Key Concept

Reyan was our engaged ID for our house kitchen renovation. He is friendly and responsible young man. He try to understand our request from the first meeting to plan and execute a design that best suits our request without running over our budget. He also provide us tips & recommendation on everything from selection of table top, backsplash and kitchen shopping with us. when we are struggling with the kitchen's cabinet color, he give us his idea that match our request. He is very fast response during this renovation journey and no matter how small the problem is he do try his best to resolve it for us. Keep up the good job! 💪

Anna did a fantastic job in helping to renovate our condo apartment. My wife and I really like how well our renovated apartment turned out and appreciate the invaluable advice and support from our outstanding ID, Anna. Her design concept, expertise and attention to detail were truly impressive. We wanted something simple and functional that optimizes the use of our space, including a relatively large terrace. She was able to balance functionality and style, ensuring that the design is not only visually aesthetic, but also practical and comfortable for everyday living. Throughout the project, Anna kept us informed of the progress, including unexpected challenges that cropped up along the way, which she duly resolved. She carefully planned and scheduled the various parties involved in the renovation, including contractors, plumbers, tilers, electricians, painters, carpenters, suppliers, etc., ensuring that they start and complete their portion of work/delivery in the right sequence. We are very pleased with the fine workmanship and quality of the contractors engaged by Key Concept, and recommended by Anna. The tiling, painting and carpentry, in particular, were outstanding. Anna also helped to short-list suppliers for sanitary-ware, lighting, curtains, tiles, countertops, knobs and handles, electrical appliances, etc. She accompanied us to the shops and showrooms, spending a lot of time and effort to guide and advise us on items that would blend well to create a harmonious theme for our home. Her exemplary service and support did not end with the handover of our beautifully renovated home. About 8 months after handover, my wife wanted to add skirting on the countertop in our yard. Anna contacted the supplier and made the necessary arrangements to install the skirting, all at no additional cost to us. Kudos to Anna and Key Concept!

Working with Kelly was such a breeze! I found her on Instagram and immediately fell in love with her style. For us, we cared a lot on aesthetics and fully trusted her in every decision she made. This is our second time getting an ID so we know that we need someone that is confident in her style. Here are some points we feel that was really impressive: 1. When we went to choose tiles, she didn’t just tell us to see what we want. She specifically chose a few that suited our house and asked us to choose between them. I know there are other designers that just ask you to walk around and tell them what you want. For me, I’m not sure what matches with what so this really makes things super easy for us! 2. Her replies were super efficient! When you msg her she immediately replies 😭 whenever we have a question or need help, she’s always there. Even when I’m buying knobs, she’d video call me to help us in case I choose a wrong one. 3. When there are problems in the hse, right after we contact her, she’ll arrange someone to come down to fix the problem! Super efficient and it really gives us a peace of mind. 4. She is not afraid to say no to ugly stuff. Some ID we talked to are people pleasers so they will anyhow say it’s ok and workable but I really like how Kelly just rejects stuffs that just won’t work. Plus, I don’t even want to “make do” I want no = no. Yes = yes. 5. When our toilet design didn’t work out after hacking, she spent so much time figuring out the design. After that, she came out with a brilliant design that was sooo unique and I super love it till this day. There are so many more positive moments with her and I am so glad we chose her & we absolutely love our home, thanks to her brilliant mind. I know she wanted us to have some input on the styles/design but we completely don’t trust ourself and wanted to just leave everything up to her 😅 I am so lucky she took our job (she almost rejected us due to her busy schedule) and that our style are in sync. I’ve been recommending her to all my clients when talking about interior/home/bto and will continue to do so! Thank you Kelly!!