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Reviewed by Dan Tan・Submitted 6 Sep 2023・ Project completed Jul 2023・Designer Charles
As with any project, the renovation experience had its fair share of hiccups and obstacles. Despite this, Charles maintained a high commitment to clear and quick communication to update us on the progress. At the end, I must say I am quite pleased with the speed and quality of the workmanship - Charles went the extra mile to ensure that works by suppliers (even those independently appointed) went smoothly and was up to standard. He managed to work some miracles towards the end and reduced so many potential headaches.
Reviewed by Kenneth Toh・Submitted 2 Aug 2023・ Project completed Apr 2023・Designer Charles and Choon Wei
We are glad that we had chosen Lai Renovation & Construction to renovate our kitchen. The team supporting us are professional, conscientious and responsive. Especially our best thanks to Charles and Choon Wei in the coordination and problems solving during the works. The team were responsive when there was some issues with the tiles. They assisted and changed the tiles with issues. The electrician supporting the team was very responsible and did a great job in installing the electrical wiring. Whenever we have various request, the team will try their best to explain the situation to us and they will go an extra mile in providing a great service! We are glad that we have chosen Lai Reno!
Reviewed by Kenneth・Submitted 2 Aug 2023・ Project completed Mar 2023・Designer Charles
Did my reno with Lai renovation with Charles as my point of contact. What I have to say is simple. Price is very reasonable compared to IDs. Charles is responsive. Rectifications are done when needed. Charles will give good and practical advice to fulfil what you want to achieve. In the end standard of work is good. What makes me a happy customer is that Charles will go out of his way to make good the issues u find provided the issues is reasonable. :)
Reviewed by Angel・Submitted 2 Aug 2023・ Project completed Jan 2023・Designer Lavin
Lavin was my contractor who assisted in the renovation of my home, and I am extremely impressed with the quality of their work. From start to finish, the team was professional, knowledgeable, and responsive, and they truly went above and beyond to make sure that my renovation was a success. The quality of the work was exceptional. The team paid close attention to every detail, and they were meticulous in their execution of every aspect of the renovation. They were also very knowledgeable about different design options and helped me choose the best materials and finishes to fit my budget and style. In addition to their excellent workmanship, the team was also very responsive and communicative throughout the project. They provided regular updates on the progress of the renovation, and they were always available to answer any questions or address any concerns that I had. Lavin exceeded my expectations in every way, and I would highly recommend them to anyone looking for a top-notch renovation contractor. Their expertise, professionalism, and dedication to quality make them an excellent choice for any renovation project.
Reviewed by Kimberly Lai・Submitted 2 Aug 2023・ Project completed Dec 2022・Designer Charles
Had some unfortunate situation with my previous ID, thankfully Charles was there to help us out along the way to give advice and keep things moving so we could finally see the light at the end of a then very dark tunnel. Lai Renovation did our walls, flooring, tiling, bathroom, and plumbing works. Couldn't be more happy with how things eventually worked out, and are happy to recommend Charles to anyone looking for a trustworthy contractor for their home renovations.
Reviewed by Keefe・Submitted 2 Aug 2023・ Project completed Apr 2022・Designer Reuben
Reuben and team were efficient and very responsive. We were particularly impressed with Reuben's integrity and honesty and promptness in rectifying any shortfalls/errors. Would recommend Lai Reno for contracting work.
