Ascend Design

It is often heard that you should choose an ID that is recommended by a friend to be sure but i plucked the courage to choose Ascend Design based on my instinct/ intuition and their reviews, designs in IG Ascend design created sparkles in my eyes when i first visited their showroom which immediately gave me the “oh i finally found it, this could be the one” feeling! after having a tough time to find the ID I want for close to more than 8months. my eyes sparkled again when i saw the vinyl flooring done up at my home!!exactly the color tone i like (it’s actually same as Ascend showroom flooring :) the next thing that made my eyes sparkled was during the lightings installation.ID Jasper selected the lovely lights for me and also provided sound advice on my choice of pendant lights Overall look matched the japandi theme seamlessly next sparkle is the feature wall with storage. it creates the most sparkle among all. Seeing is believing! overall i am thankful of the final look of my new home, done up both aesthetically and functionally and grateful that i am lucky to have Jasper as my ID, being patient with me and i am so glad that i have made the right decision to choose Ascend Design The renovation decision making process at different stages was not easy but i guess what matters most is the end product. Like what ID Jasper said move to one nice house can le☺️🏡

During the process of shortlisting an ID to help us with our home renovation, we spoke to several IDs as per the norm. What stood out to us during our first meeting with Ren Hao from Ascend Design was that he took the time to understand our lifestyle and the way that we intend to utilise the space in the house. He also impressed us by showing us a mood board for our home during our second meeting, in order to ensure that we are aligned on the theme of the house. As Ren Hao is relatively young, we were initially slightly skeptical about his ability to manage the project and also effectively communicate with the various contractors. However, these fears proved to be unfounded in the end as he managed the project well and was able to deal with the contractors working on the project. Throughout the project, Ren Hao was often able to suggest ideas and alternatives to suit our preferences, which further highlighted his knowledge and experience. In terms of communication, Ren Hao was also largely responsive. Though there were instances where he took a bit longer to reply, there were also instances where he was texting us even late at night. It would have been even better if there were more frequent confirmations on exact designs before each step of works began. We were also appreciative that Ren Hao always took our feedback onboard and made sure to understand our needs. He also went the extra mile to suggest ways for us to decorate the place and even helped us pick out some furniture and smaller items. Workmanship was largely good as well with no major defects noted. For the smaller defects highlighted, Ren Hao was also prompt in getting his contractors to come down to rectify the issues, even several months down the road after the handover of keys. One final callout was that there was an unforeseen delay in the renovation due to the Malaysia lockdowns, which was out of the control of Ascend Design. Nevertheless, Ren Hao managed to secure another carpenter based in Singapore to work on our project. We were grateful that he managed to work out this alternative arrangement which led to our home being completed only 2 to 3 weeks behind schedule despite the shortage of workers. Thanks Ren Hao!

We wanted to give a huge shoutout to Nana Tai for the amazing work she has done for our house! My wife wanted to incorporate arc and fluted details for our home and fortunately enough, we saw that Ascend Design has a lot of experience blending these details into the design based on their portfolio. As a young couple renovating their first house, the whole experience of going through a couple of Interior Designers was quite tiring. A couple of IDs we feel didn't get the direction we were going for. We were assigned to Nana Tai and our first meet up was in their office. Upon entering the office, my wife went crazy already because their office was so nice! It had all the elements she was looking for. Also, cats in the office! Our first impression of Nana was such a memorable one. She knew exactly what we were looking for and my wife and she clicked really well. It was really a good indicator to work with her. To top it off, their pricing breakdowns are very reasonable for us as well. Nana provided us with a lot of ideas on what material works well with our design and what doesn't. We really appreciate her ability to counter our idea and come up with something much better, which we did ended up using. Thank you. Any issues we had during the renovation was quickly resolved by Nana. We really enjoyed our renovation process with Nana and we wholeheartedly recommend Nana to anyone who wants to renovate their home.