Dual @ Arab Street

Designed by 13th Design Studio

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Property Type
Commercial
Property Status
New
Area Size
148m²
Cost
S$35,000
Style
Contemporary
Renovation Duration
6 weeks
Year of Completion
2019
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Works included

  • Carpentry
  • Flooring
  • Hacking
  • Tiling
  • False Ceiling
  • Aircon
  • Electrical Rewiring
  • Plumbing
  • Feature Wall
  • Painting
  • Wallpaper
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About 13th Design Studio

13th Design Studio is an interior design firm that focuses on creating good designs with lasting impression. ​ Founded in 2017, we specialize in Residential and Commercial design projects. We help our clients mainly in the following areas up from space planning, material selections and project management down to soft furnishing selections. ​ "Anything but Ordinary" is our design philosophy. We are a group of inquisitive designers who seek to explore and break away from the conventional designs, creating forms that meet function. ​ We seek to create design that is well-suited to each individual homeowner & business owner, guiding them through the whole process from the start of conceptual design to the completion of the building project.
13th Design Studio is an interior design firm that focuses on creating good designs with lasting impression. ​ Founded in 2017, we specialize in Residential and Commercial design projects. We help our clients mainly in the following areas up from space planning, material selections and project management down to soft furnishing selections. ​ "Anything but Ordinary" is our design philosophy. We are a group of inquisitive designers who seek to explore and break away from the conventional designs, creating forms that meet function. ​ We seek to create design that is well-suited to each individual homeowner & business owner, guiding them through the whole process from the start of conceptual design to the completion of the building project.Read MoreHide

Rating

4.3
Based on reviews left by homeowners
Professionalism4.3 / 5
Workmanship4.3 / 5
Project Management4.1 / 5
Design4.3 / 5
Reviews (7)
Jessica Tan
Poor project management, poor response. Frustrating and painful to work with.
verified-reviewVerified Review

Reviewed by Jessica Tan・Submitted 19 Sep 2022・ Project completed Jan 2022・Designer Philip Chong

I was presented a good design that I like and all started well and I trusted Philip and his team 100% until I realized the kitchen wall that is meant to be built was not done and worse of all it was missed out in submission to HDB. Many issues surfaced and I had to monitor the project as if I'm the project manager on site. Their contractors were often not given clear instructions and work done on site had to be rework after I point out the mistakes (they didnt even realized the work was done wrong!). I recognized 2021 was a challenging year with shortage of labor and materials but at the very least they should be managing the customer but all I experienced was the other way round. I had a rented apartment that I had to extend 2 times at the eleventh hour because they couldn't complete the work for my move. The nightmare came when my landlord could not extend any further as they have new tenant moving in, I had to move in to an unfinished house after 5-6 months since work started on site. This is only a 3 room HDB flat. The wardrobe was incomplete and main gate was without lock when i moved in...they gave the gate contractor wrong instruction or maybe no instruction and they damage the gate. They also didn't coordinate with the digital lock vendor whom they recommended and I ordered through them. I moved in to a house having to use a chain with padlock. I also had to endure a power trip on the 3rd day of CNY. Their carpentry work has lots of issue. The wardrobe sliding door had to be replaced 3 times due to warping and bubbles. Had to change design because the replacement door still couldn't work well. Now 8 months post handover, the wardrobe door is having issue again. Feedback to Philip and as usual no reply. He didnt even bother to read my messages even though he was online. Such unprofessionalism. I should have insisted on retaining some of their fee until the 12 months warranty is due. I concluded they are good designer with poor project management skills. Also very unprofessional to ignore on defects during warranty period. If you want to test your patience and horne your project management skill, then engage them. He made lots of promises (big and small) and under delivered. Best to look at payment terms carefully and retain a sum until warranty period is over to play safe if you decide to hire this firm. Advise to avoid large payment upfront.

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Jessica Tan
Poor project management, poor response. Frustrating and painful to work with.
verified-reviewVerified Review

Reviewed by Jessica Tan・Submitted 19 Sep 2022・ Project completed Jan 2022・Designer Philip Chong

I was presented a good design that I like and all started well and I trusted Philip and his team 100% until I realized the kitchen wall that is meant to be built was not done and worse of all it was missed out in submission to HDB. Many issues surfaced and I had to monitor the project as if I'm the project manager on site. Their contractors were often not given clear instructions and work done on site had to be rework after I point out the mistakes (they didnt even realized the work was done wrong!). I recognized 2021 was a challenging year with shortage of labor and materials but at the very least they should be managing the customer but all I experienced was the other way round. I had a rented apartment that I had to extend 2 times at the eleventh hour because they couldn't complete the work for my move. The nightmare came when my landlord could not extend any further as they have new tenant moving in, I had to move in to an unfinished house after 5-6 months since work started on site. This is only a 3 room HDB flat. The wardrobe was incomplete and main gate was without lock when i moved in...they gave the gate contractor wrong instruction or maybe no instruction and they damage the gate. They also didn't coordinate with the digital lock vendor whom they recommended and I ordered through them. I moved in to a house having to use a chain with padlock. I also had to endure a power trip on the 3rd day of CNY. Their carpentry work has lots of issue. The wardrobe sliding door had to be replaced 3 times due to warping and bubbles. Had to change design because the replacement door still couldn't work well. Now 8 months post handover, the wardrobe door is having issue again. Feedback to Philip and as usual no reply. He didnt even bother to read my messages even though he was online. Such unprofessionalism. I should have insisted on retaining some of their fee until the 12 months warranty is due. I concluded they are good designer with poor project management skills. Also very unprofessional to ignore on defects during warranty period. If you want to test your patience and horne your project management skill, then engage them. He made lots of promises (big and small) and under delivered. Best to look at payment terms carefully and retain a sum until warranty period is over to play safe if you decide to hire this firm. Advise to avoid large payment upfront.

Read More
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Property Type
HDB
 
Property Status
New
 
Area Size (m²)
Budget (S$)
Keys Collected
Yes
 
Style Preference
No Preference
 
This firm has a minimum budget requirement of S$30,000. You will not be eligible for the Qanvast Guarantee as this firm is not subscribed to Qanvast’s recommendation service.
13th Design Studio is currently unavailable to take on new projects.

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