VIIO @ Balestier

We have engaged Rex from Starry Homestead as our ID for our renovation work. It was not a large scale work, but Rex has been patient, accommodating and responsive from the very beginning. He is able to understand our requirements ver well and come back to us with professional feedbacks. The 3D drawings reflected what we wanted as a start, and Rex always kept us updated as the renovation progressed, during which even our ad-hoc requests for changes were accommodated. The whole process was done earlier than we expected, thanks to the professional contractors that Starry Homestead has engaged. Overall, it was really a pleasant experience to have Rex as our ID, and to have chosen Starry Homestead for the renovation.

From the onset, we could sense Rex from Starry Homestead possessed qualities such as patience, sincerity, and diligence. These qualities were repeatedly accentuated during the renovation process and his tireless and honest work ethic really stood out. He has the ability to fully relate and understand what his clients want which we thought was captured through his 3D drawings. He was also very accountable and gave constant updates throughout the renovation process. Overall, our experience couldnt have been much better. Thank you Rex and Starry Homestead!

We chose Starry Homestead because of the budget that they would be able to meet and the design profile the company has. Our ID was Billy who is very patient and prompt in responding every questions and request that we have since the first day we met till the completion of our renovation. He has provided design advice that was different from other IDs and able to meet our requirements within our budget. Although there was an error during the last stretch of the renovation, Billy has always been helpful and assisted us in rectifying it. It was definitely a pleasure working with Billy and we would recommend him to others!

My ID is from Starry Homestead. He was very responsive and was able to suggest novel ideas that factored in my requirements. I was very prompt in asking him for updates and they were equally prompt in answering them. When I asked him why certain things were done in a certain way, he was able to explain the rationale behind it in a logical manner - for example, the way he structured the carpentry works. He also stuck to the budget I provided. Usually, some IDs would exceed the budget and get homeowners to top up, but at the very beginning, I told my ID that I would like to keep to this budget. In that sense he wasn't pushy and was accommodating - I would definitely suggest him to friends who are renovating.

My ID was from Starry Homestead. He was very reachable and prompt with his responses. In terms of the workmanship I would give 3/5. That said, his technical knowledge with regards to renovation was good.