Key Concept
2 Gambas Crescent Nordcom 2 Tower 2 #08-27/28
Reviewed by Gwee Yi Fen・Submitted 14 Dec 2020・ Project completed Dec 2020・Designer Gary
We're really thankful to have Gary as our ID! We like his aesthetic sensibilities and he seemed to understand intuitively what designs we liked. He was very responsive to our texts and very helpful in addressing our renovation queries. Despite the covid situation posing some challenges to the completion of our renovation, Gary managed to ensure renovation was completed in time. He's very warm and approachable and this has made our first renovation project a rather pleasant experience:) We'll recommend Gary to anyone looking for an ID!
Rating


Experience
Property Type | Projects | Average Cost (New) | Average Cost (Resale) | |
HDB | 3 | S$57,750.00 | S$46,000.00 | |
4-Room | 3 | S$57,750.00 | S$46,000.00 | |
The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability. |
Reviews (174)
31.6% of this firm's reviews are verified with a signed renovation contract
Reviewed by See Yun・Submitted 2 Jun 2023・ Project completed May 2023・Designer Kim
I recently had the pleasure of working with Kim from Key Concept, and I must say the experience couldn’t be better. During discussion, she listened to our preferences and needs patiently, incorporating our ideas into the design while providing valuable professional guidance. She able to offer good advice to us when we were indecisive especially on laminates and paint colours and etc. Throughout the project, Kim demonstrated excellent project management skill. She meticulously planned each phase to ensure the project stayed on schedule and can be delivered within the agreed-upon timeframe. Furthermore, her dedication to rectify any issues of the project was truly commendable. She very responsive to my questions and always keep me updated on the progress of the works. When defects are sported after completion, she quickly liaised and arranged with her team and got it sorted and resolved efficiently. Overall, I am extremely satisfied with the works that Kim did on my home renovation project. She possesses exceptional project management skill, professionalism and meticulous attention to detail. Thanks Kim!!
Reviewed by Pui Lin・Submitted 30 May 2023・ Project completed May 2023・Designer Kelly
Like many others, we spent much time looking at photos of projects from various IDs and eventually decided to go with Kelly from Key Concept because we really liked the designs of her past projects. We are glad and thankful to say that we had a great time working with Kelly who surely made the daunting task of renovation of our first home much more manageable and even enjoyable. We like how Kelly communicates in a clear and efficient manner. She listens well to understands our needs and is able to provide solutions that are relevant. She is not afraid to say 'no' to our ideas if she finds them unsuitable for our project but does so in a constructive manner, offering alternatives and solutions. Her replies are swift and we can always count on her for guidance whenever we need her. Kelly is reliable and this is really important to us because we are both working full time. She gives us timely updates on the progress and ensures that renovation works are being done according to schedule. If rectification is required, she is responsive and ensures that it is done promptly to prevent any delays. We want our place to be both functional and aesthetically appealing and that's exactly what Kelly delivered. We really love our new home with all the well thought out design details thanks to Kelly. Even after the conclusion of renovation works, Kelly continues to provide support and coordination for any rectification work required. We are grateful to have found Kelly as our ID and it has truly been a very pleasant renovation journey with her! We’ve been recommending Kelly to our peers and will continue to do so!
Reviewed by Stephanie Wong・Submitted 23 May 2023・ Project completed May 2023・Designer Reyan
Reyan was our engaged ID for our house kitchen renovation. He is friendly and responsible young man. He try to understand our request from the first meeting to plan and execute a design that best suits our request without running over our budget. He also provide us tips & recommendation on everything from selection of table top, backsplash and kitchen shopping with us. when we are struggling with the kitchen's cabinet color, he give us his idea that match our request. He is very fast response during this renovation journey and no matter how small the problem is he do try his best to resolve it for us. Keep up the good job! 💪
Reviewed by See Yun・Submitted 2 Jun 2023・ Project completed May 2023・Designer Kim
I recently had the pleasure of working with Kim from Key Concept, and I must say the experience couldn’t be better. During discussion, she listened to our preferences and needs patiently, incorporating our ideas into the design while providing valuable professional guidance. She able to offer good advice to us when we were indecisive especially on laminates and paint colours and etc. Throughout the project, Kim demonstrated excellent project management skill. She meticulously planned each phase to ensure the project stayed on schedule and can be delivered within the agreed-upon timeframe. Furthermore, her dedication to rectify any issues of the project was truly commendable. She very responsive to my questions and always keep me updated on the progress of the works. When defects are sported after completion, she quickly liaised and arranged with her team and got it sorted and resolved efficiently. Overall, I am extremely satisfied with the works that Kim did on my home renovation project. She possesses exceptional project management skill, professionalism and meticulous attention to detail. Thanks Kim!!
Reviewed by Pui Lin・Submitted 30 May 2023・ Project completed May 2023・Designer Kelly
Like many others, we spent much time looking at photos of projects from various IDs and eventually decided to go with Kelly from Key Concept because we really liked the designs of her past projects. We are glad and thankful to say that we had a great time working with Kelly who surely made the daunting task of renovation of our first home much more manageable and even enjoyable. We like how Kelly communicates in a clear and efficient manner. She listens well to understands our needs and is able to provide solutions that are relevant. She is not afraid to say 'no' to our ideas if she finds them unsuitable for our project but does so in a constructive manner, offering alternatives and solutions. Her replies are swift and we can always count on her for guidance whenever we need her. Kelly is reliable and this is really important to us because we are both working full time. She gives us timely updates on the progress and ensures that renovation works are being done according to schedule. If rectification is required, she is responsive and ensures that it is done promptly to prevent any delays. We want our place to be both functional and aesthetically appealing and that's exactly what Kelly delivered. We really love our new home with all the well thought out design details thanks to Kelly. Even after the conclusion of renovation works, Kelly continues to provide support and coordination for any rectification work required. We are grateful to have found Kelly as our ID and it has truly been a very pleasant renovation journey with her! We’ve been recommending Kelly to our peers and will continue to do so!
Reviewed by Stephanie Wong・Submitted 23 May 2023・ Project completed May 2023・Designer Reyan
Reyan was our engaged ID for our house kitchen renovation. He is friendly and responsible young man. He try to understand our request from the first meeting to plan and execute a design that best suits our request without running over our budget. He also provide us tips & recommendation on everything from selection of table top, backsplash and kitchen shopping with us. when we are struggling with the kitchen's cabinet color, he give us his idea that match our request. He is very fast response during this renovation journey and no matter how small the problem is he do try his best to resolve it for us. Keep up the good job! 💪
Reviewed by See Yun・Submitted 2 Jun 2023・ Project completed May 2023・Designer Kim
I recently had the pleasure of working with Kim from Key Concept, and I must say the experience couldn’t be better. During discussion, she listened to our preferences and needs patiently, incorporating our ideas into the design while providing valuable professional guidance. She able to offer good advice to us when we were indecisive especially on laminates and paint colours and etc. Throughout the project, Kim demonstrated excellent project management skill. She meticulously planned each phase to ensure the project stayed on schedule and can be delivered within the agreed-upon timeframe. Furthermore, her dedication to rectify any issues of the project was truly commendable. She very responsive to my questions and always keep me updated on the progress of the works. When defects are sported after completion, she quickly liaised and arranged with her team and got it sorted and resolved efficiently. Overall, I am extremely satisfied with the works that Kim did on my home renovation project. She possesses exceptional project management skill, professionalism and meticulous attention to detail. Thanks Kim!!
Frequently Asked Questions
What are Key Concept's reviews like?
Based on 174 reviews left for Key Concept, the firm achieved an average rating of 4.79. Read homeowners’ reviews of Key Concept.
Where is Key Concept's showroom?
Key Concept has 1 showroom in Singapore. See Key Concept's showroom address.
Is Key Concept an HDB-registered or a Casetrust-accredited firm?
Yes, Key Concept is an HDB-registered firm and is under the Casetrust Renovation Business scheme. For more information, refer to this page on the Casetrust accreditation scheme.
Is Key Concept popular among homeowners?
180 homeowners have recently enquired with Key Concept for their upcoming renovation project. Enquire with Key Concept.
Is Key Concept a reliable firm on Qanvast?
Yes, based on the reviews left by our community of homeowners who reviewed on our platform, Key Concept was accredited the Supertrust badge in 2022 and 2023.
The Supertrust badge is awarded based on a couple of factors, such as the number of projects the firm has closed (i.e. homeowners can trust them with renovation projects), ranked within the top 15% firms, and garnered at least 10 positive verified reviews in that year.
It’s safe to say that these firms are approved by homeowners, like you!