Key Concept

Key Concept

2 Gambas Crescent Nordcom 2 Tower 2 #08-27/28

GY
1st home renovation

Reviewed by Gwee Yi Fen・Submitted 14 Dec 2020・ Project completed Dec 2020・Designer Gary

We're really thankful to have Gary as our ID! We like his aesthetic sensibilities and he seemed to understand intuitively what designs we liked. He was very responsive to our texts and very helpful in addressing our renovation queries. Despite the covid situation posing some challenges to the completion of our renovation, Gary managed to ensure renovation was completed in time. He's very warm and approachable and this has made our first renovation project a rather pleasant experience:) We'll recommend Gary to anyone looking for an ID!

Professionalism
Workmanship
Design
Project Management
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About Key Concept
The team here is made up of a group of individuals of different backgrounds, from all walks of life. We have these in common: We’re dreamers. Doers. Problem solvers. We know good design when we see it, and are unafraid to push the boundaries or not follow in the footsteps of trendsetters. We’re bold when we need to step out, and understated when the occasion calls for it. From homes to commercial spaces, here at Key Concept, we’re prepared to dig deep, get creative, and most importantly - meet your renovation needs. Our group of dedicated designers specialise in residential projects and we aim to create your dream home with a balance of design and comfort. From understanding the importance of creating a comfort home that everyone would love to stay in. Our designers take pride in every home that we design and seek to create objects and spaces that resonate with the home owners. Be it art or design it often let us step out of our comfort zone in order to explore and get the perfect outcome to meet our client their expectation. Let us make your dream home come true.
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Rating

4.8
Based on reviews left by homeowners
Professionalism4.8 / 5
Workmanship4.7 / 5
Project Management4.7 / 5
Design4.9 / 5
Qanvast Awards
Refers to the number of times this firm's project photos were saved to homeowners' boards.
Photo Saves
5,000 Saves
Based on homeowners’ reviews left on Qanvast.
5-star Reviews
30 Reviews
Accreditation
HDB-registered
HDB-registered
CaseTrust
CaseTrust

Experience

Property TypeProjectsAverage Cost (New)Average Cost (Resale)
HDB11S$58,750.00S$54,571.43
4-Room5S$60,000.00S$51,750.00
5-Room5S$58,333.33S$59,000.00
The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability.
E
Alison, 你是最棒的!

Reviewed by Emily・Submitted 20 May 2022・ Project completed Dec 2021・Designer Alison Lim

Alison was the first ID whom we met just a month after key collection. My husband and I have always liked the designs done by KeyConcept but did not have any ID in mind. Thankfully, we were assigned to Alison who we instantly clicked with! Despite her age and experience in the industry, Alison has always been very patient, friendly and responsible. Right from the start, we briefed her on our preferred concept and she immediately knew what we are looking for. She first provided us with a nicely done up moodboard and that was when we knew she is going to be the chosen one as she understood what we wanted for the house. She was also kind enough to show us stacks of material samples, which allowed us to grasp a clearer idea of what we would like to incorporate into our home. From then on we also felt that she is a motivated individual, and encompasses the relevant knowledge in interior design. Along with the timeframe required from our end until we could officially begin reno works, we also made quite a number of changes to the renders but Alison has really been the nicest and most patient ID ever for accommodating to our multiple requests :’) She has also never been one who would force her ideas on us, instead she helps to give us proper advice if the things we wanted do not work out in reality. And we are very grateful for that! During the reno process, Alison is very responsive and sends us regular updates whenever we did not have time to head down. Of course, some hiccups were inevitable but we did not have much to worry about as she always assures us and managed to resolve every issue we faced. Apart from that, we could tell she has a good working relationship with her contractors who also pretty much did a good job in building our home! Thank you Alison, for being such a great sport throughout our home reno journey. We’re very grateful to have met you and will also miss having meetups with you in your chio office!

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Botak Weii
👍👍👍

Reviewed by Botak Weii・Submitted 12 May 2022・ Project completed Mar 2022・Designer Kean

Key Concept has been recommended to me and my wife and our assigned ID was Kean. Kean has been extremely patient and helpful in guiding us throughout the entire process, from planning stage, to designing and finally the renovation stage. During all the different stages of renovation, communications, ideas, recommendations, and things that needs to be done on our end has been advised by him very clearly. The entire process couldn’t be any smoother without his help. He is also exceptionally prompt in updating us from details like 3D renderings, progress of the renovation, even to responding to our messages and calls whenever we need his advice. Overall, we had a wonderful experience with Kean & Key Concept, and they are definitely the ID that is highly recommended for a hassle-free and great experience!

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C
Job Done. Happy with the result.

Reviewed by CT・Submitted 8 May 2022・ Project completed Jan 2022・Designer Claire & J

Claire contacted me shortly after receiving Qanvast‘s recommendations. I shared with her a draft of my ideas and she came back with plenty of amazing enhancements to my original concepts. Claire was professional, responsive and detail-minded. I enjoyed working with her on my house. Unfortunately, she decided to take up difference challenges in her career and my project was handed over to J after first payment. My unit renovated started with a few weeks’ delay to my original plan. But most of the suppliers used by Key Concept were wonderful. The tiler uncle was very patient. While I was with him during his work, he would ask me how I would like to place the patterned tiles. He would constantly give suggestions on how to best position the different tiles to give more cohesive design. Same went for the “partitioning” uncle who took extra care and patience while working on the various partitioning. The electric work team was quick and hardworking. The vinyl flooring team was quick and efficient. The painter was also very cooperative too. I absolutely loved the KompacTop kitchen top and splash back. It was very thin, sturdy and well fabricated. I could hardly notice the seam of the joining wood pieces. They took extreme care cutting the top laminate, keeping the wood pattern running across the adjacent wood pieces. The installation team was very professional too. The carpentry team was a little more difficult to work with. Their communications with J and me was rather inadequate, making several assumptions in dimensions that lead to avoidable errors. But their work quality direct from factory was pretty solid. And they offered to help put up my IKEA splash back and shelves along one of my kitchen wall FOC. The workmanship was top-notched on this. As for J, he was a wonderful young man and very easy to work with. He put a lot of emphasis on “delivering my house to my needs”. He respected my opinions and decisions all the time. But he was not afraid to tell me his ideas and advices. And I respected that a lot. He was also able to provide helpful technical feedback and his experience was one of his key assets while he went on for defect-search for you. One advice I would give J was to add a sense of urgency to the timing of certain works. But overall, he was wonderful to work with and would definitely get the job done.

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Completed your renovation with this firm? Write a review
Reviews (101)
E
Alison, 你是最棒的!

Reviewed by Emily・Submitted 20 May 2022・ Project completed Dec 2021・Designer Alison Lim

Alison was the first ID whom we met just a month after key collection. My husband and I have always liked the designs done by KeyConcept but did not have any ID in mind. Thankfully, we were assigned to Alison who we instantly clicked with! Despite her age and experience in the industry, Alison has always been very patient, friendly and responsible. Right from the start, we briefed her on our preferred concept and she immediately knew what we are looking for. She first provided us with a nicely done up moodboard and that was when we knew she is going to be the chosen one as she understood what we wanted for the house. She was also kind enough to show us stacks of material samples, which allowed us to grasp a clearer idea of what we would like to incorporate into our home. From then on we also felt that she is a motivated individual, and encompasses the relevant knowledge in interior design. Along with the timeframe required from our end until we could officially begin reno works, we also made quite a number of changes to the renders but Alison has really been the nicest and most patient ID ever for accommodating to our multiple requests :’) She has also never been one who would force her ideas on us, instead she helps to give us proper advice if the things we wanted do not work out in reality. And we are very grateful for that! During the reno process, Alison is very responsive and sends us regular updates whenever we did not have time to head down. Of course, some hiccups were inevitable but we did not have much to worry about as she always assures us and managed to resolve every issue we faced. Apart from that, we could tell she has a good working relationship with her contractors who also pretty much did a good job in building our home! Thank you Alison, for being such a great sport throughout our home reno journey. We’re very grateful to have met you and will also miss having meetups with you in your chio office!

Read More
Botak Weii
👍👍👍

Reviewed by Botak Weii・Submitted 12 May 2022・ Project completed Mar 2022・Designer Kean

Key Concept has been recommended to me and my wife and our assigned ID was Kean. Kean has been extremely patient and helpful in guiding us throughout the entire process, from planning stage, to designing and finally the renovation stage. During all the different stages of renovation, communications, ideas, recommendations, and things that needs to be done on our end has been advised by him very clearly. The entire process couldn’t be any smoother without his help. He is also exceptionally prompt in updating us from details like 3D renderings, progress of the renovation, even to responding to our messages and calls whenever we need his advice. Overall, we had a wonderful experience with Kean & Key Concept, and they are definitely the ID that is highly recommended for a hassle-free and great experience!

Read More
C
Job Done. Happy with the result.

Reviewed by CT・Submitted 8 May 2022・ Project completed Jan 2022・Designer Claire & J

Claire contacted me shortly after receiving Qanvast‘s recommendations. I shared with her a draft of my ideas and she came back with plenty of amazing enhancements to my original concepts. Claire was professional, responsive and detail-minded. I enjoyed working with her on my house. Unfortunately, she decided to take up difference challenges in her career and my project was handed over to J after first payment. My unit renovated started with a few weeks’ delay to my original plan. But most of the suppliers used by Key Concept were wonderful. The tiler uncle was very patient. While I was with him during his work, he would ask me how I would like to place the patterned tiles. He would constantly give suggestions on how to best position the different tiles to give more cohesive design. Same went for the “partitioning” uncle who took extra care and patience while working on the various partitioning. The electric work team was quick and hardworking. The vinyl flooring team was quick and efficient. The painter was also very cooperative too. I absolutely loved the KompacTop kitchen top and splash back. It was very thin, sturdy and well fabricated. I could hardly notice the seam of the joining wood pieces. They took extreme care cutting the top laminate, keeping the wood pattern running across the adjacent wood pieces. The installation team was very professional too. The carpentry team was a little more difficult to work with. Their communications with J and me was rather inadequate, making several assumptions in dimensions that lead to avoidable errors. But their work quality direct from factory was pretty solid. And they offered to help put up my IKEA splash back and shelves along one of my kitchen wall FOC. The workmanship was top-notched on this. As for J, he was a wonderful young man and very easy to work with. He put a lot of emphasis on “delivering my house to my needs”. He respected my opinions and decisions all the time. But he was not afraid to tell me his ideas and advices. And I respected that a lot. He was also able to provide helpful technical feedback and his experience was one of his key assets while he went on for defect-search for you. One advice I would give J was to add a sense of urgency to the timing of certain works. But overall, he was wonderful to work with and would definitely get the job done.

Read More
E
Alison, 你是最棒的!

Reviewed by Emily・Submitted 20 May 2022・ Project completed Dec 2021・Designer Alison Lim

Alison was the first ID whom we met just a month after key collection. My husband and I have always liked the designs done by KeyConcept but did not have any ID in mind. Thankfully, we were assigned to Alison who we instantly clicked with! Despite her age and experience in the industry, Alison has always been very patient, friendly and responsible. Right from the start, we briefed her on our preferred concept and she immediately knew what we are looking for. She first provided us with a nicely done up moodboard and that was when we knew she is going to be the chosen one as she understood what we wanted for the house. She was also kind enough to show us stacks of material samples, which allowed us to grasp a clearer idea of what we would like to incorporate into our home. From then on we also felt that she is a motivated individual, and encompasses the relevant knowledge in interior design. Along with the timeframe required from our end until we could officially begin reno works, we also made quite a number of changes to the renders but Alison has really been the nicest and most patient ID ever for accommodating to our multiple requests :’) She has also never been one who would force her ideas on us, instead she helps to give us proper advice if the things we wanted do not work out in reality. And we are very grateful for that! During the reno process, Alison is very responsive and sends us regular updates whenever we did not have time to head down. Of course, some hiccups were inevitable but we did not have much to worry about as she always assures us and managed to resolve every issue we faced. Apart from that, we could tell she has a good working relationship with her contractors who also pretty much did a good job in building our home! Thank you Alison, for being such a great sport throughout our home reno journey. We’re very grateful to have met you and will also miss having meetups with you in your chio office!

Read More
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Completed your renovation with this firm? Write a review

Frequently Asked Questions

What are Key Concept's reviews like?

Based on 101 reviews left for Key Concept, the firm achieved an average rating of 4.77. Read homeowners’ reviews of Key Concept.

Where is Key Concept's showroom?

Key Concept has 1 showroom in Singapore. See Key Concept's showroom address.

Is Key Concept an HDB-registered or a Casetrust-accredited firm?

Yes, Key Concept is an HDB-registered firm and is under the Casetrust Renovation Business scheme. For more information, refer to this page on the Casetrust accreditation scheme.

Is Key Concept popular among homeowners?

111 homeowners have recently enquired with Key Concept for their upcoming renovation project. Enquire with Key Concept.

Is Key Concept a reliable firm on Qanvast?

Yes, based on the reviews left by our community of homeowners who reviewed on our platform, Key Concept was accredited the Supertrust badge in 2022.

The Supertrust badge is awarded based on a couple of factors, such as the number of projects the firm has closed (i.e. homeowners can trust them with renovation projects), ranked within the top 15% firms, and garnered at least 10 positive verified reviews in that year.

It’s safe to say that these firms are approved by homeowners, like you!

What is the average renovation cost on the projects completed by Key Concept?

The average renovation costs of projects completed by Key Concept (in the past year) is S$56,091 for HDB.
111 people enquired recently
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Property Type
HDB
 
Property Status
New
 
Area Size (m²)
Budget (S$)
Keys Collected
Yes
 
This firm has a minimum budget requirement of S$20,000.