Bukit Batok West

Designed by Space Atelier

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Property Type
Apartment
Property Status
New
Cost
S$56,000
Style
Modern, Industrial
Renovation Duration
8 weeks
Year of Completion
2019
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Works included

  • Carpentry
  • Flooring
  • Hacking
  • Painting
  • Plumbing
  • Feature Wall
  • Electrical Rewiring
  • Aircon
  • Tiling
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About Space Atelier

Imagination inspires great design. Our goal is to capture the balance between dynamic design & functional home that reflects the homeowner's personality. With all our experience and expertise, we focus on creating clever designs that allow your home to look beautiful and fit your lifestyle requirements. Great design must be functional and easy to live-in every single day. West Showroom: 321 Alexandra Road, #02-28 Alexandra Central, Singapore 159971
Imagination inspires great design. Our goal is to capture the balance between dynamic design & functional home that reflects the homeowner's personality. With all our experience and expertise, we focus on creating clever designs that allow your home to look beautiful and fit your lifestyle requirements. Great design must be functional and easy to live-in every single day. West Showroom: 321 Alexandra Road, #02-28 Alexandra Central, Singapore 159971Read MoreHide

Rating

4.6
Based on reviews left by homeowners
Professionalism4.7 / 5
Workmanship4.5 / 5
Project Management4.6 / 5
Design4.5 / 5
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5-star Reviews
30 Reviews
Accreditation
HDB-registered
HDB-registered
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Reviews (159)
Elizabeth Ng
My master bedroom feature wall cracked
verified-reviewVerified Review

Reviewed by Elizabeth Ng・Submitted 16 Jul 2021・Project completed Oct 2020・Designer Sherlyn

My master bedroom feature wall came cracked and Space Atelier did attempted to fix once and it cracked again. They did not follow up and the matter was left hanging since 22 May 2021. Disappointing experience with the company and designer. Called to talk to the boss and chief designer but was gate keep by the admin. Designer also did not update further rectification dates. I had to follow up the matter by myself. Very frustrating experience.

company-logo
Response from Space Atelier

Hi Elizabeth, we would like to clarify that the project was completed and handover in Oct 2021 and it didn’t came like this.

We have checked with our designer Sherlyn on the silicone splitting issue between the wall & your master bedroom headboard and would like to clarify on the following based on her whatsapp record

Sherlyn received your message on 22nd of May on the said defect and proceed to arrange for our carpenter to rectify the issue on the 8th of June.

Thereafter you text her again on the 3rd July for the same issue and subsequently asked for a full refund of the wall and rejected further rectification and to compensate the fluted panel/ wallpaper/ false ceiling and lightings is a bit too much for us to bear.

All along she have been following up and it’s only during the 2nd notification that our branch manager Jeff was been informed.

Such silicone splitting is common due to expansion and contraction especially if they are exposed to UV or near windows.

Nevertheless, please allow our manager Jeff to assess the condition which he had arranged with you on the 28th July before we make an conclusion, our carpenter will also be coming along with him and will rectify the defect on that day if permissible. We seek your understanding that the time taken for rectification is longer than usual, as we are heavily affected by the shortage of workers due to the convid situation.

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Elizabeth Ng
My master bedroom feature wall cracked
verified-reviewVerified Review

Reviewed by Elizabeth Ng・Submitted 16 Jul 2021・Project completed Oct 2020・Designer Sherlyn

My master bedroom feature wall came cracked and Space Atelier did attempted to fix once and it cracked again. They did not follow up and the matter was left hanging since 22 May 2021. Disappointing experience with the company and designer. Called to talk to the boss and chief designer but was gate keep by the admin. Designer also did not update further rectification dates. I had to follow up the matter by myself. Very frustrating experience.

company-logo
Response from Space Atelier

Hi Elizabeth, we would like to clarify that the project was completed and handover in Oct 2021 and it didn’t came like this.

We have checked with our designer Sherlyn on the silicone splitting issue between the wall & your master bedroom headboard and would like to clarify on the following based on her whatsapp record

Sherlyn received your message on 22nd of May on the said defect and proceed to arrange for our carpenter to rectify the issue on the 8th of June.

Thereafter you text her again on the 3rd July for the same issue and subsequently asked for a full refund of the wall and rejected further rectification and to compensate the fluted panel/ wallpaper/ false ceiling and lightings is a bit too much for us to bear.

All along she have been following up and it’s only during the 2nd notification that our branch manager Jeff was been informed.

Such silicone splitting is common due to expansion and contraction especially if they are exposed to UV or near windows.

Nevertheless, please allow our manager Jeff to assess the condition which he had arranged with you on the 28th July before we make an conclusion, our carpenter will also be coming along with him and will rectify the defect on that day if permissible. We seek your understanding that the time taken for rectification is longer than usual, as we are heavily affected by the shortage of workers due to the convid situation.

Read More
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Property Type
HDB
 
Property Status
New
 
Area Size (m²)
Budget (S$)
Keys Collected
Yes
 
This firm has a minimum budget requirement of S$10,000.
Space Atelier is currently unavailable to take on new projects.

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