Key Concept

I recently had the pleasure of working with Kim from Key Concept, and I must say the experience couldn’t be better. During discussion, she listened to our preferences and needs patiently, incorporating our ideas into the design while providing valuable professional guidance. She able to offer good advice to us when we were indecisive especially on laminates and paint colours and etc. Throughout the project, Kim demonstrated excellent project management skill. She meticulously planned each phase to ensure the project stayed on schedule and can be delivered within the agreed-upon timeframe. Furthermore, her dedication to rectify any issues of the project was truly commendable. She very responsive to my questions and always keep me updated on the progress of the works. When defects are sported after completion, she quickly liaised and arranged with her team and got it sorted and resolved efficiently. Overall, I am extremely satisfied with the works that Kim did on my home renovation project. She possesses exceptional project management skill, professionalism and meticulous attention to detail. Thanks Kim!!

Like many others, we spent much time looking at photos of projects from various IDs and eventually decided to go with Kelly from Key Concept because we really liked the designs of her past projects. We are glad and thankful to say that we had a great time working with Kelly who surely made the daunting task of renovation of our first home much more manageable and even enjoyable. We like how Kelly communicates in a clear and efficient manner. She listens well to understands our needs and is able to provide solutions that are relevant. She is not afraid to say 'no' to our ideas if she finds them unsuitable for our project but does so in a constructive manner, offering alternatives and solutions. Her replies are swift and we can always count on her for guidance whenever we need her. Kelly is reliable and this is really important to us because we are both working full time. She gives us timely updates on the progress and ensures that renovation works are being done according to schedule. If rectification is required, she is responsive and ensures that it is done promptly to prevent any delays. We want our place to be both functional and aesthetically appealing and that's exactly what Kelly delivered. We really love our new home with all the well thought out design details thanks to Kelly. Even after the conclusion of renovation works, Kelly continues to provide support and coordination for any rectification work required. We are grateful to have found Kelly as our ID and it has truly been a very pleasant renovation journey with her! We’ve been recommending Kelly to our peers and will continue to do so!

Reyan was our engaged ID for our house kitchen renovation. He is friendly and responsible young man. He try to understand our request from the first meeting to plan and execute a design that best suits our request without running over our budget. He also provide us tips & recommendation on everything from selection of table top, backsplash and kitchen shopping with us. when we are struggling with the kitchen's cabinet color, he give us his idea that match our request. He is very fast response during this renovation journey and no matter how small the problem is he do try his best to resolve it for us. Keep up the good job! 💪