About Carpenter Direct
Rating
Verified ReviewReviewed by Irene Yeo・Submitted 16 Jun 2022・ Project completed May 2022・Designer Lara
Lara from Carpenter Direct was the ID that I engaged to renovate my kitchen. She came back with a quote which may not be the cheapest but she was helpful with her advice in respect of what I should include or omit to ensure that i keep to my budget for the renovation. Lara was also very responsive and provided prompt answers whenever i had questions and often backed up with pictures and examples of what I could expect. From a personality perspective, Lara was easy-going, engaging and did not put on any airs. Further, I am impressed with the timeliness of her responses and her ability to keep to committed timelines. The completion of work and the hand over of the kitchen was per her initial projection (within 2 weeks). This was particularly helpful as some other IDs that I had spoken with needs 5 weeks. Lara also provided me with periodic updates on the status of the renovation which allowed me to have the peace of mind without extensive oversight on a regular basis or having to micro-manage the renovation. Any requests for rectification (e.g. paint touch-up) were promptly dealt with without fuss. She even managed to find me matching tiles within 1 day to fixed a small area of the kitchen wall. Had some minor issues towards the tail end of the renovation (e.g. the glass contractor broke one piece of the glass that was to be fixed on the wall and damaged the new cupboard plus the vinyl flooring), she fix the issues as soon as reasonably possible. We appreciated her ability to stay focused on finding a solution to delivered the best outcome without allowing the issue to devolve into a "your problem / my problem" situation. I also received good compliments on the quality and workmanship of the carpentry from family members and friends who saw the new kitchen. Lara also did her own QC on her end, and any pieces of carpentry which were determined by her to not be up to standard were also rejected and sent back for reworking prior to installation. I would highly recommend Lara if you are looking for an ID to help with your home renovation! 👍🏻
Verified ReviewReviewed by Irene Yeo・Submitted 16 Jun 2022・ Project completed May 2022・Designer Lara
Lara from Carpenter Direct was the ID that I engaged to renovate my kitchen. She came back with a quote which may not be the cheapest but she was helpful with her advice in respect of what I should include or omit to ensure that i keep to my budget for the renovation. Lara was also very responsive and provided prompt answers whenever i had questions and often backed up with pictures and examples of what I could expect. From a personality perspective, Lara was easy-going, engaging and did not put on any airs. Further, I am impressed with the timeliness of her responses and her ability to keep to committed timelines. The completion of work and the hand over of the kitchen was per her initial projection (within 2 weeks). This was particularly helpful as some other IDs that I had spoken with needs 5 weeks. Lara also provided me with periodic updates on the status of the renovation which allowed me to have the peace of mind without extensive oversight on a regular basis or having to micro-manage the renovation. Any requests for rectification (e.g. paint touch-up) were promptly dealt with without fuss. She even managed to find me matching tiles within 1 day to fixed a small area of the kitchen wall. Had some minor issues towards the tail end of the renovation (e.g. the glass contractor broke one piece of the glass that was to be fixed on the wall and damaged the new cupboard plus the vinyl flooring), she fix the issues as soon as reasonably possible. We appreciated her ability to stay focused on finding a solution to delivered the best outcome without allowing the issue to devolve into a "your problem / my problem" situation. I also received good compliments on the quality and workmanship of the carpentry from family members and friends who saw the new kitchen. Lara also did her own QC on her end, and any pieces of carpentry which were determined by her to not be up to standard were also rejected and sent back for reworking prior to installation. I would highly recommend Lara if you are looking for an ID to help with your home renovation! 👍🏻
