Reviewed by Lee Kee Wei・Submitted 22 Aug 2021
I would highly recommend automate Asia to anyone who is interested in setting up their home automation system! Even though I have only bought the device from Edwin, but he was quick to respond to any queries and was very helpful in answering any question pertaining to setting up. When I encounter some issue with the module connection, he even went the extra mile to come all the way to my house to troubleshoot the problem on a public holiday. Their after sales service is exceptionally good and I felt like my home was in good hands with their products and service.
Reviewed by Simon Sim・Submitted 18 Aug 2021
Was pondering to get my Homey from Europe or Singapore. And I am glad that I got it from Automate Asia. Reason being their 2 years warranty is consider local with no lost time in my home automation journey. On top of that, they also contributed to the homey community thru their app development. This made my home integration so much easier. Lastly, would like to give special thanks to Edwin for his entiring effort to support my dumbness.
Reviewed by Oh Boon Ping ・Submitted 9 Aug 2021
Purchased my entire smart home set up from Jason. He was able to advise on the appropriate products suited for my needs without pushing items which i do not need. Subsequently, as my renovation ran into issue, Jason was helpful in providing his personal advice and contact. Finally after moving in, Jason provided continuous support towards troubleshooting of devices. When he was not available, he asked Mike to assist which he did on a timely basis. Overall, the quality of the products is good but the service is top-notch. Really happy with Jason and team for the useful help and advices! Looking forward to further advance my smart home journey with them.