Yuan Ching (DBSS)

We had the amazing privilege of having Pamela design and build our first home. We intiilaly had trouble with design ideas but Pamela, being creative and experienced, managed to navigate through the physical/structural challenges of the home and conceptualise amazing ideas which always led to oohs and aahs. Moreover the design stage was full of fun and excitement, meetings were never dull! It helps that she's also amazing with freehand drawing, allowing us to visualise her ideas on the spot via her 3d sketches (not to mention they were drawn pretty close to scale) We ultimately went with Pamela, as we hit off quite well from the onset and were very comfortable with her. We also noticed that she was proactive, and creative, with amazing design acumen. She was quick to respond and counterpropose ideas and solutions when met with limitations/challenges - giving us assurance that the reno phase would be in good hands to propose any ideas should there be challenges met. The reno phase was largely smooth and Pamela did provide us regular updates on the progress. Although we were unfortunate to face some hiccups (not Pam's fault), Pamela was very reassuring and assertive to ensure that the issues were dealt with and that really gave us peace of mind through the journey. She took time to meet us on site to discuss through the options, and even then did come up w pretty amazing ideas/alternatives which really helped us with decision making. Fast forward 2.5 mths, we're now sitting in our beautiful new home writing this review. Our journey could never have been smoother thanks to Pamela and her team. Special shutout to the team from Fifth Avenue as well - Louis and Lucas, who've also helped chip in their professional advice during the reno journey. Thank you Pamela, for walking this chapter with us and we really love what you've done w the home - transforming it into something that's so beautiful and functional. You've really shown that you're versatile and have a keen sense of design, having done projects ranging across various styles. The contractor team from Fifth Avenue wee all also very professional and exhibited great workmanship. Would definitely recommend Pamela to anyone looking to build/redesign your home!