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Smart Digital Solutions
Smart Home
1 Review
"Smart Digital Solutions is and will always put our customers need on priority and offering our best pre and after-sales services to our customers."
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At Smart Digital Solutions, we are always making the efforts to have our customers consistently recognize the value we offer. We accomplish this, not only through leading R&D, Product Designs, sales and marketing activities but also through high quality and distinctiveness of its products to become a world-class brand.
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Reviews (1)
No After Sales Service after a year
Reviewed by 周芔儀・Submitted 13 Oct 2022
We found them through google search in end 2021 as our re-sale flat are in the midst of renovation and we were keen to make our home a smart home. The products we had is not as good as what we expect. The smart home was setup in early 2022. However, it just less than a year. We encounter problems with one of the products. Also, our TV as well as the air-conditioning units are not properly set-up. The service provider said that our air-con units are consider new in the market, he need to find out how to setup the smart service. To date, 10 months after the discussion. They don't bother to follow up or update us whether they have found a solution to solve the issue. We paid for a service, we would expect they provide a good and appropriate service. Personally, I WILL NOT recommend them to my friends or relatives.
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