De Exclusive Design Group
Reviewed by Gelina・Submitted 2 Oct 2015・Project completed Oct 2015
I was on a holiday in Japan and William happened to be in the same group as me during the tour so that was how I got to know that he is working for De Exclusive Design. In fact, I was so happy with their services I decided to go back to them for my second renovation. For my first renovation, the person who handled my project was Kelvin but William would occasionally supervise if needed. As I was staying in the unit during the renovation, they have been incredibly accommodative and really looked into my comfort in making sure that the renovation would not be too much of a hassle. There were some major hacking and revamp involved but they expedited the process and managed to complete everything within a short period of 2 weeks! For my second renovation, William was the one who managed my project and knowing me well that I'm not a person who can wait, he completed the whole renovation in just 2 and a half weeks despite having a lot of carpentry works to do. Initially, I wanted everything to be white but William helped in colour coordinating and proposed a woody feel to it which turns out to be so nice. For the designs, I left it up to William because I can trust him to come up with something I'd like. He came up with interesting storage spaces for my home, including a wall cabinet which is rather hidden, and constructed an elevated platform with storage underneath in my bedroom. Our kitchen also had a semi-open concept to it to make it look bigger and more spacious. All in all, it was an amazing job done by them!
Reviewed by Ak Chua・Submitted 23 Dec 2020・Project completed Nov 2020・Designer Eleven
I would like to share my experience working with Ms Eleven of De Exclusive Interior Group on our reno project. She is approachable, patience and responsible. During the renovation process, certain areas were not what we have expected initially. However, she tried her best to resolve and settle these issues within her means and abilities. We were satisfied with the effort and collaborative work she has contributed to make our dream home comes true. We started our reno in August 2020 and was completed within 4 months. Engaging De Exclusive services may not be the cheapest in the market but most importantly, our project can be completed within the reasonable time frame (though there was 2 to 3 weeks of delay). We are glad and thankful that we can move back to our house before Christmus. Thank you, Eleven and De Exclusive group Wishing you all the best.
Reviewed by Junfeng Teo・Submitted 14 Dec 2020・Project completed Dec 2020・Designer William Lee
We engaged William from De Exclusive mainly because we 'clicked' from the start. We got along very well due to William's easy-going and chill nature. It was a breeze working with William as he was able to give us good suggestions on how to turn our dream home into a reality. His proposed designs were what we had in our minds but because we were newbies, we didn't know how to realize it. William was able to communicate with us promptly even though we had many questions and many last minute change requests, he was very accommodating. We had a very tiny common toilet and didn't know how to make it work. William was able to propose a sleek shower screen design and adequate spacing for our tiny toilet. He made it into a beauty bathroom. We are very pleased with the workman ship of the floor tiles, bathroom wall tiles and carpentry. The quality was superb and we know that their craftsmen were all in-house, which was a big plus. William was generous with his ideas and often gave us better suggestions on placement of furniture that we would otherwise not had thought off. Our overall expense was within our budget and timelines were met, despite 2020 being a year of COVID. We are very pleased with our home, many thanks to our ID William and our on-site IC Edwin.
Reviewed by Cheryl Tan・Submitted 9 Nov 2020・Project completed Oct 2020・Designer Ronnie
To sum it up, it was an amazing and unforgettable journey to owning our new home. Ronnie, our designer was the most patient soul we could have met, and we are insanely grateful for that. This review is written in the comfort of my new study room. Why we engaged Ronnie: - friendly and honest during the first meeting at Qanvast - had a look at his portfolio, and saw some designs that we were impressed with - despite our initial skepticism, Ronnie was calm and patient in explaining his company's reputation and services - throughout the initial consult, he did not attempt to push us towards signing Our experience working with Ronnie: To sum it up, it was an amazing and unforgettable journey to owning our new home. Ronnie, our designer was the most patient soul we could have met, and we are insanely grateful for that. This review is written in the comfort of my new study room. In the initial 3D drawings, Ronnie was patient and took the time to walk us through his designs. His designs were well thought and aligned to what we had in mind mostly. He was able to conceptualize something that both my partner and I had difficulty expressing. We are not the most creative souls, but yet Ronnie was able to bring our thoughts to life. Communications and Responsiveness: He was acutely aware of the progress at each stage and would always inform us in advance of the plans or changes along the way. Very impressed by the fact that despite handling so many projects all at once, he is still able to remember our preferences and made very satisfactory changes to the final design plans. A plus effort for responsiveness - he would never fail to reply me when I text him during the weird odd hours. Was your designer able to propose solutions to meet your needs YES. I am honestly and genuinely impressed with him for troubleshooting our problems on site. We had a headboard where the wiring was done at a less than ideal location, and despite having the carpentry already done up, he managed to propose a solution to that wiring issue. If it was done the original way, my headboard would have ended up in a pathetic disaster! How did your designer handle requests for changes VERY WELL. We wanted to tweak the general colour scheme, and he made it happen! The overall design was amazing and I am still in awe when I stare at my done up apartment. I wanted a slightly different headboard and he managed to accommodate my request as well - I am so in love with my room. Service and workmanship Very good. The carpenter was working so closely to Ronnie, and us (towards the end), we managed to install certain carpentry items in a more practical way. Most outstanding quality about Ronnie Notably, he is amazingly patient, he listens, and has a very humble attitude. He does not insist on things we do not like and he ensured that we were comfortable with every decision we made. Was Ronnie able to keep to our budget and timeline Yes he was, and in fact he went above and beyond with helping us clean our marble floor. We were pleasantly surprised. Budget was reasonable although mostly managed by the management of his company and less by him. We honestly could see effort when he was the middle man. Improvement Mostly at the company's managerial level; communications and budget breakdown could be more transparent. Budget breakdown was definitely the more challenging part in this entire process. But again, mostly at the managerial level. No fault with the designer. Overall, a great experience for our 1st home, and would highly recommend him!