The Interior Lab

We were pleased with the team's commitment and teamwork and like to thank the contractors and workers for their hard work and dedication. The service and workmanship were excellent. We are very grateful to everyone in this project and especially to our ID Ashley Misso who managed and supervised the whole project professionally. She was often on-site to ensure everything was smooth. She was patient and understanding and quick to respond to our last-minute requests for changes. Ashley deserves a commendable appreciation. We are very happy with the results and would like to recommend TIL to anyone who is looking to renovate your home.

Highly recommend Eugenia from TIL! Sought out different ID’s and eventually decided to engage Eugenia. It was an amazing renovation journey with Eugenia as my ID. From working on a quotation to the initial design, she was professional. She is very transparent with the cost and quotation. Was impressed with her proactiveness, very responsive to various queries and design demands, and always follows up throughout the renovation process. She did a good job coordinating the overall process, to make sure it was a smooth one and that everything was done in an orderly manner. Even after the handover of the house, she also followed up and resolved any issue that required minor rectifications. Appreciate her straightforward comments and practical advise in terms of the design and functionality. She proposes good design suggestions that adds a nice touch and a unique point to the overall design. My house turned out the way I wanted and the workmanship for the work done for my house! Definitely a fun and interesting journey with her, a good designer who take care of my needs & want and making sure it turn out the way I want it to be, you can put your trust on her. Happy with my new home!

We were meeting with a few other IDs and Ashley was the fourth from our list. Upon the first meeting, we already made up our minds to go with our gut to take her on and it turned out to be an excellent decision. Ashley is well organised, meticulous, and extremely intuitive with great foresight and problem solving skills. She probably understood our vision better than us. She was not only able to predict any potential design flaws but also provide an array of suggestions for us to avoid them. Furthermore, she would respond to any queries and concerns we had without additional prompting which I believe some people might be anxious about. (But of course if you were to engage her, please be reasonable about reply times, she still has a life outside of work. Just be assured that she wouldn’t ghost you.) The renovation journey was, I would say maybe 99% smooth. Consistent updates were given, she would always go for site visits to make sure things are running smoothly, and she would always double check with us on our decisions instead of just assuming our wants. The 1% of mishaps were because of things out of her control (like one of the contractors being C+). And if there WERE any mistakes, she was always open and honest about it, and quick to rectify the problem with solutions that made perfect sense. As an example of how on the ball Ashley is, its been about two months since the handover and she is still sending us links to deals and discounts for items that she feels would look good in our place. It is very clear that she takes a lot of pride in her work and that she enjoys it very much. While a bit pricey, I’m a huge believer in “you get what you pay for”. What we paid was well worth it and we have absolutely no regrets. Beautiful job done, highly recommended, she has truly helped us to turn our house into a home. Can’t wait to completely finish the furnishing and decor to tie everything together