Hygge Design

My husband and I have always had doubts and were cautious with getting an ID for renovation as there’s quite a bit of horror stories out there. However, through contacting various ID and contractors, we went ahead with Hygge - Zhiwei as we felt she was sincere and conscientious. Quite the contrary to our initial fear, Zhiwei has been meticulous and following up closely with us. Not to mention she’s also nice and easy to work with. I will definitely go to her again if I’m moving again! Oh! We have zero outstanding/can’t be rectified issues with her. Probably only some small tiny issues with the fabrication as our house is “not straight/even”. She resolves all our concerns. Thumbs up!

We got to know Hygge design through qanvast and Jonathan was the ID assigned to us. He's really friendly and easy to work with. We were pleasantly surprised when he took time and effort to come up with a mood board and visualisation even prior to confirmation. This has definitely allowed us to have a better understanding of the design and concept. During the renovation period, he kept us updated and sent us photos of the progress. We didn't have to make alot of trips to the unit to conduct checks as we knew it'll be in good hands. Although there were some hiccups along the way, Jonathan managed to resolve them timely and in a manner least inconvenient to us. He's also very hands on and willing to help even if the issue is non-renovation related. After the handover, defects were rectified accordingly and as fast as possible to minimise disruption to us. Overall, we are satisfied with the end result. Thank you for being with us during the renovation journey. :)

Jonathan was our ID and we got to know Hygge design through Qanvast. It was a pleasure working with him. The renovation process was a breeze despite the tight manpower resources during covid period. He was always on-site to monitor the progress and update us of any situation. Always there to address our concern when there is any. Rectification works are arranged asap for us. I would definitely recommend them.