Happe Design Atelier

We had reached out to multiple ID firms, and Happe Design Atelier ("HDA") happened to be one of our top choices in terms of their portfolio in alignment with the aesthetic design and feel we had in mind. Incidentally, HDA was also the most prompt in responding to our request for quotation. HDA had assigned Johnson to work on our home, and he was both receptive and responsive to our ideas and suggestions, whilst bringing his experience and professional opinion to bear as to what might work best for our space. Johnson was more often than not, quick to respond to our queries (e.g., if our proposed home appliance would fit within his documented 3D dimensions), and also quite indispensable when it came to taking delivery on-site on our behalf during the early renovation phase. From a project management perspective, he would also take a video on a weekly basis, at the least, to update on the job site status and provide a verbal commentary on next steps. One of the experiences that stood out for us was shopping for tiles with Johnson; he was constantly on the move (almost running) sourcing for and picking up new tiles and alternatives when his initially proposed options might not have panned out with us. Further, owing to our work schedules, we mostly only responded to Johnson in the later part of the evenings/nights with regard to our decisions to his queries, but he took these in stride and replied in a timely manner, which we definitely appreciated. Based on our experience with Johnson and HDA, we will certainly recommend them to our friends and prospective customers.

Quick in response from quotation to discussion and after reno touch ups, Johnson is committed to following through his project. Approachable and patient, he offers his suggestions and is open to listen to our views and doubts. Good and realistic in planning the project timeline, he factored in time for new house owners to decide and is not pushy in his views. Johnson is able to keep to keep to the handover date as promised. This greatly reduces the stress houseowners have. Updates are given timely via video recordings and pictures reducing the need for us to go down on site frequently. We could trust him in recommending furniture to suit our home theme.

Johnson is no stranger to us having worked with him during our first reno. This time round has been no different in terms of his professionalism, attention to detail as well as going out of the way to make things work. He is very on task and on top of what needs to be completed. He would provide good suggestions to us as owners while exploring options for us to consider When the job has been done, he is still available to us and would help to follow up on touch up works. All in all, a definite great ID to engage and you won't be disappointed for sure.