Carpenter Direct
61 Woodlands Industrial Park E9, #02-24, E9 Premium, Singapore 757047
Rating
Experience
| Property Type | Projects | Average Cost (New) | Average Cost (Resale) | |
| HDB | 4 | S$32,000.00 | S$55,000.00 | |
| 4-Room | 1 | - | S$55,000.00 | |
| 5-Room | 3 | S$32,000.00 | S$55,000.00 | |
| Condo | 4 | - | S$53,750.00 | |
| 3 Bedrooms | 4 | - | S$53,750.00 | |
The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability. | ||||
Reviews (61)
Reviewed by Pornsak Soi・Submitted 15 Aug 2022・ Project completed Jul 2022・Designer Joe
We had the most amazing time working with our ID, Joe. Joe has been referred to us by a friend of ours and safe to say, he has been nothing but a great help to us. Due to our busy schedule, Joe has always been accommodating to our timing for our meet ups. He was always available and open to our opinions with his own suggestions to better our ideas. Every renovation has its own flaws. However, Joe has never let us down a single time. He managed to provide us with multiple solutions without compromising any quality aspect of their workmanship. What could have been the most painful and dreaded process of every homeowner turns out to be the best experience we have ever encounter. Cheers to Joe and Carpenter Direct for providing us with a beautiful home that we can relax in everyday after work!
Reviewed by Shayne Chew・Submitted 10 Aug 2022・ Project completed Aug 2022・Designer Derrick
Went with this company because they got qanvast super trust award and that’s the biggest mistake I made . Initially the conversation went well and the ID promise me whatever I mentioned . I am partially in this line this I do have knowledge on ID however the ID assigned to me have very poor knowledge and is very dependent on me to give every single details. Approval process was in a mess and I told the ID to compile everything in a PPT but he mentioned that he does not know how to use a PPT . Initially promised to help fixed up all the furniture I purchase but ended up he didn’t keep his promised . Bought a 75 inch tv but they build a 70 inch tv console for me … have so much more to say but just use this ID AT YOUR OWN RISK
Dear Shayne,
Derrick has been an outstanding Interior Designer in Carpenter direct, his portfolio and standards has been top notched as proven by his past works. However, do let us address some of the concerns that you have mentioned.
Firstly, do take note that it is not an Interior Designer’s responsibility to provide clients with a PowerPoint presentation (PPT). It is a mere bonus for their clients. Even so, Derrick has eventually put in all efforts to learn and create a PPT for you with a compilation of items you requested.
Next, with regard to the installation of furniture, we have assisted to install your study table as it was the ONLY item that arrived on time to our carpenter’s schedule. Derrick has indeed informed you about this situation and you have acknowledged it.
Lastly, we apologise for the mismatched TV console as it was our mistake. However, we have provided you with solutions including a compensation of 50% of the affect item, which you have kindly accepted.
This review has came to a shock to us as we have rightfully done our part as an Interior Designer firm in providing you with all your expected requirements for your home renovation. However, if there is any additional unsatisfaction regarding our service, we prefer to settle it amicably instead of tarnishing our ID’s reputation online. Thus, please refrain from any personal defamatory comments as we take such remarks very seriously.
Thank you,
Carpenter Direct Team.
Verified ReviewReviewed by Fong Sin Hui・Submitted 2 Aug 2022・ Project completed Jul 2022・Designer Hui Wen
I'm glad that we had choose Carpenter Direct as our choice. Our ID, Hui Wen, is very meticulous and helpful with her considerations, and had helped us along the way during our journey to renovate our resale flat. We started off quite clueless in the beginning but Hui Wen has always given good advice, for example when deciding electrical points, she shared with us ways to optimise our resources and be more cost savvy so that we do not overdo or create too many excessive decisions. Additionally, she went through with us every single detail that most new house owners may have missed out in the quotations, and even factored in potential hidden costs in our first meeting so that we are prepared and understand what we are paying for. Furthermore, we are also happy with the workmanship by the contractors and they also assist us in installing the accessories that we had brought online. Lastly, Hui Wen also responded to us promptly whenever we had queries, and ensured that the renovation was completed according to the intended timeline despite the issues with labour due to COVID-19 in Singapore. In overall, we did not regret choosing Carpenter Direct and we had a very positive experience throughout.
Reviewed by Pornsak Soi・Submitted 15 Aug 2022・ Project completed Jul 2022・Designer Joe
We had the most amazing time working with our ID, Joe. Joe has been referred to us by a friend of ours and safe to say, he has been nothing but a great help to us. Due to our busy schedule, Joe has always been accommodating to our timing for our meet ups. He was always available and open to our opinions with his own suggestions to better our ideas. Every renovation has its own flaws. However, Joe has never let us down a single time. He managed to provide us with multiple solutions without compromising any quality aspect of their workmanship. What could have been the most painful and dreaded process of every homeowner turns out to be the best experience we have ever encounter. Cheers to Joe and Carpenter Direct for providing us with a beautiful home that we can relax in everyday after work!
Reviewed by Shayne Chew・Submitted 10 Aug 2022・ Project completed Aug 2022・Designer Derrick
Went with this company because they got qanvast super trust award and that’s the biggest mistake I made . Initially the conversation went well and the ID promise me whatever I mentioned . I am partially in this line this I do have knowledge on ID however the ID assigned to me have very poor knowledge and is very dependent on me to give every single details. Approval process was in a mess and I told the ID to compile everything in a PPT but he mentioned that he does not know how to use a PPT . Initially promised to help fixed up all the furniture I purchase but ended up he didn’t keep his promised . Bought a 75 inch tv but they build a 70 inch tv console for me … have so much more to say but just use this ID AT YOUR OWN RISK
Dear Shayne,
Derrick has been an outstanding Interior Designer in Carpenter direct, his portfolio and standards has been top notched as proven by his past works. However, do let us address some of the concerns that you have mentioned.
Firstly, do take note that it is not an Interior Designer’s responsibility to provide clients with a PowerPoint presentation (PPT). It is a mere bonus for their clients. Even so, Derrick has eventually put in all efforts to learn and create a PPT for you with a compilation of items you requested.
Next, with regard to the installation of furniture, we have assisted to install your study table as it was the ONLY item that arrived on time to our carpenter’s schedule. Derrick has indeed informed you about this situation and you have acknowledged it.
Lastly, we apologise for the mismatched TV console as it was our mistake. However, we have provided you with solutions including a compensation of 50% of the affect item, which you have kindly accepted.
This review has came to a shock to us as we have rightfully done our part as an Interior Designer firm in providing you with all your expected requirements for your home renovation. However, if there is any additional unsatisfaction regarding our service, we prefer to settle it amicably instead of tarnishing our ID’s reputation online. Thus, please refrain from any personal defamatory comments as we take such remarks very seriously.
Thank you,
Carpenter Direct Team.
Verified ReviewReviewed by Fong Sin Hui・Submitted 2 Aug 2022・ Project completed Jul 2022・Designer Hui Wen
I'm glad that we had choose Carpenter Direct as our choice. Our ID, Hui Wen, is very meticulous and helpful with her considerations, and had helped us along the way during our journey to renovate our resale flat. We started off quite clueless in the beginning but Hui Wen has always given good advice, for example when deciding electrical points, she shared with us ways to optimise our resources and be more cost savvy so that we do not overdo or create too many excessive decisions. Additionally, she went through with us every single detail that most new house owners may have missed out in the quotations, and even factored in potential hidden costs in our first meeting so that we are prepared and understand what we are paying for. Furthermore, we are also happy with the workmanship by the contractors and they also assist us in installing the accessories that we had brought online. Lastly, Hui Wen also responded to us promptly whenever we had queries, and ensured that the renovation was completed according to the intended timeline despite the issues with labour due to COVID-19 in Singapore. In overall, we did not regret choosing Carpenter Direct and we had a very positive experience throughout.
Reviewed by Pornsak Soi・Submitted 15 Aug 2022・ Project completed Jul 2022・Designer Joe
We had the most amazing time working with our ID, Joe. Joe has been referred to us by a friend of ours and safe to say, he has been nothing but a great help to us. Due to our busy schedule, Joe has always been accommodating to our timing for our meet ups. He was always available and open to our opinions with his own suggestions to better our ideas. Every renovation has its own flaws. However, Joe has never let us down a single time. He managed to provide us with multiple solutions without compromising any quality aspect of their workmanship. What could have been the most painful and dreaded process of every homeowner turns out to be the best experience we have ever encounter. Cheers to Joe and Carpenter Direct for providing us with a beautiful home that we can relax in everyday after work!
Frequently Asked Questions
What are Carpenter Direct's reviews like?
Based on 60 reviews left for Carpenter Direct, the firm achieved an average rating of 4.84. Read homeowners’ reviews of Carpenter Direct.
Where is Carpenter Direct's showroom?
Carpenter Direct has 1 showroom in Singapore. See Carpenter Direct's showroom address.
Is Carpenter Direct an HDB-registered or a Casetrust-accredited firm?
Carpenter Direct is currently not an HDB-registered firm. They do however work with sub-contractors licensed by HDB. You may want to check with the interior firm for more information.
It is also not recognised under the Casetrust Renovation Business scheme.
If you would like additional assurance on the firm’s reliability, you may want to opt in for the Qanvast Guarantee, a free initiative to safeguard your renovation deposits when you engage an interior firm through our platform.
Is Carpenter Direct popular among homeowners?
39 homeowners have recently enquired with Carpenter Direct for their upcoming renovation project. Enquire with Carpenter Direct.
Is Carpenter Direct a reliable firm on Qanvast?
Yes, based on the reviews left by our community of homeowners who reviewed on our platform, Carpenter Direct was accredited the Supertrust badge in 2022.
The Supertrust badge is awarded based on a couple of factors, such as the number of projects the firm has closed (i.e. homeowners can trust them with renovation projects), ranked within the top 15% firms, and garnered at least 10 positive verified reviews in that year.
It’s safe to say that these firms are approved by homeowners, like you!
What is the average renovation cost on the projects completed by Carpenter Direct?
39 people enquired recently