767 Upper Serangoon Road #02-03, Spazio@Kovan, Singapore 534635
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The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability.
Reviewed by Heng Mah・Submitted 2 Jul 2021・Project completed Apr 2021・Designer Kacey & Jessica
In midst of the COVID-19 situation with shortage of manpower, Kacey & Jessica still manage to get my full renovation works that includes hacking, tiling, flooring and full carpentry work pre-planned and completed on a very very tight schedule which is within a month. During the renovation I’ve made alteration and changes in designs, Kacey was very quick in getting them changed and done up without delaying the progress. They were also very responsive throughout and even after completion. Thank you Inclover Design
Reviewed by Lee Choon Leong・Submitted 27 Jun 2021・Project completed Jun 2021・Designer Jessica And Kacey
The first meet up went very well with both designers are very friendly, and able to propose good ideas. Upon signing contract, the engagement turns poorly. I find myself in many occasions, having to take over and to deal with issues by myself. Overall, the carpentry workmanship is great. However, customer service is extremely poor. Both designers are very lack of professionalism (e.g. lack of follow up, lack of integrity when my marble floor was damaged, lack of after sale service, etc). Having said that, there isn’t any major issue arisen from this renovation and every item I required was delivered on time. Unfortunately, I cannot say I would recommend them for family or friends due to lack of professionalism.
Dear Mr Lee,
Thank you for your review. We are normally known for our exceptional customer service and we are sorry if your experience could’ve been better.
We would like to clarify that we did not damage the marble flooring, the existing rusty condition was being removed and repaired. Taking ownerships of issues and promptly replying to your messages within 2 hours before and after the renovation. Nevertheless, we will strive to do better.
Jessica & Kacey
Reviewed by Jarrod Tam・Submitted 27 Apr 2021・Project completed Apr 2021・Designer Kacey & Jessica
Kacey and Jessica took the time to understand our design and practical needs, and made sure we were on budget and on schedule (2 weeks before our wedding which was what they promised and so we didn't need to stress about the house)! We appreciated their professionalism and the friendliness. Their advice and project management were invaluable to us. We were wonderfully surprised with how our home turned out! Even now as the project has been completed, they are still willing to answer our questions :) They are wonderful people! Thank you both! :)
Frequently Asked Questions
What are Inclover Design's reviews like?
Based on 31 reviews left for Inclover Design, the firm achieved an average rating of 4.69. Read homeowners’ reviews of Inclover Design.
Where is Inclover Design's showroom?
Inclover Design has 1 showroom in Singapore, mainly in East and North-East. See all of Inclover Design's showroom addresses.
Is Inclover Design an HDB-registered or a Casetrust-accredited firm?
Yes, Inclover Design is an HDB-registered firm and is under the Casetrust Renovation Business scheme. For more information, refer to this page on the Casetrust accreditation scheme.
Is Inclover Design popular among homeowners?
9 homeowners have recently enquired with Inclover Design for their upcoming renovation project. Enquire with Inclover Design.