Carpenter Direct

5 Sungei Kadut Street 2, #07-05, JTC Trendspace, Singapore 729227

C
Reliable, On Time Delivery and Reasonable Price
verified-reviewVerified Review

Reviewed by Cynthia・Submitted 13 Jun 2022・ Project completed Jun 2022・Designer Lara Zhang

Out of the few IDs we have asked spoke to, Lara from Carpenter Direct is the only one who is very prompt in replies and answering to our queries before we even engaged her. We felt that its the basic attitude from an ID before we even start work. As it is a resale condo and we wanted to have an open concept kitchen, the details to finalise the kitchen layout can only be done after hacking and dismantling the existing kitchen. There were some hiccups as along the way, as these could only be known after hacking. I am glad she is reliable, and she has been pro active in tackling the challenges with us and deliver the concept we wanted. As we have a tight schedule to meet, she also planned the schedule well and follow up closely. I have heard of some companies who delay schedule but definitely not from Carpenter Direct. We still have ample time before we move into our new home. For the pricing, we have consulted a few companies and did an apple to apple comparison. I have to say quotes were competitive but Carpenter Direct has offered a reasonable quote and now I have seen the carpentry work, their price is definitely reasonable. In addition, Lara is patient to go through the quotation and the itemised breakdown with me. I am glad she has spent time to do that as consumers we then know what we are paying for. And their Carpenter is also patient too to go through details with me as I have some requirements for measurement as well. Overall, thank you for delivering my home on time!

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Professionalism
Design
Workmanship
Project Management
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About Carpenter Direct
Carpenter Direct- Where craftmanship and artistry bring your dream home to life. What started out as a carpentry factory in 2006 evolved into an interior design company dedicated to providing unparalleled services. With rich experiences under them, Carpenter Direct is home to a team of creative and dependable designers. Our inhouse carpentry workshop is where we manifest your ideas for your ideal home. After more than 15 years of experience in carpentry, producing pieces that marries both aesthetics and quality is of importance. Carpenter Direct serves to provide every homeowner with an exciting experience of preparing for their new home. We have always been known for not just our designs, but our reliability and patience.
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View all 18 projects ›

Rating

4.8
Based on reviews left by homeowners
Professionalism4.9 / 5
Workmanship4.8 / 5
Project Management4.9 / 5
Design4.8 / 5
Qanvast Awards
Based on homeowners’ reviews left on Qanvast.
5-star Reviews
80 Reviews
Accreditation
HDB-registered

Experience

Property TypeProjectsAverage Cost (New)Average Cost (Resale)
HDB1S$70,000.00-
5-Room1S$70,000.00-
Condo1-S$22,000.00
1 Bedroom1-S$22,000.00
The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability.

Reviews

5 89
4 3
3 1
2 0
1 2
95 reviews with an average of 4.8 stars.
verified-review
93% of this firm's reviews are verified with a signed renovation contract
IY
My Dream Home

Reviewed by Irene Yeo・Submitted 7 Sep 2023・ Project completed Jul 2023・Designer Lara

This is the 2nd time I have engaged Lara from Carpenter Direct as my ID for renovating my new house. As I have to wait about 3 months before collecting my keys, Lara went ahead with the quotation plus the 2D/3D drawings. Due to the buyer of my old flat who went back our extension agreement, I have a very tight deadline to moved into my new house….but Lara managed to completed the major part of the renovations. Along the way, Lara gave me professional opinions based on my proposed budget. Throughout the whole process, Lara was efficient and meticulous in her work. When I was busy with my works and at the same time doing packing for the move, Lara make efforts to follow up closely on the renovation by providing videos & photos. Working with Lara was effortless. There are some hiccups along the way as it could only be known after hacking, I really appreciate Lara finding solutions and delivered everything she said she will do for me. Even after the handover, I can always depend on Lara to fix any issues as soon as possible for me without fuss. Overall, I am pleased with the service and expertise provided by Lara. Thank you for the wonderful work! I just recommend her to my friend who will be collecting her keys to her house after seeing how my house was nicely renovated

Read More
Irene Tan
Friendly and Responsive ID
verified-reviewVerified Review

Reviewed by Irene Tan・Submitted 5 Aug 2023・ Project completed Jul 2023・Designer Lara Zhang

Lara is very experienced and knowledgeable in her field of work. Even before we have committed to Carpenter Direct, she had given us very useful reno ideas for our 28 years old 4-room flat. Lara is also very friendly and responsive to our requests. She quickly rendered assistance and arranged for the relevant workers to come down and resolve any hiccups happened during our reno. As we need to get our reno done within quite a short time frame while still keeping most of our belongings locked in 2 of our bedrooms, we are thankful that we found Lara who has made her best efforts to accomodate to our situation and complete the handover within the agreed time frame. We would definitely recommend Lara to our family and friends who would like to do reno in the future. ^_^

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E
Good Service And Workmanship
verified-reviewVerified Review

Reviewed by Ed・Submitted 14 Jul 2023・ Project completed Jul 2023・Designer Lara

Lara once asked me why I chose her out of all the IDs I have met. At that point, I did not have an answer and simply replied “我也不知道”. One month after the handover of my house, I have the answer to why I chose her. My wife and I started our renovation journey meeting 1 after another ID, racking up a total of almost 10 different IDs and contractors. Each had their pro and cons but none were able to give us the confidence that they were capable of doing what we want, with the budget we had in mind. It was either low price low quality or high price high quality, with some even being cocky as they felt that what they offered is the best. Meeting Lara was completely random, no referrals nor connections. We chanced upon Carpenter Direct online. Everything changed after we contacted Carpenter Direct and spoke to Lara. She was able to provide her perspective on our house renovation in a realistic and practical manner. Before we signed, we also visited her existing projects and showroom a couple of times. We observed consistency in the workmanship and concept proposals. Most importantly, Carpenter Direct has an in-house carpentry shop floor (Carpenter Direct literally). Factoring that our house will have a lot of carpentry, this was definitely be a plus point for us. As a whole, considering the consistency, workmanship, design flair, reasonable price point and service we had so far, we locked in with Lara. Since then, Lara continued to provide great customer service. Her level of service allowed us to enjoy the experience of our entire renovation journey. She is the ONLY ID we liaised with, who consistently responds promptly to our questions and requests. During the entire renovation journey, she exercises flexibility whenever possible. Even though we had our own Electrician and A/C supplier, Lara did her best to ensure minimal conflict and disruptions. Even the times when we pushed the boundaries of our requests, Lara never fails to realign our expectations in a friendly manner. While she was not able to blindly give in to our requests, her friendly, composed and down-to-earth personality was exactly what we needed when it came to setting and realigning expectations throughout the entire renovation journey. No renovation is 100% smooth sailing and so the important factor is how our ID works creatively with us to resolve issues on the ground. For this, I must say that Lara has done quite a good job. She worked with the Carpenter Lead to source for relevant parts so as to ensure a good balance of design and practicality. All rectifications were also done promptly and up to my expectations thus far. I believe if I need some rectifications in the future, Lara will continue to provide an excellent support throughout the warranty period. Looking back at the journey we had, I do not regret engaging Lara. In fact, the combination of having her as an ID and Carpenter Direct as the carpentry expert, was the perfect combination of what we required for our renovation.

Read More
IY
My Dream Home

Reviewed by Irene Yeo・Submitted 7 Sep 2023・ Project completed Jul 2023・Designer Lara

This is the 2nd time I have engaged Lara from Carpenter Direct as my ID for renovating my new house. As I have to wait about 3 months before collecting my keys, Lara went ahead with the quotation plus the 2D/3D drawings. Due to the buyer of my old flat who went back our extension agreement, I have a very tight deadline to moved into my new house….but Lara managed to completed the major part of the renovations. Along the way, Lara gave me professional opinions based on my proposed budget. Throughout the whole process, Lara was efficient and meticulous in her work. When I was busy with my works and at the same time doing packing for the move, Lara make efforts to follow up closely on the renovation by providing videos & photos. Working with Lara was effortless. There are some hiccups along the way as it could only be known after hacking, I really appreciate Lara finding solutions and delivered everything she said she will do for me. Even after the handover, I can always depend on Lara to fix any issues as soon as possible for me without fuss. Overall, I am pleased with the service and expertise provided by Lara. Thank you for the wonderful work! I just recommend her to my friend who will be collecting her keys to her house after seeing how my house was nicely renovated

Read More
Irene Tan
Friendly and Responsive ID
verified-reviewVerified Review

Reviewed by Irene Tan・Submitted 5 Aug 2023・ Project completed Jul 2023・Designer Lara Zhang

Lara is very experienced and knowledgeable in her field of work. Even before we have committed to Carpenter Direct, she had given us very useful reno ideas for our 28 years old 4-room flat. Lara is also very friendly and responsive to our requests. She quickly rendered assistance and arranged for the relevant workers to come down and resolve any hiccups happened during our reno. As we need to get our reno done within quite a short time frame while still keeping most of our belongings locked in 2 of our bedrooms, we are thankful that we found Lara who has made her best efforts to accomodate to our situation and complete the handover within the agreed time frame. We would definitely recommend Lara to our family and friends who would like to do reno in the future. ^_^

Read More
E
Good Service And Workmanship
verified-reviewVerified Review

Reviewed by Ed・Submitted 14 Jul 2023・ Project completed Jul 2023・Designer Lara

Lara once asked me why I chose her out of all the IDs I have met. At that point, I did not have an answer and simply replied “我也不知道”. One month after the handover of my house, I have the answer to why I chose her. My wife and I started our renovation journey meeting 1 after another ID, racking up a total of almost 10 different IDs and contractors. Each had their pro and cons but none were able to give us the confidence that they were capable of doing what we want, with the budget we had in mind. It was either low price low quality or high price high quality, with some even being cocky as they felt that what they offered is the best. Meeting Lara was completely random, no referrals nor connections. We chanced upon Carpenter Direct online. Everything changed after we contacted Carpenter Direct and spoke to Lara. She was able to provide her perspective on our house renovation in a realistic and practical manner. Before we signed, we also visited her existing projects and showroom a couple of times. We observed consistency in the workmanship and concept proposals. Most importantly, Carpenter Direct has an in-house carpentry shop floor (Carpenter Direct literally). Factoring that our house will have a lot of carpentry, this was definitely be a plus point for us. As a whole, considering the consistency, workmanship, design flair, reasonable price point and service we had so far, we locked in with Lara. Since then, Lara continued to provide great customer service. Her level of service allowed us to enjoy the experience of our entire renovation journey. She is the ONLY ID we liaised with, who consistently responds promptly to our questions and requests. During the entire renovation journey, she exercises flexibility whenever possible. Even though we had our own Electrician and A/C supplier, Lara did her best to ensure minimal conflict and disruptions. Even the times when we pushed the boundaries of our requests, Lara never fails to realign our expectations in a friendly manner. While she was not able to blindly give in to our requests, her friendly, composed and down-to-earth personality was exactly what we needed when it came to setting and realigning expectations throughout the entire renovation journey. No renovation is 100% smooth sailing and so the important factor is how our ID works creatively with us to resolve issues on the ground. For this, I must say that Lara has done quite a good job. She worked with the Carpenter Lead to source for relevant parts so as to ensure a good balance of design and practicality. All rectifications were also done promptly and up to my expectations thus far. I believe if I need some rectifications in the future, Lara will continue to provide an excellent support throughout the warranty period. Looking back at the journey we had, I do not regret engaging Lara. In fact, the combination of having her as an ID and Carpenter Direct as the carpentry expert, was the perfect combination of what we required for our renovation.

Read More
IY
My Dream Home

Reviewed by Irene Yeo・Submitted 7 Sep 2023・ Project completed Jul 2023・Designer Lara

This is the 2nd time I have engaged Lara from Carpenter Direct as my ID for renovating my new house. As I have to wait about 3 months before collecting my keys, Lara went ahead with the quotation plus the 2D/3D drawings. Due to the buyer of my old flat who went back our extension agreement, I have a very tight deadline to moved into my new house….but Lara managed to completed the major part of the renovations. Along the way, Lara gave me professional opinions based on my proposed budget. Throughout the whole process, Lara was efficient and meticulous in her work. When I was busy with my works and at the same time doing packing for the move, Lara make efforts to follow up closely on the renovation by providing videos & photos. Working with Lara was effortless. There are some hiccups along the way as it could only be known after hacking, I really appreciate Lara finding solutions and delivered everything she said she will do for me. Even after the handover, I can always depend on Lara to fix any issues as soon as possible for me without fuss. Overall, I am pleased with the service and expertise provided by Lara. Thank you for the wonderful work! I just recommend her to my friend who will be collecting her keys to her house after seeing how my house was nicely renovated

Read More
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Frequently Asked Questions

What are Carpenter Direct's reviews like?

Based on 95 reviews left for Carpenter Direct, the firm achieved an average rating of 4.82. Read homeowners’ reviews of Carpenter Direct.

Where is Carpenter Direct's showroom?

Carpenter Direct has 1 showroom in Singapore. See Carpenter Direct's showroom address.

Is Carpenter Direct an HDB-registered or a Casetrust-accredited firm?

Carpenter Direct is currently an HDB-registered firm. It is however not recognised under the Casetrust Renovation Business scheme.

If you would like additional assurance on the firm’s reliability, you may want to opt in for the Qanvast Guarantee, a free initiative to safeguard your renovation deposits when you engage an interior firm through our platform.

Is Carpenter Direct popular among homeowners?

15 homeowners have recently enquired with Carpenter Direct for their upcoming renovation project. Enquire with Carpenter Direct.

Is Carpenter Direct a reliable firm on Qanvast?

Yes, based on the reviews left by our community of homeowners who reviewed on our platform, Carpenter Direct was accredited the Supertrust badge in 2022.

The Supertrust badge is awarded based on a couple of factors, such as the number of projects the firm has closed (i.e. homeowners can trust them with renovation projects), ranked within the top 15% firms, and garnered at least 10 positive verified reviews in that year.

It’s safe to say that these firms are approved by homeowners, like you!

What is the average renovation cost on the projects completed by Carpenter Direct?

The average renovation costs of projects completed by Carpenter Direct (in the past year) are S$70,000 for HDB and S$22,000 for Condo.
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This firm has a minimum budget requirement of S$30,000.
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