Ciseern

We bought a BTO flat in 2016. Since we had so much time, we always go out and explore ideas for our new house renovation. That was when we chanced upon Zinc from Ciseern at Tampines Courts Megastore showroom flat. This was not our first time there but Zinc came to us and she engaged us. That’s how our renovation journey started. Of course, they were a lot of delays in getting the key (due to Covid 19 and family issues) but Zinc was really very patient with us and waited with us for the house keys. Meanwhile, she did all the backend preparations for us. Once we got the keys, she helped us do up our dream house. We were being given excellent service by Zinc. She delivered 101%, according to what she had promised. Updates were being given promptly and any inquiries were replied to in an instant. She had an open and neutral view about ideas, pricing, and other details. She was also well updated with current things and suggested a lot of wonderful ideas. It was definitely a positive experience throughout the process. We are most satisfied with the job done. Since, we went into renovating the flat at a difficult time, because COVID and expected Zinc to have some delays due to manpower, but I must state that she surpassed my expectation and did a good job. Actually, in any renovation, there are bound to be hiccups. But how the ID helps you to resolve it so that you can move in accordingly to the timeline matters. I will definitely recommend Zinc to anyone who wants to have peace of mind when going through a house renovation. You won’t be disappointed with her services, 110%. I guess she would be reading this review. Thank you Zinc for everything once again. More than just an ID, we really see her as one of our family members, an elder sister. As for others reading this review, you can really trust my sister to build your dream house, just like how she did for us.

We did a full renovation of our EA and Siew Wee, our ID, was great from the start. She is friendly and quiet easy to talk to. She responds quickly to queries. She understood our requirements well and came up with good designs for our kitchen and the rest of the house. She gave us many options and went through the pros and cons of each. Her insights and inputs were a great value add. She made the entire renovation process easy for us, she kept us informed of the schedules and the changes, she accompanied us to the tile showrooms, hardware fixture showrooms, curtain installers places multiple times. She is a bundle of energy and a very happy positive person to interact with. My best wishes to Siew Wee and Ciseern. You have made our home beautiful :)

Choosen Ciseern and having Cindy as our interior designer was our first choice. Cindy were polite and patience with all our reqiurements and will do her best to bring out the great design concept. The material used were also high in quality and have penty of colour to choose from that matches our design concept. Most important, is the waterproof board used in all parts of our kitchen which keep it's looks of a clean and unvisable finishing.