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Interior Designer Reviews

Meeting a designer? First, check out these detailed reviews, submitted by Singapore homeowners and verified with accompanying contract submissions.
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83 reviews
verified-review
Verified reviews are cross-checked against their renovation contract.
Review of i-Chapter
M
Positive Experience

Reviewed by Munpoh・Submitted 12 Jan 2023・ Project completed Dec 2022・Designer Sze Kay and Rey

Kay and Rey did a good job with our retirement home resale HDB make over! design features were practical, cost efficient, and elderly friendly! I like that our main POC, Sze Kay, was very responsive, understanding, and easy to work with, especially providing us with cost cutting alternatives without compromise to style and features! She also made it personal to see to post renovation outcomes and took efforts to make-good last mile adjustments and kinks in the flat. Overall, a positive experience engaging the I-Chapter Team!

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Review of i-Chapter
FR
Thank you Rey and Sze Kay

Reviewed by Fardlie Ramlie・Submitted 31 Dec 2022・ Project completed Dec 2022・Designer Rey and Sze Kay

After seeing close to 10 IDs, we decided to go for Rey and Sze Kay from iChapter for this 3 reasons. Firstly, their price point. Although not the cheapest, we felt that is was fair and comparable to most in the market. We neither felt that they were overcharging us nor felt that they were giving us lowest prices and would cut corners. Secondly, we had a good connection well with Rey and Sze Kay. They heard our wants and gave us the design which we wanted and more. Finally, both Rey and Sze Kay make a great team. Sze Kay is someone with a eye for detail in terms of design. She gave wonderful advice on colours, lightings and tiles selections which can be very taxing if you have to do it alone. Rey on the other hand is very experienced and made sure the design we wanted were possible and functional based on our daily routine. Both Rey and Sze Kay delivered more then we expected! Thank you guys! Both Rey and Sze Kaybwas with us every step of the reno. Sze Kay, with her eye for detail and passion for things, made sure that the design fits the overall scheme of the house. She also pointed out certain things that needed to be fixed with the existing flooring. She also incoprated our old doors into the new design by suggesting new paints. (We only renovated the kitchen and toilets as we wanted to keep the old design for the rest of the house.) Rey, with his huge experience, made sure the project was managed well and timely. The also made sure the electrical, plumbing and carpentey were on point. He made sure design and funtionality worked perfectly. He was just a call or message away and would get back to us immediately all the time. In summary, both Rey and Sze Kay ticked all our check boxes when going for and ID. - Fair price point. - Great connection and communication. Always there when needed. - Took our want / Inputs and put it in the design. - Made sure everything ran smoothly. - Delivered as promised. Thank you guys for making our reno journey not only a breeze but an enjoyable one as well. 😊 Lets have crab for dinner again soon. 😃

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Review of i-Chapter
Wang Jin
Amazing experience

Reviewed by Wang Jin・Submitted 31 Dec 2022・ Project completed Dec 2022・Designer Sze Kay

Sze Kay was recommended by my friend at first. After our first communication on my kitchen renovation, she showed her professional skills and understanding of my needs. She is genuine and always tell me what I really need and get everything prepared well. After looking at the result, I am very satisfied and happy every time I enter the kitchen. I would recommend Sze Kay to my other friends or who want to get their room designed ideally.

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Review of i-Chapter
K
Fuss Free and Detailed Renovation

Reviewed by Koh・Submitted 12 Dec 2022・ Project completed Nov 2022・Designer Cindy Tan

I decided to engage Cindy from i-Chapter after meeting several other ID’s because of her can-do vibes and easy-going personality. As a first time home owner with heavy work commitments, renovations can be a very stressful affair but with Cindy, the chemistry was spot on from day 1 and with her attention to details, my renovation journey has been a pretty fuss free and smooth one. Her suggestions are more often than not practical, drawn from her vast experience handling numerous other projects. Will highly recommend Cindy to anyone looking to do up their homes in an efficient and fuss free way.

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Review of i-Chapter
S
Dream house come true!!!
verified-reviewVerified Review

Reviewed by Selva・Submitted 25 Sep 2022・ Project completed Sep 2022・Designer Cindy

I decided to work with Cindy from I-Chapter after meeting 8 other interior designers given by the renovation blog sites as her quotation was almost like other IDs, but Cindy portrayed more confidence in meeting my requirements for an island dining table with an inbuilt water filtration system. As I had a lot of ideas, Cindy was able to advise which would be feasible in terms of functionality and practicality for daily living without compromising the aesthetics. Communications with her went smoothly throughout the renovation as her contractors did not give any issues and were able to perform their given tasks on time. She would often send pictures and videos of the renovation updates. Her ideas were refreshing, and their prices were straightforward. There were no hidden costs or add-ons. Thanks, Cindy, and I-Chapter.

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Review of i-Chapter
Liu Dake
100% recommend

Reviewed by Liu Dake・Submitted 18 Sep 2022・ Project completed Aug 2022・Designer Sze Kay & Rey

One of my friend recommended me Sze Kay & Rey from i-chapter for my reno work, and the result was just fantastic. You get much better result than your cost. 1. Very good communication from day one. They will listen to your description on what kind of home you want, but won't just blindly follow (that's why we are not designers, they are ...), and are able to give useful recommendation. 2. Very professional and experienced. I always have "oh ok that make sense, I was wrong" moment during the conversation... 3. Will honestly tell you about the balance between budget and artistic outcome and let you choose. Fortunately I chose to raise my budget and now I feel that's the most correct decision I have ever made. Sze Kay & Rey did a really good job. I already told them to wait for my next property purchase lol

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Review of i-Chapter
LJ
Comfortable experience and fabulous work

Reviewed by Li Jiajun・Submitted 18 Sep 2022・ Project completed Aug 2022・Designer Cindy

I-chapter gave us the most satisfying renovation solutions among the multiple interior design companies we had discussion. Cindy is very professional and experienced in this industry. She is always patient and responsible for our numerous question even though the messages were sent quite late. Her effective and pragmatic suggestions make it possible to finish the renovation works within 6 weeks during the pandemic. And I never felt pushed to buy anything over my budget. The experience is comfortable and I would choose her again for my kitchen renovation next time.

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Review of i-Chapter
Michelle Neo
Hassle-Free Experience and a Heavenly Master Toilet

Reviewed by Michelle Neo・Submitted 24 Aug 2022・ Project completed Jul 2022・Designer Ivan

Ivan came highly recommended by a good friend and i was not disappointed. From the get-go, Ivan was friendly and personable. He listened to my wish list and provided his professional views on the possible options. He was attentive to detail, and most importantly, the aesthetic aspects. Some homeowners may not realize our taste (though nice on paper) may not turn out the way we imagine or may be impractical. Ivan attended to all of such issues. The end outcome: A heavenly master toilet. Everyone who has seen it loves it. Some comments: - Now I want to renovate my toilet! - Can I buy your toilet?! One last point: the contractors engaged by Ivan were all top notch. Workmanship was faultless. The tiler at work was like an artist at work! I highly recommend Ivan. I will definitely use his services again ! Many thanks Ivan!

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Review of i-Chapter
Michelle Tan
Wonderful partnership, great attention to details and good quality workmanship.

Reviewed by Michelle Tan・Submitted 21 Aug 2022・ Project completed Jun 2022・Designer Ivan Yeo

Choosing the Interior design company that can fulfill the job during the pandemic early this year is crucial in order to meet our timeline of moving in. I-Chapter is definitely the right choice, as they delivered our completed house on time! We worked with Ivan who is knowledgeable and helpful from the start to the end. Ivan’s strong design eye and taste is aligned to ours, he advises and rejects our choices in a collaborative manner. We appreciate how he is extremely responsive with our numerous questions, even during odd hours and his excellent after-sales service. Most importantly, his professionalism shines through when there’s unexpected issues in our estate which cropped up during the renovation. He made sure that we remain stress-free while we left for our holiday, resolving the issues himself. We are very satisfied with the beautifully renovated apartment with a luxury European themed decor. Thank you Ivan and I-Chapter!

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Review of i-Chapter
Jinlan Chen
Absolutely love my kitchen and kudos to i-Chapter
verified-reviewVerified Review

Reviewed by Jinlan Chen・Submitted 24 Jul 2022・ Project completed Jun 2022・Designer Ivan Yeo

I used i-Chapter for my kitchen and the end result was fabulous ! I always have the general idea of what I want but was missing the eye that is needed to turn my idea into reality ! My designer, Ivan, understood my vision and was fantastic to work with ! He has been so patient, creative and open to incorporating my ideas yet at the same time steering me away from items he knew wouldn't work and are always available via phone and text to talk me through any confusion along the way. The process was really fun and the outcome is way beyond what I have ever imagined, it looks so stunning, functional and also worked very well with my budget. I would highly recommend!

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Review of i-Chapter
Shermeen Niew Chiew Rong
Very professional and fuss free experience

Reviewed by Shermeen Niew Chiew Rong・Submitted 19 Oct 2022・ Project completed May 2022・Designer Sze Kay and Rey

We were very lucky to have the chance to work with Sze Kay and Rey from I-Chapter on our home renovation. They were very patient in listening to our needs and wants, giving their professional feedback and designing a concept and home that were what we had envisioned. And their helpfulness and professionalism did not end when the renovation was completed. The after service provided by them was also responsive and they went the extra mile to help us troubleshoot some technical issues etc. It has been an enjoyable and headache free experience working with them and would definitely recommend their services to people who are looking for professional IDs to revamp and design a home which is both unique and comfortable.

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Review of i-Chapter
Sandy Wu
Excellent After Sales Service

Reviewed by Sandy Wu・Submitted 16 Oct 2022・ Project completed May 2022・Designer Sze Kay and Rey

今年3月装修房子的时候,我一共咨询了10家装修公司,最终选择了I-Chapter的Sze Kay和Rey。选他们的主要原因是我在google review看到很多关于他们的好评,特别是他们的售后服务。我最怕那种收完了钱就找不到人的事情发生,所以虽然他们的报价不是最便宜的,但我还是决定选择他们。而现在事实也证明我的选择是正确的。 整个装修过程中我和Sze Kay合作得很愉快。她很耐心地听取我的要求,陪我挑选材料,及时地向我汇报装修的进展程度。装修期间我搬出去另外租房子住。为了节省租房费用,我只给他们一个半月的时间。他们不仅在一个半月内顺利完成装修,而且质量保证。当我搬进装修好的新家后,不可避免地发现还有一些地方需要修正和改进,有的甚至是在4-5个月之后才发现。让我很满意的是每次联系Sze Kay,她都会及时地回复我,帮我安排有关的承包商来我家处理。 现在我每天回到家都非常开心和安心。开心是因为自己梦想的家园终于实现了。安心是因为我知道万一任何时候出现任何问题,我的装修商都会马上帮我解决。这一切都要感谢I-Chapter的Sze Kay和Rey。以后我如果还有机会需要装修或者是我的朋友需要装修,我都会毫不犹豫地再次选择或推荐他们!

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How we ensure our reviews stay credible
Reviews help build trust and transparency within our community. To ensure reviews are real and unbiased, we practise the following:
Verified reviews are cross-checked against their renovation contract.
We screen reviews and only remove those that are dishonest, duplicated and/or irrelevant (e.g. gibberish).
Interior firms that are reviewed upon are unable to influence us to change their ratings.

Interior Designer Reviews

When choosing an interior designer, we believe that doing your own research matters – and it’s the reason why we have compiled a comprehensive list of independent homeowner reviews from all over Singapore for your reference.

Our reviews are vetted and independently submitted by verified users, so you can be sure that they will help you make the right move in your renovation journey. You may refer to our Review Policy on how we manage and police the reviews.

You can also make a more informed decision by checking out these useful resources and guides:

Hiring an interior designer, contractor or architect for the very first time? Keep an eye out for these key characteristics and details before choosing to work with a design firm and/or service:

  1. Project portfolio – What type of projects has your designer completed to date? Are they a good fit for your needs?

  2. Chemistry – Is your designer a good communicator? Are your interactions pleasant?

  3. Quote – Are you comfortable with your designer’s quotation? How does it compare to similar projects?

  4. Management style – Does your designer handle his work with care? Is he or she on the ball about his/her work?

  5. Reviews and references – What do other clients and/or homeowners say about your chosen designer?

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