Earth Interior Design Pte Ltd
34 Keong Saik Road Singapore 089141
Reviewed by Jun Yeo・Submitted 19 Apr 2019・Project completed Dec 2018・Designer Dunice Tan
Horrible, horrible experience with Earth Interior Design. Requested for 95% down payment, and immediately MIA after. Bad servicing, even when we requested for invoices / licenses as proof, they MIA 2 months then threatened us when we didn’t reply in 24 hours. Reno works was supposed to be completed in Oct 2018, but dragged till Jan 2019 with no follow up and site overseeing from Designer. E.g. Asked when she is going on site to supervise the re-installations from previous build ups errors. Gave me a curt reply - “I don’t have to report to you when I’m on site or not.” E.g. When asked why didn’t she follow up on the colour tone of the feature wall, she mentioned it is not her job to choose / advice the colours for us. Really? Then why are we paying the designer fee? E.g. Scheduled multiple times for Electrician, pushed away other appts to have her inform us on that day that the appt is not happening. Carpenters turned up suddenly at 10pm to do reno works when we were not informed?! We had many complaints from our neighbours to why the reno dragged for 4 months. E.g. Didn’t bother to follow up with proper tech drawings, and when measurements was wrong - She MIAed and refused to reply. E.g. Designer / Carpenter didn’t communicate. There was supposedly a glass showcase but to rush the job she decide to install a wooden showcase without informing us. A whole other long list of items - Do not go for this firm!! Beware.
Hi Jun Yeo
We discovered that the account you used is fake. First of all, we do not collect 95% upfront payment from our client. If your review is genuine, we will like to hear from you.
Earth ID pride ourselves as always bringing service to our clients as priority.
Reviewed by Tommy B.・Submitted 24 Feb 2021・Project completed Feb 2021・Designer Lenz Tan
No words can ever describe how thankful and appreciative we are towards Earth Interior Design and Lenz Tan! We first met way back in Dec 2019 as we are planning to upgrade our home. However, it was only until Dec 2020 that we managed to get the right home and start reno with such a strict timeline (of only 5 weeks). We met many ID firms and what made us commit with Lenz from Earth ID was due to the fact that he made a strong commitment to undertake our renovation with confidence. On top of that, Lenz is ever open in listening to our design needs and always try his best in making things happen. At times, when we were not able to decide, Lenz offers his recommendation to us and explains how it will blend nicely with the whole theme. As a matter of fact, due to Lenz's input... Our house came out to be so much in style and sophistication which we can never imagine if we were to choose on ourselves. This is where we see the proactive traits of a successful Interior Designer. During the renovation, Lenz will always keep us updated with the progress as well as the timeline on each and every work being done. Initial timeline of 6 weeks was already tight enough, but at the end of it, the unit was handed over to us nice and clean at the 5th weeks (just a few days before our house moving). Even till post-renovation stage, whenever there are minor things to be followed up, Lenz has always been so ready and accommodating to us. With all of the above positive experience that we had in engaging Lenz from Earth ID, their attractive and honest quotation was really "an icing on the cake". Because to be honest, the positive experience alone is priceless! And with that, we are forever thankful and appreciative to have crossed our path with Lenz Tan from Earth ID. The slogan "Down To Earth" depicts the exact business ethics that your company have. THANK YOU!!!
Reviewed by Daphanie・Submitted 22 Feb 2021・Project completed Nov 2020・Designer Eric Toh
A big thank you to Eric for building up our nest so nice & comfy! From designing the entire house -> choosing tiles -> choosing colours. Despite a few minor hiccups, he still managed to completed the whole project in a short period of time! The entire house looks so beautiful & nice😍 I’m loving every single part of it. Especially, the kitchen & wardrobe! Kudos to you, Eric! 🌟✌🏻🤩 Super highly recommended ID!
Reviewed by Jesmin Peh・Submitted 11 Jan 2021・Project completed Mar 2020・Designer Eric Toh
A place where we called HOME... Cozy,homely or snug are the words that I can describe my house. He managed to give the house design despite bounded by fengshui rules. He listened to our needs patiently. From tiles to carpentry,electrical or plumbering, everything were been updated everyday through the group chat. Despite our numerous demanding requests, he managed to settle seamlessly, giving us assurance and timely update. The best part even thou he handed over the keys, he did a follow up which I think not all IDs will do. Usually after full payment was done, they will probably say sayonara to you. But my ID did a few follow up as I experienced some hiccups when I shifted in. These were been rectified even thou bounded by the COVID rules. Thank you Eric Toh for making our dream house a success :)
Frequently Asked Questions
What are Earth Interior Design Pte Ltd's reviews like?
Based on 45 reviews left for Earth Interior Design Pte Ltd, the firm achieved an average rating of 4.70. Read homeowners’ reviews of Earth Interior Design Pte Ltd.
Where is Earth Interior Design Pte Ltd's showroom?
Earth Interior Design Pte Ltd has 1 showroom in Singapore, mainly in Central. See all of Earth Interior Design Pte Ltd's showroom addresses.
Is Earth Interior Design Pte Ltd an HDB-registered or a Casetrust-accredited firm?
Earth Interior Design Pte Ltd is currently an HDB-registered firm. It is however not recognised under the Casetrust Renovation Business scheme.
If you would like additional assurance on the firm’s reliability, you may want to opt in for the Qanvast Guarantee, a free initiative to safeguard your renovation deposits when you engage an interior firm through our platform.
Is Earth Interior Design Pte Ltd popular among homeowners?
12 homeowners have recently enquired with Earth Interior Design Pte Ltd for their upcoming renovation project. Enquire with Earth Interior Design Pte Ltd.