Serangoon Avenue 2

"Wah, who is this chao ah beng?" were the first words in our head when we first met up. Everyone wants a renovation journey with no hiccups or problems. Everyone wants to say it was smooth from day 1 to the final days of the renovation. but it is never the case. What makes the difference is who is on this journey with you, especially during should tough times. I came across a Facebook ad (yes they work, pump more money into this for reach) and being intrigued by the design, decided to enquire more. And I was contact by Jerry, the designer in the ad. By the time I got to Jerry, I have probably went through 5-6 designers. But what made Jerry shined was his proactiveness and his ability to problem solve. I only gave him probably 4-5 photos of the style we wanted as opposed to the million of photos we sent to the other designers. Within the same hour, he had already done up layout planning, and by night time, he showed us perspective drawings of our room. All this was done even before we met him face to face for the first time. During the consultations, we had gazillion questions for him and he answered everyone of them to help us understand easily. When we had design questions, he would draw it up on the spot for us and this really helped him shine and he was easy to talk to, and understood what we wanted. He is definitely not a YES MAN, because we had so many ideas thrown to him, if it works, it works, if it doesn't or deemed unnecessary, he would straight up tell us its a waste of money or ugly. Eventually after a few ping pong shows, we gladly decided that Jerry would be the one to work together with us in our renovation journey. He wasn't the cheapest, he wasn't the most expensive, but its is character that ultimately helped us made the choice. Came the renovation, there were weekly updates, videos, images and messages shared with us on the progress. And of course there were minor hiccups and problems that arise, but this is where the person you choose to go through this journey with you matters. Jerry took up the issues and helped us to solve them, helping us make the problems seem easier to manage. But nothing is unsolvable, you just need a person that come up with solutions, and Jerry was that problem solver. More importantly, there were no surprise additional cost during the renovation journey, I have read one too many cases of additional cost that are incurred, we are lucky and glad that everything initially quoted is 100% transparent and there was no shocking extras. Alas the renovation journey has ended. There are little minor touch ups here and there that are expected and Jerry has helped with all of them. Jerry has definitely helped us to create and build our dream home. We are really happy with the end product and really couldn't have asked for more (unless with more $$, that's a different story) from Jerry. His professionalism, pro-activeness, definitely made this whole journey a pleasant and wonderful one. If To Jerry, thanks bro, Thank you for helping us build our dream home. It has been a pleasure to have worked together with you throughout this renovation journey. I am very sure our paths will cross again in the future and I would gladly recommend you to whoever that is looking for an ID for their houses. Maybe down the road when I strike 4D or TOTO and move to a bigger house, will definitely we contacting you. Cheers. TL;DR - Jerry from I-Chapter is a very good ID. You will have no regrets choosing him. 5/7 will recommend Jerry.