De Exclusive Design Group
Reviewed by Robin・Submitted 5 Oct 2018・Project completed Aug 2018・Designer William Lee
We will like to thank William Lee for his great efforts and designs to help us create an awesome and comfy home. We submitted an enquiry into Qanvast and the platform recommended 5 IDs to us. William from De Exclusive Design Group was the first (within the same day) to call me. Sadly, among the 5, 2 of them didn't even contact me at all and I had to be the one calling them up. Though our renovation project was not a big one, but we really appreciate his efforts to listen to our requirements, accommodating our special requests and observing little details during the renovation period. We needed storage cupboards and he was able to give different ideas/designs/themes and explain the pros and cons from a professional Designer perspective for us to consider. The color scheme in living room recommended was great too. Frankly speaking, we do have a handful of special requests and he committed and fulfilled them all. Consistent interaction and updating of the renovation works to us was something that we like about working with him as well. Another person working with him was Hui Min. Hui Min was very helpful throughout the entire renovation period also. We saw both William's and Hui Min's dedication and pride they have in their work. Will definitely recommend De Exclusive Design and William Lee to friends who might be looking for IDs.
Reviewed by Ak Chua・Submitted 23 Dec 2020・Project completed Nov 2020・Designer Eleven
I would like to share my experience working with Ms Eleven of De Exclusive Interior Group on our reno project. She is approachable, patience and responsible. During the renovation process, certain areas were not what we have expected initially. However, she tried her best to resolve and settle these issues within her means and abilities. We were satisfied with the effort and collaborative work she has contributed to make our dream home comes true. We started our reno in August 2020 and was completed within 4 months. Engaging De Exclusive services may not be the cheapest in the market but most importantly, our project can be completed within the reasonable time frame (though there was 2 to 3 weeks of delay). We are glad and thankful that we can move back to our house before Christmus. Thank you, Eleven and De Exclusive group Wishing you all the best.
Reviewed by Junfeng Teo・Submitted 14 Dec 2020・Project completed Dec 2020・Designer William Lee
We engaged William from De Exclusive mainly because we 'clicked' from the start. We got along very well due to William's easy-going and chill nature. It was a breeze working with William as he was able to give us good suggestions on how to turn our dream home into a reality. His proposed designs were what we had in our minds but because we were newbies, we didn't know how to realize it. William was able to communicate with us promptly even though we had many questions and many last minute change requests, he was very accommodating. We had a very tiny common toilet and didn't know how to make it work. William was able to propose a sleek shower screen design and adequate spacing for our tiny toilet. He made it into a beauty bathroom. We are very pleased with the workman ship of the floor tiles, bathroom wall tiles and carpentry. The quality was superb and we know that their craftsmen were all in-house, which was a big plus. William was generous with his ideas and often gave us better suggestions on placement of furniture that we would otherwise not had thought off. Our overall expense was within our budget and timelines were met, despite 2020 being a year of COVID. We are very pleased with our home, many thanks to our ID William and our on-site IC Edwin.
Reviewed by Cheryl Tan・Submitted 9 Nov 2020・Project completed Oct 2020・Designer Ronnie
To sum it up, it was an amazing and unforgettable journey to owning our new home. Ronnie, our designer was the most patient soul we could have met, and we are insanely grateful for that. This review is written in the comfort of my new study room. Why we engaged Ronnie: - friendly and honest during the first meeting at Qanvast - had a look at his portfolio, and saw some designs that we were impressed with - despite our initial skepticism, Ronnie was calm and patient in explaining his company's reputation and services - throughout the initial consult, he did not attempt to push us towards signing Our experience working with Ronnie: To sum it up, it was an amazing and unforgettable journey to owning our new home. Ronnie, our designer was the most patient soul we could have met, and we are insanely grateful for that. This review is written in the comfort of my new study room. In the initial 3D drawings, Ronnie was patient and took the time to walk us through his designs. His designs were well thought and aligned to what we had in mind mostly. He was able to conceptualize something that both my partner and I had difficulty expressing. We are not the most creative souls, but yet Ronnie was able to bring our thoughts to life. Communications and Responsiveness: He was acutely aware of the progress at each stage and would always inform us in advance of the plans or changes along the way. Very impressed by the fact that despite handling so many projects all at once, he is still able to remember our preferences and made very satisfactory changes to the final design plans. A plus effort for responsiveness - he would never fail to reply me when I text him during the weird odd hours. Was your designer able to propose solutions to meet your needs YES. I am honestly and genuinely impressed with him for troubleshooting our problems on site. We had a headboard where the wiring was done at a less than ideal location, and despite having the carpentry already done up, he managed to propose a solution to that wiring issue. If it was done the original way, my headboard would have ended up in a pathetic disaster! How did your designer handle requests for changes VERY WELL. We wanted to tweak the general colour scheme, and he made it happen! The overall design was amazing and I am still in awe when I stare at my done up apartment. I wanted a slightly different headboard and he managed to accommodate my request as well - I am so in love with my room. Service and workmanship Very good. The carpenter was working so closely to Ronnie, and us (towards the end), we managed to install certain carpentry items in a more practical way. Most outstanding quality about Ronnie Notably, he is amazingly patient, he listens, and has a very humble attitude. He does not insist on things we do not like and he ensured that we were comfortable with every decision we made. Was Ronnie able to keep to our budget and timeline Yes he was, and in fact he went above and beyond with helping us clean our marble floor. We were pleasantly surprised. Budget was reasonable although mostly managed by the management of his company and less by him. We honestly could see effort when he was the middle man. Improvement Mostly at the company's managerial level; communications and budget breakdown could be more transparent. Budget breakdown was definitely the more challenging part in this entire process. But again, mostly at the managerial level. No fault with the designer. Overall, a great experience for our 1st home, and would highly recommend him!