Key Concept

2 Gambas Crescent Nordcom 2 Tower 2 #08-27/28

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Renovation journey with Gary

Reviewed by yuanping・Submitted 26 Jun 2022・ Project completed Apr 2022・Designer Gary

Engaged Key Concept because we really liked the designs that we saw on their IG account. Gary assisted us throughout the renovation journey, and it has been a pleasant journey with him so far. There were also no hidden charges as the prices were stated clearly in the invoices provided to us along the way. It was very comfortable conveying our thoughts to Gary and he usually responds to our queries promptly and updated us on the renovation process along the way. Highly recommended!

Professionalism
Design
Workmanship
Project Management
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About Key Concept
The team here is made up of a group of individuals of different backgrounds, from all walks of life. We have these in common: We’re dreamers. Doers. Problem solvers. We know good design when we see it, and are unafraid to push the boundaries or not follow in the footsteps of trendsetters. We’re bold when we need to step out, and understated when the occasion calls for it. From homes to commercial spaces, here at Key Concept, we’re prepared to dig deep, get creative, and most importantly - meet your renovation needs. Our group of dedicated designers specialise in residential projects and we aim to create your dream home with a balance of design and comfort. From understanding the importance of creating a comfort home that everyone would love to stay in. Our designers take pride in every home that we design and seek to create objects and spaces that resonate with the home owners. Be it art or design it often let us step out of our comfort zone in order to explore and get the perfect outcome to meet our client their expectation. Let us make your dream home come true.
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Rating

4.8
Based on reviews left by homeowners
Professionalism4.9 / 5
Workmanship4.7 / 5
Project Management4.7 / 5
Design4.9 / 5
Qanvast Awards
Refers to the number of times this firm's project photos were saved to homeowners' boards.
Photo Saves
5,000 Saves
Based on homeowners’ reviews left on Qanvast.
5-star Reviews
130 Reviews
Accreditation
HDB-registered
CaseTrust

Experience

Property TypeProjectsAverage Cost (New)Average Cost (Resale)
HDB2S$57,000.00S$75,000.00
4-Room2S$57,000.00S$75,000.00
Condo1-S$89,000.00
3 Bedrooms1-S$89,000.00
The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability.

Reviews

5 185
4 21
3 1
2 0
1 0
207 reviews with an average of 4.8 stars.
verified-review
27% of this firm's reviews are verified with a signed renovation contract
RL
Thanks Kim!

Reviewed by Rachel L・Submitted 28 Sep 2023・ Project completed Sep 2023・Designer Kim

We engaged Kim for a full renovation of an older resale flat and we’re really satisfied with the outcome! On design, Kim had a clear idea of the design she suggested and proposed additional features which bring out the character of the space. She was also helpful, proactive and decisive in guiding material selection. We are very satisfied with how the design turned out in reality, and can say that it matches the proposed design renders delivered. As a project manager, Kim was friendly and responsive throughout the reno process. We were very impressed that the project finished well within our expected timeframe. She arranged the different works so that there was minimal dead-time between installation by the different sub-cons. The workmanship was mostly good throughout the flat, and Kim quickly contacted the relevant sub-cons to address any defects we identified. We visited >5 IDs before deciding to go with Kim and while Key Concept wasn't the cheapest ID out of those we visited, the overall experience was pleasant and smooth. As we both didn't have time to visit the flat frequently, we felt assured throughout the reno that Kim would supervise the works competently and consult us on any decisions we needed to make. Would recommend Kim to anyone who prioritises good design and project management!

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Michael Gerard Chan
A Pleasant Experience!

Reviewed by Michael Gerard Chan・Submitted 27 Sep 2023・Renovation in progress・Designer Jolin

We were introduced to Jolin of KeyConcept at a Qanvast fair and as first time homeowners left the ideation in her hands after a quick moodboard run through. She has a very cosy space aesthetic and also took the time to look out for different textures for us in the next meeting in line with our preferences for wood countertops. We definitely appreciated these extra steps and attention to details that make a home, as well as the fact that she was always pleasant and never pushy.

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KC
Rocky journey that goes through well at the end
verified-reviewVerified Review

Reviewed by Koh Chee Wee・Submitted 23 Sep 2023・ Project completed Aug 2023・Designer Ce Xun

We engaged Ce Xun from Key Concepts after shortlisting 4-5 ID firms in end of May. His concepts and designs idea really help to separate him among the other competitors. The journey was not smooth-sailing in any ways as we got a resale flat and things are not as easily seen like hacking process that took a few times to complete due to the hard flooring of the flat. We wanted to move in before the hungry ghost festival which is 2.5 month from the time we engaged him and he did his best to make it possible as we are renovating almost the whole house (hacking of entire house, tiling, both bathrooms, partition work, carpentry work). Responsiveness might not be his top thing but he will eventually get back at the end of the day or the next and we are pretty happy that the journey got through at the end. There were also quite a bit of changes here and there as we want to add some things in or modify some works that was intended but Ce Xun is always accommodating to our request and will tell us if it doesn't work or not feasible to have those. Thanks Ce Xun for making our second home a nice and beautiful one.

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1 of 207
RL
Thanks Kim!

Reviewed by Rachel L・Submitted 28 Sep 2023・ Project completed Sep 2023・Designer Kim

We engaged Kim for a full renovation of an older resale flat and we’re really satisfied with the outcome! On design, Kim had a clear idea of the design she suggested and proposed additional features which bring out the character of the space. She was also helpful, proactive and decisive in guiding material selection. We are very satisfied with how the design turned out in reality, and can say that it matches the proposed design renders delivered. As a project manager, Kim was friendly and responsive throughout the reno process. We were very impressed that the project finished well within our expected timeframe. She arranged the different works so that there was minimal dead-time between installation by the different sub-cons. The workmanship was mostly good throughout the flat, and Kim quickly contacted the relevant sub-cons to address any defects we identified. We visited >5 IDs before deciding to go with Kim and while Key Concept wasn't the cheapest ID out of those we visited, the overall experience was pleasant and smooth. As we both didn't have time to visit the flat frequently, we felt assured throughout the reno that Kim would supervise the works competently and consult us on any decisions we needed to make. Would recommend Kim to anyone who prioritises good design and project management!

Read More
Michael Gerard Chan
A Pleasant Experience!

Reviewed by Michael Gerard Chan・Submitted 27 Sep 2023・Renovation in progress・Designer Jolin

We were introduced to Jolin of KeyConcept at a Qanvast fair and as first time homeowners left the ideation in her hands after a quick moodboard run through. She has a very cosy space aesthetic and also took the time to look out for different textures for us in the next meeting in line with our preferences for wood countertops. We definitely appreciated these extra steps and attention to details that make a home, as well as the fact that she was always pleasant and never pushy.

Read More
KC
Rocky journey that goes through well at the end
verified-reviewVerified Review

Reviewed by Koh Chee Wee・Submitted 23 Sep 2023・ Project completed Aug 2023・Designer Ce Xun

We engaged Ce Xun from Key Concepts after shortlisting 4-5 ID firms in end of May. His concepts and designs idea really help to separate him among the other competitors. The journey was not smooth-sailing in any ways as we got a resale flat and things are not as easily seen like hacking process that took a few times to complete due to the hard flooring of the flat. We wanted to move in before the hungry ghost festival which is 2.5 month from the time we engaged him and he did his best to make it possible as we are renovating almost the whole house (hacking of entire house, tiling, both bathrooms, partition work, carpentry work). Responsiveness might not be his top thing but he will eventually get back at the end of the day or the next and we are pretty happy that the journey got through at the end. There were also quite a bit of changes here and there as we want to add some things in or modify some works that was intended but Ce Xun is always accommodating to our request and will tell us if it doesn't work or not feasible to have those. Thanks Ce Xun for making our second home a nice and beautiful one.

Read More
RL
Thanks Kim!

Reviewed by Rachel L・Submitted 28 Sep 2023・ Project completed Sep 2023・Designer Kim

We engaged Kim for a full renovation of an older resale flat and we’re really satisfied with the outcome! On design, Kim had a clear idea of the design she suggested and proposed additional features which bring out the character of the space. She was also helpful, proactive and decisive in guiding material selection. We are very satisfied with how the design turned out in reality, and can say that it matches the proposed design renders delivered. As a project manager, Kim was friendly and responsive throughout the reno process. We were very impressed that the project finished well within our expected timeframe. She arranged the different works so that there was minimal dead-time between installation by the different sub-cons. The workmanship was mostly good throughout the flat, and Kim quickly contacted the relevant sub-cons to address any defects we identified. We visited >5 IDs before deciding to go with Kim and while Key Concept wasn't the cheapest ID out of those we visited, the overall experience was pleasant and smooth. As we both didn't have time to visit the flat frequently, we felt assured throughout the reno that Kim would supervise the works competently and consult us on any decisions we needed to make. Would recommend Kim to anyone who prioritises good design and project management!

Read More
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Frequently Asked Questions

What are Key Concept's reviews like?

Based on 207 reviews left for Key Concept, the firm achieved an average rating of 4.78. Read homeowners’ reviews of Key Concept.

Where is Key Concept's showroom?

Key Concept has 1 showroom in Singapore. See Key Concept's showroom address.

Is Key Concept an HDB-registered or a Casetrust-accredited firm?

Yes, Key Concept is an HDB-registered firm and is under the Casetrust Renovation Business scheme. For more information, refer to this page on the Casetrust accreditation scheme.

Is Key Concept popular among homeowners?

120 homeowners have recently enquired with Key Concept for their upcoming renovation project. Enquire with Key Concept.

Is Key Concept a reliable firm on Qanvast?

Yes, based on the reviews left by our community of homeowners who reviewed on our platform, Key Concept was accredited the Supertrust badge in 2022 and 2023.

The Supertrust badge is awarded based on a couple of factors, such as the number of projects the firm has closed (i.e. homeowners can trust them with renovation projects), ranked within the top 15% firms, and garnered at least 10 positive verified reviews in that year.

It’s safe to say that these firms are approved by homeowners, like you!

What is the average renovation cost on the projects completed by Key Concept?

The average renovation costs of projects completed by Key Concept (in the past year) are S$66,000 for HDB and S$89,000 for Condo.
120 people enquired recently
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This firm has a minimum budget requirement of S$30,000.
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