63 McNair Road Singapore 328545
Reviewed by Wei Ding・Submitted 5 Nov 2020・Project completed Aug 2020・Designer Jordan
We met up with Jordan since he was recommended by one of my colleague. Actually we are quite careful to decide the interior designs. The most attractive point when we made the decision is that Jordan showed us the initial interior render picture of the planning on our first meet-up and briefed us how the work would go on. We only told him bullet points of our design ideas through WhatsApp before the meet-up. So with the virtualization, the first meet-up is quite smooth and the planning indeed was a kind of what we want to accomplish for our renovation after the detailed discussion. After an actual site view on his on-going project, we finally chose Jordan as our interior design for our renovation with their past experience, work quality, expert knowledge and the reasonable price quotation. Our reno work started on end of March, but due to the serious COVID-19 situation, there was a two-month delay of the circuit-breaker period. Just after the circuit breaker was lifted, Jordan helped us to apply the work resumption permit and arranged the labor resources accordingly to immediately resume our Reno work in this difficult time. After the resumption, Jordan would check with us and inform us the actual daily work before the work started so that we know the schedule and work well. He kept us updated with the photos and videos about the progress. As we are quite detail-oriented, we often checked the work onsite and feedback any unsatisfied details to him. Jordan would reply our message promptly and advise us patiently. He also arranged the contractors next day to rectify the work based on our feedback. After 8-week’s time, the renovation work has been completed and it was exactly the same as the render image planning. We are quite satisfied with the work, especially the tiling work and carpentry work. The carpenter also came few times after the work done for some minor touch up to make things look much better. Jordan also followed up with us after the completion. Since we have some furniture assembly work by ourselves, we are afraid that there might be minor scratches on the painted wall. Jordan also promised to have another round to re-paint after we settled down. All in all, we are quite satisfied the renovation work by Jordan from Zenith Arc and will highly recommend him to our friends.
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The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability.
Reviewed by Peggy Lo・Submitted 8 Apr 2021・Project completed Feb 2021・Designer Ee Ping
First of all , we just want to say a big thank you to Ee Ping from Zenith. She was recommended by a colleague of mine that did her house and shop 5 years ago. She has nothing but praises for Ee Ping. As with all renovation, it will definitely not be 100% smooth sailing.. it bounds to have hiccups here and there. But the most important thing is not about finding who is at fault as situations may arise half way through reno. We are often in that situation , but the keypoint is about finding solutions and move on. Nobody likes to have situations . We like it that Ee Ping always asked and checked with us about our likes and dislikes. However, when she forsee that situations may arise due to our likes...she will not just keep quiet. She will highlight to us about our likes and what we will face if we go ahead with our likes. She will also offer her views and alternatives, however if we choose to go ahead despite her giving us all the options, she will still respect our decision. She is very meticulous in her work. She will look into details like height for us ladies, especially those who cook..is the height comfortable for us should we want something that's higher than what that was usually built based on our height. As a layman, we will not look into all this things but these are the small little things that will affect us as we are the one doing the cooking in the house. So we have her to thank as we thought certain height will be more eye pleasing and overlook on the functionality of it. She constantly update us on the progress with photos as well as voice call. We appreciate that. We thought of getting our aircon on our own initially but decided to change our mind and go with the supplier recommended by her. We were thankful and happy we did that as she was there to follow closely with the supplier from coming down to fix the trunking first , followed by fixing the aircon when painting was done. I believe they will not come down twice if I were to buy from any major electrical shop. I am thankful to her suggestion as there will be 2 areas we are looking at. 1) painting not done when they do trunking and fix ac. 2) ac might be quite dusty as reno is still ongoing. We were also shocked that after settling the bills, she texted us to tell us that there was an over charge on her end and she credited the money into our account right away. She could have kept quiet but she choose not to. That's what you can get from her..honest person with great personality. We encountered a leak in our toilet and it has been a while. Not that they did nothing but rather they are looking into all areas to find out what exactly causes it. Eventually, after almost a month, it was rectified. We were pleased that she and her team really tried their best to help us to rectify the problem, though it took a while. Overall we are very satisfied with her service. Honestly speaking, nobody likes reno...it can be a nightmare if you get the wrong person but we are thankful and happy we found the right one. Thanks Ee Ping for a job well done.
Reviewed by Thet Sandi・Submitted 10 Mar 2021・Project completed Mar 2021・Designer Hugo Haew
Hugo was our ID from Zenith Arc and he is patient, accommodating and reliable. From the various renovation firms we approached, we had selected Zenith Arc because we liked how Hugo presented to us in the first meeting and later the quotation given to us was in the reasonable range. We had our fixed plan which is only to redo the bathrooms, floorings for the bedrooms and refresh the overall look of the flat without extensive design works. Hugo was very detailed in going through our checklist for each room. He respected our plan and was never pushy to add on anything that was not in it. He also has a modern design sense in selecting the tiles for our bathroom. Hugo gave us a schedule and stuck to the promised timeline. There was a delay in the initial phase due to the worker's health issue but Hugo tried very best to catch up with the original timeline despite the CNY holidays. He coordinated well with all the contractors and always provided us with good solutions for anything that we had highlighted. He was patient in choosing accessories for us until we were satisfied. He also replies promptly to our queries about the process and made sure all our questions are answered. The overall process was smooth and the end result is how we envisioned it to be.
Reviewed by Diana Chew・Submitted 19 Feb 2021・Project completed Jan 2021・Designer Alan Leong
Alan Leong was my ID . We are very pleased with our new home in design, workmanship for the work carried out and the suggestions from Alan . I was worried that COVID will delay the reno process but all his sub - contractors are based in S'pore so that the reno was not delayed at all. Alan has great space planing ideas , he is very respectful of our preferences but will not hesitate to share his thoughts as well. Highly recommended Alan Leong (Zenith Arc) if you need to find a trustworthy ID for your new home.
Frequently Asked Questions
What are Zenith Arc's reviews like?
Based on 69 reviews left for Zenith Arc, the firm achieved an average rating of 4.82. Read homeowners’ reviews of Zenith Arc.
Where is Zenith Arc's showroom?
Zenith Arc has 1 showroom in Singapore, mainly in Central. See all of Zenith Arc's showroom addresses.
Is Zenith Arc an HDB-registered or a Casetrust-accredited firm?
Yes, Zenith Arc is an HDB-registered firm and is under the Casetrust Renovation Business scheme. For more information, refer to this page on the Casetrust accreditation scheme.
Is Zenith Arc popular among homeowners?
49 homeowners have recently enquired with Zenith Arc for their upcoming renovation project. Enquire with Zenith Arc.
Is Zenith Arc a reliable firm on Qanvast?
Yes, based on the reviews left by our community of homeowners who reviewed on our platform, Zenith Arc was accredited the Supertrust badge in 2020 and 2021.
The Supertrust badge is awarded based on a couple of factors, such as the number of projects the firm has closed (i.e. homeowners can trust them with renovation projects), ranked within the top 15% firms, and garnered at least 10 positive verified reviews in that year.
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