Dyel Design
1 Tampines North Drive 1 #03-30, T-Space, Singapore 528559
Reviewed by Amanda・Submitted 24 Jan 2019・ Project completed Dec 2018・Designer Diana & Jovin
Dyel Design came highly recommended to us, and Diana & Jovin certainly didn't disappoint. While looking for IDs, we narrowed down our search to 2 firms, and ultimately decided to go with Dyel as we felt that we could connect with Diana better. She *really* understood what we wanted, was easy to work with, and also incorporated our theme/ideas rather than churn a cookie-cutter type of design. Once the drawings were up, Jovin took over the project management, and we must say that the both of them make a great team. Jovin is a great guy to work with (honest, willing to go the extra mile, professional, etc), and his excellent project management ensured that our renovation was completed on schedule. It's difficult to write a review that fully does them justice, so we'll just list some attributes backed by examples, and leave it for you to judge. 1) Meticulous I am detail oriented and particular, so Jovin took the initiative to explain and clarify various aspects of the renovation. I learned quite a bit from him. For example, he explained the pros and cons between having a tile thickness for the corners of our toilet wall versus a 45 degree angle cut, and then left us to make the decision. He also sought our opinion regarding the laying of tiles (horizontal versus vertical, and brick versus random lay) in our rooms. 2) Patient Diana and Jovin are easygoing by nature, and also very patient. The level of service provided was always very high, and never once did we feel that they were irritated with our design changes, or rushed/pressured to make a decision. Both took time (half a day) to bring us to select our tiles, and they patiently waited while we picked out the ones that we liked. They also provided feedback/suggestions, which really made our entire renovation process very smooth. 3) Accommodating Instead of forcing her ideas on us, Diana took time to listen to what we liked, as well as refine the theme for our house. During the renovation, whatever we requested, both made the effort to understand our request instead of rejecting it outright or brushing it aside. Jovin helped to obtain quotes for numerous items that we thought of along the way, and also provided his professional opinion. He also tried his best to accommodate our requests, and executes to the best of his ability. For example, we initially agreed on a matte white finish for our door frame. However, once it was painted, we noticed that it wasn't practical as rust started forming on the frame a few weeks later. When we decided to change to a glossy finish, Jovin coordinated suitable timings, and arranged for the painter to come down within a week. In our chat history, the most common word used by Jovin was "can", and "np" for Diana. I think that says alot :) 4) Reliable with strong sense of responsibility Diana & Jovin are contactable at all times, and very responsive on Whatsapp. They usually reply any queries within an hour, and continued to follow up to rectify issues even after full payment had been made and the house was handed over to us. We had an unfortunate incident where our aircon leaked on Christmas Eve, and damaged the paint works. Despite it being a public holiday, they managed to arrange for it to be rectified on Christmas day itself, and also for the painter to touch up the paint once the leak was fixed. A big thank you to Diana and Jovin! We would highly recommend Dyel to anyone looking for an ID :) ps: In terms of workmanship, the carpentry from Ah Xin is top notch! Do request for him if you can..
Rating


Experience
Property Type | Projects | Average Cost (New) | Average Cost (Resale) | |
---|---|---|---|---|
HDB | 1 | - | S$30,000.00 | |
4-Room | 1 | - | S$30,000.00 | |
Condo | 1 | - | S$60,000.00 | |
3 Bedrooms | 1 | - | S$60,000.00 | |
The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability. |
Reviews
Reviewed by Randee Tan・Submitted 31 Aug 2023・ Project completed Aug 2023・Designer Vincent Chua
I am so glad I made the decision to engage Vincent from Dyel after much deliberation. Throughout the 5-6 months of renovation work, I have only taken one day of leave to attend to installation matters at my new place. The rest was entirely managed and co-ordinated by Vincent - from liaising with BSC to check and rectify BTO defects to contacting my air con supplier and arranging to meet for measurement and installation etc. Vincent was often very willing to go the extra mile to ensure that the renovation experience for the new homeowner is as fuss-free and as seamless as it can be. He was also excellent in understanding exactly what I wanted for my house and in conceptualizing and bringing to life the interior design of my house. I am quite the perfectionist and possibly a bit more demanding than the average homeowner, but Vincent remains professional and accommodating throughout. I made several minor changes/additions during the renovation process and Vincent was able to deliver everything I asked for without asking for additional payment. I liked his honesty and integrity in not overcharging for every small thing. He is also very responsive each time I Whatsapp him with regards to my renovation matters, even replying promptly on weekends and late at night. He also helps me by suggesting designs/colours of furniture (eg. dining table, clock, sofa) that will fit well into the overall theme of my house. He didn't have to but I appreciate this extra willingness and support from him with his professional expertise. It has been such a pleasant and smooth renovation experience with Vincent that I will not hesitate to recommend him to friends and family in future. Thank you, Vincent!
Hi Randee! Yes, Vincent is always committed to giving his best to all customers! In fact, all the designers in Dyel too!:)
Reviewed by Homely・Submitted 30 Aug 2023・ Project completed Jul 2023・Designer Diana and Jovin
I got to know my interior designer Diana and her trusted project manager Jovin via a friend's referral at the last hour. I was going in circles with a previous interior designer firm who was unfortunately not able to meet my brief and that took away 3 precious months of my renovation timeline. I was anxious that I would not be able to complete renovation within my deadline of 1-1.5 months. My first encounter with Diana and Jovin at their office gave me the confidence that they understood my brief. Diana gave very practical and helpful suggestions on what worked and what would not work for each of the living spaces. As a big advocate of design thinking, I was very glad that Diana could immediately pinpoint areas that would be impractical because a home, unlike a hotel or showroom needs to be functional. Diana also understood my preference for a timeless classy modern theme. Given that most apartments often struggle with storage space, she created hidden nooks and corners that offered smart storage space for the modern apartment dweller, all while keeping the design modern and minimalist. I only had the chance to brief them once. When I next saw their first concept drawing, I was really impressed, it's as if Diana and team could read my mind. Because the first concept was already well within my expectations, the team could immediately move to execution. With Diana's design expertise and Jovin's amazing project management, I managed to move in on time- this was extremely crucial for me. Even after the bulk of the renovation was completed, Jovin was always prompt in attending to rectifications and minor fixes. One of the biggest worries most homeowners would be worried about is the after sales service, but I am really glad to say that I didn't have that problem at all. Even after I've moved in, Jovin would liaise with the electrician, carpenter and painter to touch up any issues post-move. The team take immense pride in their work. Throughout my experience working with them, they are sincere in wanting to deliver their best. Thank you for taking away of the anxiety I initially experienced, I can truly say my project was in good hands. I would definitely not hesitate to recommend Dyel Design to others.
Hello Homely! We are extremely encouraged by your good review of Dyel! Do enjoy chilling out in your newly renovated home:)
Reviewed by Can Lu・Submitted 6 Aug 2023・ Project completed May 2023・Designer Vincent
We recently had the pleasure of having Dyel Design furnish our new home and their expertise and creativity were evident from start to finish. Vincent's team took the time to understand our needs. Their ability to translate our ideas into practical designs was impressive. Communication throughout the project was seamless. They respond to our messages with regular updates on progress. Even though we encountered some small changes in the middle, Vincent's team handled it professionally and quickly found a solution that exceeded my expectations. If you are looking for a team that can turn your design dreams into reality, we highly recommend Dyel Design.
Thank you Can Lu for choosing Dyel and Vincent!Your good review really made our day!❤️
Reviewed by Randee Tan・Submitted 31 Aug 2023・ Project completed Aug 2023・Designer Vincent Chua
I am so glad I made the decision to engage Vincent from Dyel after much deliberation. Throughout the 5-6 months of renovation work, I have only taken one day of leave to attend to installation matters at my new place. The rest was entirely managed and co-ordinated by Vincent - from liaising with BSC to check and rectify BTO defects to contacting my air con supplier and arranging to meet for measurement and installation etc. Vincent was often very willing to go the extra mile to ensure that the renovation experience for the new homeowner is as fuss-free and as seamless as it can be. He was also excellent in understanding exactly what I wanted for my house and in conceptualizing and bringing to life the interior design of my house. I am quite the perfectionist and possibly a bit more demanding than the average homeowner, but Vincent remains professional and accommodating throughout. I made several minor changes/additions during the renovation process and Vincent was able to deliver everything I asked for without asking for additional payment. I liked his honesty and integrity in not overcharging for every small thing. He is also very responsive each time I Whatsapp him with regards to my renovation matters, even replying promptly on weekends and late at night. He also helps me by suggesting designs/colours of furniture (eg. dining table, clock, sofa) that will fit well into the overall theme of my house. He didn't have to but I appreciate this extra willingness and support from him with his professional expertise. It has been such a pleasant and smooth renovation experience with Vincent that I will not hesitate to recommend him to friends and family in future. Thank you, Vincent!
Hi Randee! Yes, Vincent is always committed to giving his best to all customers! In fact, all the designers in Dyel too!:)
Reviewed by Homely・Submitted 30 Aug 2023・ Project completed Jul 2023・Designer Diana and Jovin
I got to know my interior designer Diana and her trusted project manager Jovin via a friend's referral at the last hour. I was going in circles with a previous interior designer firm who was unfortunately not able to meet my brief and that took away 3 precious months of my renovation timeline. I was anxious that I would not be able to complete renovation within my deadline of 1-1.5 months. My first encounter with Diana and Jovin at their office gave me the confidence that they understood my brief. Diana gave very practical and helpful suggestions on what worked and what would not work for each of the living spaces. As a big advocate of design thinking, I was very glad that Diana could immediately pinpoint areas that would be impractical because a home, unlike a hotel or showroom needs to be functional. Diana also understood my preference for a timeless classy modern theme. Given that most apartments often struggle with storage space, she created hidden nooks and corners that offered smart storage space for the modern apartment dweller, all while keeping the design modern and minimalist. I only had the chance to brief them once. When I next saw their first concept drawing, I was really impressed, it's as if Diana and team could read my mind. Because the first concept was already well within my expectations, the team could immediately move to execution. With Diana's design expertise and Jovin's amazing project management, I managed to move in on time- this was extremely crucial for me. Even after the bulk of the renovation was completed, Jovin was always prompt in attending to rectifications and minor fixes. One of the biggest worries most homeowners would be worried about is the after sales service, but I am really glad to say that I didn't have that problem at all. Even after I've moved in, Jovin would liaise with the electrician, carpenter and painter to touch up any issues post-move. The team take immense pride in their work. Throughout my experience working with them, they are sincere in wanting to deliver their best. Thank you for taking away of the anxiety I initially experienced, I can truly say my project was in good hands. I would definitely not hesitate to recommend Dyel Design to others.
Hello Homely! We are extremely encouraged by your good review of Dyel! Do enjoy chilling out in your newly renovated home:)
Reviewed by Can Lu・Submitted 6 Aug 2023・ Project completed May 2023・Designer Vincent
We recently had the pleasure of having Dyel Design furnish our new home and their expertise and creativity were evident from start to finish. Vincent's team took the time to understand our needs. Their ability to translate our ideas into practical designs was impressive. Communication throughout the project was seamless. They respond to our messages with regular updates on progress. Even though we encountered some small changes in the middle, Vincent's team handled it professionally and quickly found a solution that exceeded my expectations. If you are looking for a team that can turn your design dreams into reality, we highly recommend Dyel Design.
Thank you Can Lu for choosing Dyel and Vincent!Your good review really made our day!❤️
Reviewed by Randee Tan・Submitted 31 Aug 2023・ Project completed Aug 2023・Designer Vincent Chua
I am so glad I made the decision to engage Vincent from Dyel after much deliberation. Throughout the 5-6 months of renovation work, I have only taken one day of leave to attend to installation matters at my new place. The rest was entirely managed and co-ordinated by Vincent - from liaising with BSC to check and rectify BTO defects to contacting my air con supplier and arranging to meet for measurement and installation etc. Vincent was often very willing to go the extra mile to ensure that the renovation experience for the new homeowner is as fuss-free and as seamless as it can be. He was also excellent in understanding exactly what I wanted for my house and in conceptualizing and bringing to life the interior design of my house. I am quite the perfectionist and possibly a bit more demanding than the average homeowner, but Vincent remains professional and accommodating throughout. I made several minor changes/additions during the renovation process and Vincent was able to deliver everything I asked for without asking for additional payment. I liked his honesty and integrity in not overcharging for every small thing. He is also very responsive each time I Whatsapp him with regards to my renovation matters, even replying promptly on weekends and late at night. He also helps me by suggesting designs/colours of furniture (eg. dining table, clock, sofa) that will fit well into the overall theme of my house. He didn't have to but I appreciate this extra willingness and support from him with his professional expertise. It has been such a pleasant and smooth renovation experience with Vincent that I will not hesitate to recommend him to friends and family in future. Thank you, Vincent!
Hi Randee! Yes, Vincent is always committed to giving his best to all customers! In fact, all the designers in Dyel too!:)
Frequently Asked Questions
What are Dyel Design's reviews like?
Based on 182 reviews left for Dyel Design, the firm achieved an average rating of 4.66. Read homeowners’ reviews of Dyel Design.
Where is Dyel Design's showroom?
Dyel Design has 1 showroom in Singapore. See Dyel Design's showroom address.
Is Dyel Design an HDB-registered or a Casetrust-accredited firm?
Yes, Dyel Design is an HDB-registered firm and is under the Casetrust Renovation Business scheme. For more information, refer to this page on the Casetrust accreditation scheme.
Is Dyel Design popular among homeowners?
25 homeowners have recently enquired with Dyel Design for their upcoming renovation project. Enquire with Dyel Design.
Is Dyel Design a reliable firm on Qanvast?
Yes, based on the reviews left by our community of homeowners who reviewed on our platform, Dyel Design was accredited the Supertrust badge from 2016 to 2023.
The Supertrust badge is awarded based on a couple of factors, such as the number of projects the firm has closed (i.e. homeowners can trust them with renovation projects), ranked within the top 15% firms, and garnered at least 10 positive verified reviews in that year.
It’s safe to say that these firms are approved by homeowners, like you!