Urban Home Design 二本設計家

My wife and I visited quite a number of IDs before deciding on one, and we went with Urban Home Design because we were impressed with the amount of thought they put into the meeting from the onset - be it usage of the autoCAD software, or taking into account our style preferences and budget. We also felt reassured because everything was in black and white, and our IDs confirmed our contract and selections with us in detail, which minimises misunderstandings during a renovation. The renovation itself was largely smooth, and minor hiccups were also promptly resolved. We have stayed in for about a month and are satisfied with the quality of the workmanship thus far Overall, we are happy with the renovation experience, and would highly recommend them to our friends and family. Would engage them again if we eventually shift!

During our introductory meeting, Amy took into consideration of all our initial ideas and presented the proposal in a very methodological manner. We liked that there was an organised process and timelines in place to manage expectations. In the process of renovation, we could rely on Amy's communications with the workers. She had high quality standards and did not short change us on workmanship quality. Even the post cleaning services were done well and there is little to no rectifications needed. Overall, it was a very pleasant experience working with Amy and her team. They managed to work with our budget and did not try to undercut us in any way. There was also no need to micro manage and she has been proactive and responsive to our questions. I would recommend her and urban home to anyone looking for a good and fuss free partnership in your ID journey!

Tai Sing deserves an Olympic gold medal for his patience, humility and dedication. I could not have pulled it off with another ID. To give some context, I am an obsessively detail-oriented person who needs everything precise and exact. I explore every (and I really mean EVERY) option before making my final decision. Hence I take really long to finalise my choices, and sometimes change my “final” choice at the drop of a hat. I chose to work with Tai Sing after what others would call a painstaking (to me, routine) process of enquiring with 10 other firms and contractors. It was a combination of his earnest attitude and competitive quote that impressed my husband and I. We were very touched that he went through all the effort of building a 3D mockup for our first meeting, when all he had to go off was an address. I have encountered sarcastic IDs who could not understand my unconventional ideas. I have also encountered yes men IDs who made me wonder if all of it was really doable. Tai Sing was able to offer honest and practical advice in a professional and non-judgemental manner. This has saved our house from disaster a few times. For example, I had the wonderful idea of putting a kitchen sink in our toilet since deeper and wider means less spill on countertop and floor. Tai Sing humorously told me that if he okayed the decision his boss would kill him. Some of the other ordeals I put my ID through were long laborious design meetings flipping through 12 volumes of laminate options, going to and fro between my shortlisted candidates and still being unable to pick a winner. One time our meeting ended close to 10 pm. Rinse and repeat the process for a gazillion other decisions - appliance placement, lights and switches, drawer depth etc. Tai Sing rode through these meetings like a champion and never got frustrated. In fact he did his best to assist my decision making by giving me larger samples that I could bring home to visualise and ponder. (Things really are different life size vs palm-sized swatch!) During our meetings he also helped to adjust the mockup on the spot to help me visualise what something might look like. Fast forward to handover, we were THRILLED to see how everything turned out exactly as designed. No mean feat as ours was a major renovation that involved hacking a pillar that required a structural engineer’s endorsement! And not forgetting my obsessive streak. We are so SO grateful for all the hard work you have put in. He is someone we would strongly recommend to our friends and families, and would not hesitate to engage again should the opportunity arise. Xin ku ni le Tai Sing!