Bukit Batok West Avenue 5 (Block 436A)
Designed by EA Interior Design
About EA Interior Design
Rating
Reviewed by Cecilia Wong・Submitted 15 May 2020・Project completed Jan 2019・Designer Andy/Edwin
Renovation of my house was done and handed over on 5 Jan 2019, with 2 years warranty. My working experience with Andy was smooth and issues were swiftly resolved. This year Mar, there is a leakage from my sink drainage to the neighbour's house below me. I tried contacting EA Interior Design many times and after some time, I managed to get in touch with Edwin. He told me that Andy has left and after checking out the issue I had, he told me that their renovation covers only installation of sink above the drainage, any leakage within the drainage is not their problem, it's the last contractor's responsibility (FYI, that drainage was done appx 30 years ago when HDB build the flat). WOW! What an amazing explanation! After some argument with him, he grudgingly agreed to send a plumber down to do waterproof sealing when the COVID situation eases. Of course, that never happened. I had to find another plumber to do the sealing. The plumber told me that they did not do a proper job of directing water straight into the drain pipe that's why there's water seepage. Now a cabinet that they installed above the sink is drooping and as expected, no reply from Edwin. My advise to potential customers: Avoid this company at all costs!
Reviewed by Cecilia Wong・Submitted 15 May 2020・Project completed Jan 2019・Designer Andy/Edwin
Renovation of my house was done and handed over on 5 Jan 2019, with 2 years warranty. My working experience with Andy was smooth and issues were swiftly resolved. This year Mar, there is a leakage from my sink drainage to the neighbour's house below me. I tried contacting EA Interior Design many times and after some time, I managed to get in touch with Edwin. He told me that Andy has left and after checking out the issue I had, he told me that their renovation covers only installation of sink above the drainage, any leakage within the drainage is not their problem, it's the last contractor's responsibility (FYI, that drainage was done appx 30 years ago when HDB build the flat). WOW! What an amazing explanation! After some argument with him, he grudgingly agreed to send a plumber down to do waterproof sealing when the COVID situation eases. Of course, that never happened. I had to find another plumber to do the sealing. The plumber told me that they did not do a proper job of directing water straight into the drain pipe that's why there's water seepage. Now a cabinet that they installed above the sink is drooping and as expected, no reply from Edwin. My advise to potential customers: Avoid this company at all costs!
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