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Interior Designer Reviews

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157 reviews
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Verified reviews are cross-checked against their renovation contract.
Goh Meng Zi
Kaden Tiu - Thoughtful Detailed ID

Reviewed by Goh Meng Zi・Submitted 8 Dec 2023・Renovation in progress・Designer Kaden Tiu

If anyone is looking for a detailed, thoughtful Interior Designer, and one who puts in his all, standing on the homeowners' point of view to consider our concerns, Kaden Tiu will be the one to look for! For a preliminary consultation, Kaden considers our wants for Wabi-Sabi theme and has proposed and showed us the type of laminates on cabinets that will be suitable on our 1st meeting (this step is usually in the middle of the reno process). What stands out to us is when he showed us his portfolio of the tiles he matched for his clients. It is rare for an ID to actually go to the site to do the match of the tiles' grains (ensuring the grains to be put up will be at best placement) before the tiles are being stick onto the walls and difficult to changed thereafter. Most ID do not look after this portion and leave it to the contractors to do the tiling works, which may sometimes forms ugly, mismatched tiles' grain on that piece of work. His creativity to help home owners are also shown in his painting works and ceiling lights in his portfolio! Last but not least, we had a challenge of putting 2 adults and 2 young children in 1 common room. With beds, wardrobe and probably tables. No matter how things are being thought of (e.g. most ID gave bunk beds as the solutions, but it won't work cos' they are very very young children, will fall), its difficult. Yet Kaden considers our concern (did not just discard it), and thought of a way beautifully to have everything in place at our 4th meetup. Oh, and out of 7 IDs we have seen, Kaden is the only one who could freehand draw out 3D on the spot, just to explain to us how things will look like. All in all, he's one of the best ID we have seen! Really appreciate his thoughtfulness, detailness and creativity!

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d
Great Interior Designer! 100% Recommend!

Reviewed by david・Submitted 15 Jan 2024・ Project completed Dec 2023・Designer Jasmine

We met with Jasmine and a couple other ID's before making a decision. From the beginning, Jasmine understood what we were looking for and was very easy to talk to about the whole project. Everything was great, from the floorplans, the renders, the edits and all of our requests! Jasmine was great guiding us through all the decisions we had to make, from tiles, lights, toilets, light switch locations, closet designs.. everything! She is an amazing project manager, and everything went as scheduled! 100% recommend!

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JL
Beautiful Home by FSI

Reviewed by John Lim・Submitted 25 Nov 2023・ Project completed Nov 2023・Designer Raymond

This is my second time engaging FSI and they continued to impress me with the quality and design concepts. We spent a lot of time on the 3D drawings and Raymond had entertained all the changes and amendments so that we can have a good appreciation of the final product During the renovation process, I would say it was pretty smooth and schedule was on time for hand over. Perlinda who was our project manager had handled the timeline well and was careful with the details on the carpentry. A special shoutout to the carpenters who did an extremely marvellous job fabricating the herringbone feature wall. They are simply spectacular! Both my wife and I were loving it every minute of the new home. Thanks FSI

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JN
Fulfilling and hassle-free renovation journey with Leon and Perlinda

Reviewed by Jason Ng・Submitted 27 Nov 2023・ Project completed Sep 2023・Designer Leon Luo

Right from the onset, my wife and I could tell that our designer Leon was experienced, patient and creative to transform the vision of our new home into reality. We have always desired a myriad colour palette for our home, including pop of colours, which we understand is not easy to gel into the overall theme. From the first 3D renders, we knew Leon had the same visualisation as us. Besides the renders, which we enhanced multiple times, Leon offered advice on the furniture placement and purchase, ensuring alignment with our theme. Perlinda was the project manager, and together with Leon, were attentive, responsive and accommodative to our requests, regardless of time of day. Sometimes we even had last-minute changes which they still expertly incorporated. More importantly, they made sure to take our minds off the nitty-gritty details, making our renovation journey hassle-free and within our expected budget. Despite us pushing for a tight timeline and unforeseen delays with the renovation permit, Leon and Perlinda managed to deliver the project on-time with a respectable quality. Also, any issues and defects (all minor ones) were expediently rectified, allowing our family to move in without paying another month of rent! Certainly glad that we chose Free Space Intent to partner us on this pivotal phase in our home journey. Highly recommended for anyone looking for a hassle-free and fulfilling experience.

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JT
Renovation of room and bathroom

Reviewed by Jolene Tan・Submitted 22 Oct 2023・ Project completed Sep 2023・Designer Raymond

Raymond was patient, attentive, responsive and meticulous in his discussions with my parents on the design and construction of an extended room and bathroom in my parent’s house. He was able to listen to their needs and modify his designs based on their specifications. He ran through with them the timelines and was even ahead of the scheduled completion with his works! They were very pleased with the work of his team who were all professional , creating minimal disturbance, noise and dust during the renovation, allowing my parents to remain living in the house the entire time of renovation. Well done !

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Jarrel
Highly Recommended

Reviewed by Jarrel・Submitted 23 Sep 2023・ Project completed Aug 2023・Designer Raymond & Kaden

This is the second time we engaged FSI for our home renovation. Had a very good experience working with them for our first home, and when we got our next home, without any doubts, we engaged FSI again. FSI team listens to your needs, provides so much assurance and peace of mind throughout the whole renovation process. Wonderful project management - the team handled the whole renovation process efficiently, manage the schedules with the various contractors and suppliers and provide us with constant progress updates. We hardly need to go down to the site to check on the progress. Prompt and patient - they were responsive in their replies to our queries or any requests that we have. We had made quite a number of changes during the design stage, they were very patient in listening to us and tried to incorporate our feedback into the design. At the same time, they provided us with their advice and recommendations. Though FSI’s fees are on the higher side, you will be assured of quality, customer satisfaction and a peace of mind - from the start till end. Overall, we are very satisfied with our renovation. If you are looking for ID to renovate your home, we would highly recommend FSI! Once again, thank you FSI team - Raymond, Kaden and Perlinda for ensuring the entire process is smooth and hassle free!

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Karol Ann Tan Yuling
We'd gladly work with Jasmine and team again!

Reviewed by Karol Ann Tan Yuling・Submitted 22 Jun 2023・Renovation in progress・Designer Jasmine

We engaged Jasmine for her design services after seeing her portfolio online and we thoroughly recommend working with Jasmine. Do note that this post only reviews the design work completed on our home and not the renovation itself as we have gone with another contractor for that (more on this later!). *Reasons we would recommend Jasmine from FSI:* Firstly, she's versatile. We had initial reservations as even though we liked the work featured on her existing portfolio, the projects gave off a Wes Andersen-esque vibe and ours was a more neutral, earthy aesthetic. Jasmine never imposed her personal preferences on us, and instead worked with the looks and ideas we'd pinned. This leads me to another plus point about working with Jasmine. For design noobs like us who have a vague idea of what we like but are not very good at articulating what we want, Jasmine was wonderful to work with. Based off our pinterest boards, she came up with renders that we were happy with from the first draft. In fact, most of the changes we suggested were cosmetic as we were happy with the ideas she had proposed. Jasmine was pretty intuitive about what we wanted, even when we couldn't quite describe it. Prior to signing with FSI, we had gone to three other IDs with the idea of building a kitchen island. All three suggested the same configuration we had come up with on our own, and we weren't fully satisfied with this as the island for this configuration was too small. After a couple of discussions with Jasmine, she came up with a way to open up the kitchen and expand the island into a curved peninsular that flows organically with the rest of our dining area floorplan. Service wise, Jasmine and her team were very prompt and patient in responding to queries that we had, and changes we asked for were delivered in a timely manner in subsequent renders. We didn't have to chase them (in fact, we were probably the tardy ones when it came to responding at times :P) All in all, we are very happy with Jasmine's work and we wish we could have continued with FSI for the renovations. We engaged Jasmine for her design services and she has done a fantastic job. However, the FSI quotes for renovation works were on the high side, and we decided to engage a different contractor to oversee renovation in the end. There were no hard feelings as we had engaged Jasmine for her design services, and had paid a fee for the 3D renders, material list, furniture floor plan etc. On her part, Jasmine was very gracious about us going with a different contractor, and has continued to respond to our queries promptly. Again, we're not commenting on their renovation services only because we have not worked with them in this area, but we would very enthusiastically recommend FSI and Jasmine for their design services.

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SW
An enjoyable renovation journey.

Reviewed by Shao Wei Yuen・Submitted 4 Nov 2023・ Project completed Jun 2023・Designer Leon Luo and Kaden Tiu

Leon and Kaden were professional, service-oriented, transparent and honest. From our engagements since our first meeting, it was clear their primary interest was to meet our needs, and not to push their own ideas or chase after sales numbers. They were patient in answering our queries, and realistic in their project budget and timeline estimation. When we went to source for fixtures and choosing of materials, they readily offered alternatives for consideration, did not rush us into making any decisions, and were prepared to make repeated trips so as to gave us time to consideration. Leon and Kaden always kept our design theme in mind when evaluating our ideas. As design lead, Leon was open to our ideas but also did not shy away from challenging them in a constructive manner if he felt the need to do so. He placed high emphasis on practicality and liveability. The design discussions we had with them was something that we enjoyed and appreciated greatly. Kaden was always responsiveness and punctual. Ever affable and polite, he responded to our queries during off-duties hours, even while he was on leave. He always checked in with us whenever there were changes on-site to previously agreed decisions, and willingly did up sketches and wireframe drawings to help us better visualise the changes spatially. The project was executed professionally and smoothly, and was delivered on time and on budget. There were no unexpected surprises during the 3-month long site works. They provided good after-sales services and had no qualms getting their contractors to fix up issues and touch ups at our requests, even for a request I raised 3 months after the project was handed over. Our entire renovation experience was stress and trouble free. My family really enjoyed partnering with them in our renovation journey!

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TT
Efficient Project Management

Reviewed by Tay TY・Submitted 14 Jul 2023・ Project completed Apr 2023・Designer Leon & Brandon

It was through my daughter's renovation that we knew about FSI. The discussion with Leon and Brandon was very engaging. They were able to understand most of our requirements and we felt very comfortable working with the team. But upon receiving FSI's quotation, we honestly felt it was on the high side. But after in depth understanding of the renovation process, we believe what we are we paying for is for quality and reliability. I guess eventuallly no matter how we compare, we would still find prices 'too high' as a consumer, even if the price is below market rates. We decided not to risk and pay a bit more for accountability and quality works, and the after sales service. The renovation experience was very smooth sailing, of course with some minor hiccups here and there. And most importantly was the managing of the timeline, which was very important for us to plan our moving dates. Communications on the project schedule was very clear. Although there were some slight delays, but the FSI Team managed the situation very well and allowed us to moved in within our expected dates. Overall we were very satisfied with the working experience with Leon and Brandon. And the price we paid really saved us the unnecessary worrries. And on a personal note, taking responsibility on the entire project is one of my utmost concerns. But we are very happy that FSI has fulfilled this task.

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JP
Bespoke designs, high quality and strong delivery outcomes

Reviewed by Jason Png・Submitted 29 May 2023・ Project completed Apr 2023・Designer Raymond Seow

We worked with Raymond, Perlinda and Aaron from Freespace Intent (FSI) for our Renovation Project. We never looked back. This team provides so much assurance in terms of design, quality and peace of mind for busy families or people who cannot oversee their housing project. In short, this team delivers what was promised. No regrets. Only complaint – not the mass market pricing or for those light on budget. Don’t expect discounts. Instead look at delivery. We shortlisted FSI amongst a number of other firms which were recommended by Qanvast based on our preference and inputs. We called the firms up and met the designers either in-person or over zoom. We wanted to check the chemistry between ourselves and the designer as well as to see what are some of the preliminary thoughts they would have for our new place. We like people who can think out of the box as our place has a number of constrains. We would not want cookie-cutter designs and also "yes-man" designers. We like our designer to challenge our thinking and can integrate common sense to beautiful aesthetics to suit our lifestyle. We are a small family with young kid. We like our place to be bold, aesthetical pleasing and yet practical (yes. Lots of storage needs). FSI designs homes as if it is for themselves. The FSI team truly understand our needs. Raymond shares openly and make suggestions about technology, lighting and proposes exciting conceptual designs for our new place. Like many new home owners, we tend to get overly excited about the design and perhaps overboard at times. Raymond was patient and worked with us to explain the whys and the why-nots. Aaron puts the concepts to perspectives so as to help us visualise the design. I lost count how many times Aaron accommodated our many requests to change the colours and designs. Some were radical changes (some were discarded even after painful hard work) and some were tweaks until we are finally happy to what we see. Late night meetings are common at FSI. Raymond and Aaron are always around for these critical meetings. We had a timeline to meet. The team understood our challenge notstanding the renovation process cutting into festive period like Christmas, New Year and Chinese New Year. Perlinda is a very important and critical person to see through the execution. She is our dedicated project manager at the site. The person whom we reach out often on big and small issues (no issues are too small) and the one who update us regularly on the renovation progress. Perlinda is practical and patient and always ready to address our queries. She is definitely a problem solver for all the issues and thinks out of the box. We lean on her heavily throughout the renovation process. She manages the contractors well and ensures timely completion to meet the timeline. Last but not least, FSI’s team of contractors offer high quality and good services. Their suppliers also provide great service and good recommendations. Again, not the mass market pricing but not overboard. We will ask Raymond and Perlinda about a problem and they will usually have someone/contractor in mind to recommend. Overall, we are highly satisfied with our renovation. The finished product looks very close to the proposed perspective. Since moving in the new place for about one month, we are very happy with our place and won’t hesitate to recommend the FSI teams to anyone looking for bespoke designs, high quality and strong delivery outcomes. Thank you team for the hard work.

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TL
Love our overall experience

Reviewed by Tony Leo・Submitted 23 May 2023・ Project completed Mar 2023・Designer Leon

FSI was referred to by our darling friends who has worked with them twice! So, it was no brainer for us to work with FSI, and especially with Leon. At first, since it was our first home, we were nervous and looking at all the big numbers, plus knowing how much of a renovation we had to do, we were unsure if we made the right decision, but all that worry melted away when we started working closer with Clovie and Leon. Leon is extremely patient and listens to what, I mean everything we had to say and incorporated all those ideas and feedbacks we had into the design. Having Clovie who helped us with the measurements, and taking down every single detail we had and having all those details showing up in the many plans really gave us the assurance we needed. After a few months and seeing how the design came to life is such an amazing feeling! Also, Leon told us that he will always be there to help us post-renovation! Overall, long story short, FSI is amazing and we love our overall experience!!

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J&
A dependable and creative partner in building our forever home

Reviewed by Jon & Emmy・Submitted 5 Jun 2023・ Project completed Jan 2023・Designer Raymond and Jasmine

The team at FSI - Raymond and Jasmine were great to work with. They kept us involved throughout the process and collaborated with us to bring our vision to life. They seamlessly incorporated our ideas into the new designs, making everything flow together beautifully. The project management was impressive. They handled everything efficiently and worked well with other vendors and suppliers. Their attention to detail was evident in every aspect, from the materials chosen to the placement of each element. The team's commitment to my satisfaction was outstanding. They provided excellent customer service throughout the entire process, making it stress-free and enjoyable. I can recommend FSI to anyone looking for a fantastic interior design experience. Their expertise and dedication are remarkable. Thank you, Raymond and Jasmine!

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Reviews help build trust and transparency within our community. To ensure reviews are real and unbiased, we practise the following:
Verified reviews are cross-checked against their renovation contract.
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Interior Designer Reviews

When choosing an interior designer, we believe that doing your own research matters – and it’s the reason why we have compiled a comprehensive list of independent homeowner reviews from all over Singapore for your reference.

Our reviews are vetted and independently submitted by verified users, so you can be sure that they will help you make the right move in your renovation journey. You may refer to our Review Policy on how we manage and police the reviews.

You can also make a more informed decision by checking out these useful resources and guides:

Hiring an interior designer, contractor or architect for the very first time? Keep an eye out for these key characteristics and details before choosing to work with a design firm and/or service:

  1. Project portfolio – What type of projects has your designer completed to date? Are they a good fit for your needs?

  2. Chemistry – Is your designer a good communicator? Are your interactions pleasant?

  3. Quote – Are you comfortable with your designer’s quotation? How does it compare to similar projects?

  4. Management style – Does your designer handle his work with care? Is he or she on the ball about his/her work?

  5. Reviews and references – What do other clients and/or homeowners say about your chosen designer?

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