Key Concept

We are very grateful to have both Elwin & Gary to design our new home. They are easy to work with plus most importantly they have great taste. We definitely feel comfortable with them that we’re able to discuss and share our opinions openly whenever some designs were not in our favor but both of them really took our feedback positively and impressed us on our dream home with a modern Peranakan + western + oriented twist in different parts of our home and we loved how it has turned out so far! Not forgetting, we love their enthusiasm towards the whole renovation. Although there were some hiccups during the reno process and some things could be done better, overall it was a pleasant experience working with both Edwin & Gary and most importantly they both do their best to provide us with a quality designed home.

Renovation process with Yongren and Alison was such a breeze! We went to a few company before approaching them and decided to engage Key concept in the end. During our first meeting , Yongren were meticulous and pointed out many small details that other ID did not sound out when we were discussing ideas to them. Through the renovation process, Alison was very prompt with replies and she had liase very well with the many contractors that were renovating our house. She even help us to coordinate with the other company that they had no direct dealing with so that we can focus on our work. The 3D that they have proposed were almost identical after renovation is done. During handover again Yongren pointed out few of the jobs that needs follow up when we don't even realise! We were able to renovate our house within the time line and budget given to them. Thank you Yongren and Alison for renovating our house, we are forever grateful!!

Called Key Concept's mainline and made an appointment on the very same day. It was an impromptu decision and our main intention was to just survey and look at their work. Jay and Gabriel were the ones who walked us through the process & quotations. After the first appointment, we decided to engage them for our renovation as they understood our vision & was receptive to our ideas. They also asked us on our budget and our "wants/needs" for our renovation. It would be good to bring along pictures for their easy reference, and also do discuss openly on your renovation budget. Not to worry, they would do their best to work with the budget that you have! The 3D rendering was given to us not long after and once we have given them the "greenlight", the renovation started quite quickly after they gave us the rough schedule of our renovation. There were slight delays to our renovation due to Covid, Circuit Breaker and a few public holidays. Jay and Gab have been very responsive in our groupchat whenever we have any questions/doubts. Despite having a few hiccups, they would both do their best to resolve the issue ASAP. They would also go over to our place to do random checks on the renovation works and would update us in the groupchat. Hubs and I are able to speak to both like friends instead of our IDs (which helps alot with our mutual understanding). Although our renovation took some time, we understand that it is due to unforeseen circumstances (Covid 19, Christmas, EOY, NY and CNY). But we are really grateful for the great work guys! Will definitely recommend Key Concept! 😀