Chapter One Interior Design

Chapter One Interior Design

CG
Most responsive and responsible ID
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Reviewed by Cheryl Goh・Submitted 20 Feb 2019・ Project completed Oct 2018・Designer Edward Seet

We started our search for an ID over a year before our keys were due to be delivered, assuming a long process to finding the 'right fit' ID. However within 2 months we chanced upon Chapter One on Qanvast, contacted them and arranged a meetup that would put an end to our search. Our whole process from meeting the ID to handover took us 2 years! Edward happened to be assigned to our project and when we first met, he was patient in listening to our amateur requests, and even incorporated our needs and wants for our first home into the design. If our ideas were not practical, Edward would highlight this during the design process and recommend an alternative. We ended up with a beautiful home design because of these suggestions! The best part about the design process was that Edward (who used to be a graphic designer), would draw out the ideas immediately so we could get a good visual of the space! Very helpful especially if visualization is not your strong suit. Our tile selection, appliance selections, lighting selections, and HDB defects check were all accompanied by Edward. In fact, he was more than willing to accompany us lest we make a choice that would not fit the house, causing more issues later on. During the actual construction process, Edward was very responsive, proactive and was the one chasing us for decisions when we were taking too long. Any delays or changes were promptly updated so we were well aware of the timeline at any given moment. On top of that, no matter the day or time, Edward would be contactable via Whatsapp whenever we have questions or when we need help with any issues. For example in the weeks before handover, we would go down to the flat to test out the items and have a look at the finished works. Any items we were not entirely satisfied with, we would let Edward know and he would not only respond to our queries but rectify the issue ASAP! We were very impressed with how Edward handled the whole process for 2 years not only with immense patience, he also had good knowledge of HDB procedures and was always willing to help no matter what! Through it all, despite our additions, Edward managed to help us keep our costs within budget, and always proposed alternatives for every idea so we are aware of the options and cost outlay. So far, every visitor to our apartment has only praises for how nice our space looks. We completely agree with them! Many thanks to Edward and Chapter One!

Professionalism
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Design
Project Management
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CG
Most responsive and responsible ID
verified-reviewVerified Review

Reviewed by Cheryl Goh・Submitted 20 Feb 2019・ Project completed Oct 2018・Designer Edward Seet

We started our search for an ID over a year before our keys were due to be delivered, assuming a long process to finding the 'right fit' ID. However within 2 months we chanced upon Chapter One on Qanvast, contacted them and arranged a meetup that would put an end to our search. Our whole process from meeting the ID to handover took us 2 years! Edward happened to be assigned to our project and when we first met, he was patient in listening to our amateur requests, and even incorporated our needs and wants for our first home into the design. If our ideas were not practical, Edward would highlight this during the design process and recommend an alternative. We ended up with a beautiful home design because of these suggestions! The best part about the design process was that Edward (who used to be a graphic designer), would draw out the ideas immediately so we could get a good visual of the space! Very helpful especially if visualization is not your strong suit. Our tile selection, appliance selections, lighting selections, and HDB defects check were all accompanied by Edward. In fact, he was more than willing to accompany us lest we make a choice that would not fit the house, causing more issues later on. During the actual construction process, Edward was very responsive, proactive and was the one chasing us for decisions when we were taking too long. Any delays or changes were promptly updated so we were well aware of the timeline at any given moment. On top of that, no matter the day or time, Edward would be contactable via Whatsapp whenever we have questions or when we need help with any issues. For example in the weeks before handover, we would go down to the flat to test out the items and have a look at the finished works. Any items we were not entirely satisfied with, we would let Edward know and he would not only respond to our queries but rectify the issue ASAP! We were very impressed with how Edward handled the whole process for 2 years not only with immense patience, he also had good knowledge of HDB procedures and was always willing to help no matter what! Through it all, despite our additions, Edward managed to help us keep our costs within budget, and always proposed alternatives for every idea so we are aware of the options and cost outlay. So far, every visitor to our apartment has only praises for how nice our space looks. We completely agree with them! Many thanks to Edward and Chapter One!

Professionalism
Workmanship
Design
Project Management
Hide
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