting, curtains, tiles, countertops, knobs and handles, electrical appliances, etc. She accompanied us to the shops and showrooms, spending a lot of time and effort to guide and advise us on items that would blend well to create a harmonious theme for our home. Her exemplary service and support did not end with the handover of our beautifully renovated home. About 8 months after handover, my wife wanted to add skirting on the countertop in our yard. Anna contacted the supplier and made the necessary arrangements to install the skirting, all at no additional cost to us. Kudos to Anna and Key Concept!
Reviewed by Daisy Wong・Submitted 24 Apr 2023・ Project completed Jun 2022・Designer Kelly
Working with Kelly was such a breeze! I found her on Instagram and immediately fell in love with her style. For us, we cared a lot on aesthetics and fully trusted her in every decision she made. This is our second time getting an ID so we know that we need someone that is confident in her style. Here are some points we feel that was really impressive: 1. When we went to choose tiles, she didn’t just tell us to see what we want. She specifically chose a few that suited our house and asked us to choose between them. I know there are other designers that just ask you to walk around and tell them what you want. For me, I’m not sure what matches with what so this really makes things super easy for us! 2. Her replies were super efficient! When you msg her she immediately replies 😭 whenever we have a question or need help, she’s always there. Even when I’m buying knobs, she’d video call me to help us in case I choose a wrong one. 3. When there are problems in the hse, right after we contact her, she’ll arrange someone to come down to fix the problem! Super efficient and it really gives us a peace of mind. 4. She is not afraid to say no to ugly stuff. Some ID we talked to are people pleasers so they will anyhow say it’s ok and workable but I really like how Kelly just rejects stuffs that just won’t work. Plus, I don’t even want to “make do” I want no = no. Yes = yes. 5. When our toilet design didn’t work out after hacking, she spent so much time figuring out the design. After that, she came out with a brilliant design that was sooo unique and I super love it till this day. There are so many more positive moments with her and I am so glad we chose her & we absolutely love our home, thanks to her brilliant mind. I know she wanted us to have some input on the styles/design but we completely don’t trust ourself and wanted to just leave everything up to her 😅 I am so lucky she took our job (she almost rejected us due to her busy schedule) and that our style are in sync. I’ve been recommending her to all my clients when talking about interior/home/bto and will continue to do so! Thank you Kelly!!
Reviewed by Stephanie Wong・Submitted 23 May 2023・ Project completed May 2023・Designer Reyan
Reyan was our engaged ID for our house kitchen renovation. He is friendly and responsible young man. He try to understand our request from the first meeting to plan and execute a design that best suits our request without running over our budget. He also provide us tips & recommendation on everything from selection of table top, backsplash and kitchen shopping with us. when we are struggling with the kitchen's cabinet color, he give us his idea that match our request. He is very fast response during this renovation journey and no matter how small the problem is he do try his best to resolve it for us. Keep up the good job! 💪
Frequently Asked Questions
What are Key Concept's reviews like?
Based on 172 reviews left for Key Concept, the firm achieved an average rating of 4.79. Read homeowners’ reviews of Key Concept.
Where is Key Concept's showroom?
Key Concept has 1 showroom in Singapore. See Key Concept's showroom address.
Is Key Concept an HDB-registered or a Casetrust-accredited firm?
Yes, Key Concept is an HDB-registered firm and is under the Casetrust Renovation Business scheme. For more information, refer to this page on the Casetrust accreditation scheme.
Is Key Concept popular among homeowners?
187 homeowners have recently enquired with Key Concept for their upcoming renovation project. Enquire with Key Concept.
Is Key Concept a reliable firm on Qanvast?
Yes, based on the reviews left by our community of homeowners who reviewed on our platform, Key Concept was accredited the Supertrust badge in 2022 and 2023.
The Supertrust badge is awarded based on a couple of factors, such as the number of projects the firm has closed (i.e. homeowners can trust them with renovation projects), ranked within the top 15% firms, and garnered at least 10 positive verified reviews in that year.
It’s safe to say that these firms are approved by homeowners, like you!